phs Group Reviews
Updated 11 Mar 2020
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Full-time, Part-time
English
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Job Status (2)
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Recommend to a Friend
Approve of CEO
David Taylor-Smith
77 Ratings
Pros
"Free lunch in the Caerphilly canteen" (in 9 reviews)
"Good support, great people, and willing to listen to ideas" (in 8 reviews)
Cons
"Head office location means lower wages than in city location" (in 6 reviews)
"I would have to say that I have enjoyed every minute so no cons" (in 4 reviews)
"Positive Sales Culture + Great Learning and Development"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time
Pros
- encouraging leaders, frequent interaction from CEO down to line-managers - consistent incentives, financial rewards and out of work activities - flexible work arrangements (within reason, e.g childcare, doctors apts.) - strong L&D, training updates and products knowledge frequently refreshed
Cons
- low turnover of staff, hampering opportunities to progress - inconsistency with data - admin can be time consuming and detract from sales
Continue readingphs Group2020-02-18Hi, thanks for leaving a 5 star review. Yes our CEO does communicate with all level at phs Group and specialist divisions to ensure everyone keeps up to date with new initiatives. That's whats makes us an amazing company to work for. Our L&D team are always working very hard to ensure we have the right training needs in the right place at the right time to enhance phs group. Thanks again for the review. Stay safe.
"Review."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at phs Group full-time for more than a year
Pros
Lovely people, great atmosphere.
Cons
Management tend to leave you to it a lot of the time. You find that your team support you more than the managers.
phs Group2020-03-11phs Group Response
April 3, 2020 – People Team
Hi, thanks for the review. I agree that the people at phs are lovely. That's what makes our culture and atmosphere so amazing. Sorry to hear that you dont feel supported by your manager, this is something I will follow up and cascade to the senior management team. Stay safe.
"Joined up sales team"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI have been working at phs Group full-time for more than a year
Pros
You get rewarded from doing a good job. Achievable bonus structure.
Cons
We still have major service issues. We are being told it’s better but our customers are saying otherwise. It doesn’t help account managers at all. Seems like the ceo has a favourite and fails to see it.
phs Group2020-01-27phs Group Response
January 28, 2020 – People Team
Thank you for the 5 star review. I agree we do reward our well for a job well done. The operations team have been working extremely hard this year to deliver for our customers. Good news its working our customers think our service is great. We are now achieving more visits than ever.
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at phs Group full-time for more than a year
Pros
Excellent earning potential Great environment to work in Excellent RSM for the midlands
Cons
Some service problems making it difficult to up sell to certain customers
phs Group2020-01-01phs Group Response
January 14, 2020 – People Team
Hey, thanks for the great review. Our account manager do have a great opportunity to earn some seriously good money. Great hear that you have an excellent RSM in the midlands. We are making great progress with our service centre and have had a record breaking year of delivering great service.
"Working for PHS Compliance"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI worked at phs Group full-time for more than 3 years
Pros
Working hours are flexible, good bonus and lot of weekend work available
Cons
Lot of travelling, Planning issues
phs Group2019-12-01phs Group Response
January 14, 2020 – People Team
Hi, thanks for leaving a review. We are working on reducing the travel for our compliance business. We are doing this to support our people and help reduce our emission output as a business. I will pass this on to the senior management team.
"Great Place to Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI have been working at phs Group full-time for more than 10 years
Pros
Great People Great Managers Great Environment Great Opportunities
Cons
Very busy with lots of responsibility but in a good way! Employee Benefits are not the best but this is currently being worked on.
phs Group2019-11-14phs Group Response
November 18, 2019 – People Team
Hi, thanks for leaving a 5 star review. I agree we have great people working at phs. I will pass your information regarding the benefits to the senior leadership team. We are always reviewing our benefits to be competitive. Thanks again.
"Great Company to work for great environment and culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for more than 3 years
Pros
Great team ethic and culture Good leadership team very supportive Great Commission Structure - Realistic
Cons
Employee Benefits could be better - These have improved this year but believe for a corporate company more could be offered
Continue readingphs Group2019-10-15phs Group Response
October 21, 2019 – People Team
Hi, thanks for leaving a balanced review. We do have great team ethic and our leadership team are very supportive. We regularly look at our benefits. I will pass this feedback to senior leadership team. Thanks again.
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for more than 10 years
Pros
Work hard and the opportunities are there
Cons
Staff benefits could do with some improvement
phs Group2019-09-03phs Group Response
September 4, 2019 – People Team
Thank you for the 5 star review. We're glad you think phs is a great place to work!
"Ship steady after ambulant waters."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for more than 10 years
Pros
Excellent and exciting leadership. Strong customer focus. Quality products. Innovative solutions. Still feels like a family business.
Cons
Package could be better. Head office location means lower wages than in city location.
Continue readingphs Group2019-09-02phs Group Response
September 3, 2019 – People Team
Over a decade at phs! Thank you for your loyalty and of course your recent review. We have done a lot of work recently to improve our leadership and customer focus so we're happy you've seen an improvement too. There have been some discussions around employee benefits so hopefully this time next year there will be even more available. Thanks again.
- Helpful (1)
"Career opportunities within phs do exist, if staff are willing to embrace the challenge"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for more than 10 years
Pros
Recognition of experience and expertise is recognised and valued
Cons
Workload can be onerous at times but support is available, if staff reach out
phs Group2019-08-26phs Group Response
August 29, 2019 – People Team
Hey, its great to see that you've been working at phs for over 1 years. I hope you were able to celebrate with your work mates. We do try to support all our colleagues to develop its part of our ongoing plans to support the people of phs. I will note and escalate your cons to senior leadership team.
Join the phs Group team
Found 160 reviews
phs Group Response
April 3, 2020 – People Team