phs Group Reviews

Pros

Great Culture, innovation, opportunities to grow and develop , Great foundation, Great offering, Flexible and Great Team support

Cons

process not always clear, who does what and who to speak to get the job done

Pros

You get to take the van home

Cons

Drivers are overloaded everyday with too many customer jobs and nobody above the depot managers are interested in the well being of their manual service drivers. The 360 scheduling software is terrible and sends you zig sagging all over the place. All I keep hearing is the company is dedicated to the well being of the staff but the management are not considering the well being of the drivers. (PHS) Stop keep waisting time asking for more information from our reviews and actually start looking into this issue with the CEO and his chiefs. Since changing to Liner bin service it has got really bad. Do not join this company as a service driver until you see some good reviews about drivers who look after the customers who pay PHS managers their wages make it better.

Pros

Bonus money can be good but need to put a lot of time in. Company car for personal use.

Cons

Bonus is not always achievable and sporadic so never the same each month. Can travel for up to 5 hours day sometimes just getting to and from jobs. Average 30,000 miles a year. Work involves being on your knees 75% of the time. Very poor planning department , can be sent 100 miles away for just an hours work. Turn up to places and work already be done by another college or two people been sent to same 1 man job many times. There is no career progression with this role. After 4 years left company and role was still the same as day 1.

Pros

Work life balance and great support from managment

Cons

benefits could improve slightly such as annual leave entitlements or cycle to work scheme

Pros

Take the work van home

Cons

To busy monitoring company prophet and productivity and not the well being of the main staff the front line service drivers. We are at the front line and dealing with the customers. All drivers are overworked and not given a fair days amount of calls a day. There is no structured routes as the 360 software is not working. Management need to look after the wellbeing of the front line drivers of the company. We need support or maybe option of Unions to help us have a voice??

Pros

None I can think off, you get to keep the van at your home ??

Cons

Company is terrible, very poor training for drivers, they have a massive turn over of staff. Not possible to complete all jobs in time allotted so it ends up with drivers just skipping jobs. Bosses are aware of this but turn a blind eye as the long as the bigger contracts are completed. Plus they are ripping off their customers, charging them for products they do not have and charging them for multiple services a month when they are not needed or agreed to via their contracts. Strongly recommend you do not work for this company

Pros

For me it's all about the people. Working hours are great. The business also invests in you by providing training and external courses if required for the role.

Cons

Benefits are not the best. I think a buy and sell holiday scheme would be welcomed by most colleagues.

Pros

The training process is fantastic. You get all the equipment and tech straight away, which is excellent and allows you to really get off to a fantastic start. I started during a pandemic and the support I've had from management and colleagues has been brilliant. I got the feeling very quickly that PHS really care about their employees.

Cons

No cons so far. Been working from home which has been difficult at times, but that isn't PHS related.

Pros

Planned and comprehensive induction which has been a mix of face to face and virtual/online. Helpful, supportive and positive personalities within the key accounts team and the wider business support functions who are on hand to close knowledge gaps and advise on best practice. Strong business results during 2020 which gives a sense of security and business stability. Long standing employees who have had varied roles across the business demonstrating that the business recognises talent and loyalty and rewards with opportunities. Regular communication and updates from senior management make you feel part of group who care about their employees, customers and their customer's customers! Exciting to now be part of Bidvest - a global business with expertise in many sectors which in time will no doubt add significant value to the PHS Group.

Cons

The only 'Cons' I am currently experiencing are as a result of Covid restrictions which are limiting the amount of face to face meetings and physical team and wider colleague interaction. However the business has widely adopted teams and that gives me the ability to get support from the people I need it from often immediately .