phs Group Reviews
77% would recommend to a friend
(324 total reviews)
Matthew Brabin
91% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Account managers have no control over anything just to send complaints to customer service but the customers contracts stipulate 2 day SLA’s it was more like 10" (in 11 reviews)
Found 324 of over 332 reviews
Updated 16 Oct 2023
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- 5.0FEATURED REVIEW6 Mar 2023ManagerCurrent Employee, less than 1 yearLondon, England
Pros
Great Career advancement opportunities Good working conditions Friendly environment and colleagues
Cons
Nothing I am aware of currently
phs Group Response9moHello, Thank you for taking time to leave us a 5 star review. Great feedback for the Greenleaf team to receive. Many thanks, Elis Pearson- Resourcing Manager
- 5.020 Sept 2023Data AnalystCurrent Employee, more than 5 yearsCaerphilly, Wales
Pros
Great sense of camaraderie Free parking Nice clean office Easy to get to Discount on PHS Direct consumables
Cons
Pay isn't as high as similar roles Not a great deal of holiday until you've been with the company for a very long time
phs Group Response3moHello, Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. Kindest regards, Lara Norris - Resourcing Business Partner
- 3.016 Oct 2023IT Project ManagerFormer Employee, more than 1 yearCaerphilly, Wales
Pros
Previously had a free staff canteen(on-site).
Cons
No sick leave until completed 2 years of FT employment Pay every 4 weeks which is awful for monthly bills No bonus No more free canteen as been removed
- 2.015 Sept 2023DriverFormer Employee, less than 1 year
Pros
Weekends off Bonus scheme Uniform
Cons
Undriveable lwb box vans Fly infested offensive waste bins by hand Awful route planning which is based on Google maps and some numptys reasoning in believing you can do 60mph down a country lane & believing we fly there by crow , as lights , roadworks and traffic are not even considered
- 3.013 Oct 2023Laundry AttendantCurrent Employee, more than 1 yearBallymena, Northern Ireland
Pros
Mon - Fri weekends off
Cons
Hard intense work load always
- 4.018 Sept 2023HR Business PartnerCurrent Employee
Pros
I have found PHS a great company to work for in terms of professional development and autonomy within my role.
Cons
Don't have any outright "cons" in my experience.
phs Group Response3moHello, Thank you for taking the time to leave us a 4 star a review, we really appreciate your feedback. Kindest regards Lara Norris - Resourcing Business Partner
- 3.018 Mar 2023Service ManagerFormer Employee, more than 1 yearWakefield, England
Pros
Great network of mangers in similar role. You need these to learn the role. Good opportunities if management think you’re a good candidate (you’ll struggle if they don’t). Really decent HR Dept.
Cons
String elements of bullying up the chain if you’re seen to be ‘failing’ although this is often outside your control. Poor initial training programme for new office based staff. Left to blindly find your way around. (There are some gems who can help but not for every task). Your line manager will have their hands tied and this at times means you have to take part in things you don’t agree with. Very cliquey and you have to be part of this to get anywhere. You can find yourself working way too far into your own time with no recognition of this. In 22 years of people management, I came away thinking I was bad at my job which was all down to 1 person high up the chain.
phs Group Response5moHello, Thank you for taking time to leave us a review, we appreciate your feedback. Your review will be shared with the senior management team so they can take your feedback on board. If you would like to share anymore detailed feedback then please contact me on elispearson@phs.co.uk Kindest regards, Elis Pearson- Resourcing Manager
- 5.030 Aug 2023Customer SupportCurrent Employee, more than 5 yearsCaerphilly, Wales
Pros
They really care about their employees
Cons
The benefits could be better
phs Group Response3moHello, Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. Kindest regards, Lara Norris - Resourcing Business Partner
- 4.016 Aug 2023Account ManagerCurrent Employee, more than 1 yearLondon, England
Pros
You can earn as much commission as you want, nice work people
Cons
Old company cars, no fuel card, no health benefits, no sick pay
phs Group Response3moHello, Thank you for taking the time to leave us a 4 star a review, we really appreciate you taking the time to review. Your feedback will be passed to senior management to look at how we can improve on the points you've raised. Kindest regards, Lara Norris - Resourcing Business Partner
- 4.011 Aug 2023Telesales Account ManagerCurrent Employee, less than 1 yearTamworth, England
Pros
Great atmosphere in the office, relaxed dress code
Cons
The distance from home to the office
phs Group Response4moHello, Thank you for taking the time to leave us a 4 star a review, we really appreciate your feedback. Kindest regards, Lara Norris - Resourcing Business Partner
phs Group Reviews FAQs
phs Group has an overall rating of 3.8 out of 5, based on over 332 reviews left anonymously by employees. 77% of employees would recommend working at phs Group to a friend and 60% have a positive outlook for the business. This rating has improved by 15% over the last 12 months.
77% of phs Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated phs Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
