phs Group Reviews
Updated 18 Mar 2020
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Recommend to a Friend
Approve of CEO
David Taylor-Smith
78 Ratings
Pros
"Free lunch in the Caerphilly canteen" (in 9 reviews)
"Good support, great people, and willing to listen to ideas" (in 8 reviews)
Cons
"Head office location means lower wages than in city location" (in 6 reviews)
"Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)
- Featured ReviewHelpful (3)
"Refreshing place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for less than a year
Pros
Really refreshing place to work People are great Good direction and strategy Looking to the future and growing the business Focus on career development and opportunities Good engagement and communication from senior management and CEO
Cons
Company benefits Working environment needs some modernising Changes are coming which are way overdue but excited for what the future holds
Continue readingphs Group2019-07-12Hi, thanks for leaving a review, I'm glad you think we are great people at phs. Having great people certainly makes the day go quicker. Thanks for the advice to the management I will certainly pass this on.
Continue reading "Positive Sales Culture + Great Learning and Development"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time
Pros
- encouraging leaders, frequent interaction from CEO down to line-managers - consistent incentives, financial rewards and out of work activities - flexible work arrangements (within reason, e.g childcare, doctors apts.) - strong L&D, training updates and products knowledge frequently refreshed
Cons
- low turnover of staff, hampering opportunities to progress - inconsistency with data - admin can be time consuming and detract from sales
Continue readingphs Group2020-02-18"Review."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at phs Group full-time for more than a year
Pros
Lovely people, great atmosphere.
Cons
Management tend to leave you to it a lot of the time. You find that your team support you more than the managers.
phs Group2020-03-11"Terrible treatment in crisis!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at phs Group full-time
Pros
Team members that are friends
Cons
The way that employees have been treated in a time of a deadly crisis is terrible. Shows how valued and what staff mean to phs in a time of the virus! 2 weeks of management having 'crisis' meetings and still not allowing staff to homework. Schools have announced they are closing Friday and have told staff they need to make a plan to ensure they attend the office. Phs please help and care got your staff!!
phs Group2020-03-18"Joined up sales team"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at phs Group full-time for more than a year
Pros
You get rewarded from doing a good job. Achievable bonus structure.
Cons
We still have major service issues. We are being told it’s better but our customers are saying otherwise. It doesn’t help account managers at all. Seems like the ceo has a favourite and fails to see it.
phs Group2020-01-27phs Group Response
January 28, 2020 – People Team
Thank you for the 5 star review. I agree we do reward our well for a job well done. The operations team have been working extremely hard this year to deliver for our customers. Good news its working our customers think our service is great. We are now achieving more visits than ever.
Continue reading"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at phs Group full-time for more than a year
Pros
Excellent earning potential Great environment to work in Excellent RSM for the midlands
Cons
Some service problems making it difficult to up sell to certain customers
phs Group2020-01-01phs Group Response
January 14, 2020 – People Team
Hey, thanks for the great review. Our account manager do have a great opportunity to earn some seriously good money. Great hear that you have an excellent RSM in the midlands. We are making great progress with our service centre and have had a record breaking year of delivering great service.
Continue reading"Working for PHS Compliance"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at phs Group full-time for more than 3 years
Pros
Working hours are flexible, good bonus and lot of weekend work available
Cons
Lot of travelling, Planning issues
phs Group2019-12-01phs Group Response
January 14, 2020 – People Team
Hi, thanks for leaving a review. We are working on reducing the travel for our compliance business. We are doing this to support our people and help reduce our emission output as a business. I will pass this on to the senior management team.
Continue reading"Great Place to Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at phs Group full-time for more than 10 years
Pros
Great People Great Managers Great Environment Great Opportunities
Cons
Very busy with lots of responsibility but in a good way! Employee Benefits are not the best but this is currently being worked on.
phs Group2019-11-14phs Group Response
November 18, 2019 – People Team
Hi, thanks for leaving a 5 star review. I agree we have great people working at phs. I will pass your information regarding the benefits to the senior leadership team. We are always reviewing our benefits to be competitive. Thanks again.
Continue reading"Great Company to work for great environment and culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for more than 3 years
Pros
Great team ethic and culture Good leadership team very supportive Great Commission Structure - Realistic
Cons
Employee Benefits could be better - These have improved this year but believe for a corporate company more could be offered
Continue readingphs Group2019-10-15phs Group Response
October 21, 2019 – People Team
Hi, thanks for leaving a balanced review. We do have great team ethic and our leadership team are very supportive. We regularly look at our benefits. I will pass this feedback to senior leadership team. Thanks again.
Continue reading"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at phs Group full-time for more than 10 years
Pros
Work hard and the opportunities are there
Cons
Staff benefits could do with some improvement
phs Group2019-09-03phs Group Response
September 4, 2019 – People Team
Thank you for the 5 star review. We're glad you think phs is a great place to work!
Continue reading
Join the phs Group team
Found 161 reviews
phs Group Response
July 15, 2019 – People Team