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phs Group

Engaged Employer

phs Group

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phs Group Reviews

3.8

77% would recommend to a friend

(324 total reviews)

CEO Matthew Brabin

Matthew Brabin

91% approve of CEO

Ratings by category

3.6

Culture and Values

3.6

Diversity and Inclusion

3.6

Senior Management

3.5

Work/Life Balance

3.4

Career Opportunities

3.2

Compensation and Benefits

Ratings distribution

5 stars

39%

4 stars

18%

3 stars

15%

2 stars

8%

1 star

19%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Bad management not supportive towards staff unless your face fits(in 13 reviews)
  • "Pay is low for volume of work and pay(in 12 reviews)
  • "Account managers have no control over anything just to send complaints to customer service but the customers contracts stipulate 2 day SLA’s it was more like 10(in 11 reviews)
  • "The benefits could be better(in 9 reviews)
  • "Poor Salary(in 8 reviews)
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Found 324 of over 332 reviews

Updated 16 Oct 2023

    1. 5.0
      FEATURED REVIEW
      6 Mar 2023
      Manager
      Current Employee, less than 1 year
      London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Career advancement opportunities Good working conditions Friendly environment and colleagues

      Cons

      Nothing I am aware of currently

      Hello, Thank you for taking time to leave us a 5 star review. Great feedback for the Greenleaf team to receive. Many thanks, Elis Pearson- Resourcing Manager

      1. 5.0
        20 Sept 2023
        Data Analyst
        Current Employee, more than 5 years
        Caerphilly, Wales
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great sense of camaraderie Free parking Nice clean office Easy to get to Discount on PHS Direct consumables

        Cons

        Pay isn't as high as similar roles Not a great deal of holiday until you've been with the company for a very long time

        Hello, Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. Kindest regards, Lara Norris - Resourcing Business Partner

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        1. 3.0
          16 Oct 2023
          IT Project Manager
          Former Employee, more than 1 year
          Caerphilly, Wales
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Previously had a free staff canteen(on-site).

          Cons

          No sick leave until completed 2 years of FT employment Pay every 4 weeks which is awful for monthly bills No bonus No more free canteen as been removed

          1. 2.0
            15 Sept 2023
            Driver
            Former Employee, less than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Weekends off Bonus scheme Uniform

            Cons

            Undriveable lwb box vans Fly infested offensive waste bins by hand Awful route planning which is based on Google maps and some numptys reasoning in believing you can do 60mph down a country lane & believing we fly there by crow , as lights , roadworks and traffic are not even considered

            1. 3.0
              13 Oct 2023
              Laundry Attendant
              Current Employee, more than 1 year
              Ballymena, Northern Ireland
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Mon - Fri weekends off

              Cons

              Hard intense work load always

              1. 4.0
                18 Sept 2023
                HR Business Partner
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I have found PHS a great company to work for in terms of professional development and autonomy within my role.

                Cons

                Don't have any outright "cons" in my experience.

                Hello, Thank you for taking the time to leave us a 4 star a review, we really appreciate your feedback. Kindest regards Lara Norris - Resourcing Business Partner

                1. 3.0
                  18 Mar 2023
                  Service Manager
                  Former Employee, more than 1 year
                  Wakefield, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great network of mangers in similar role. You need these to learn the role. Good opportunities if management think you’re a good candidate (you’ll struggle if they don’t). Really decent HR Dept.

                  Cons

                  String elements of bullying up the chain if you’re seen to be ‘failing’ although this is often outside your control. Poor initial training programme for new office based staff. Left to blindly find your way around. (There are some gems who can help but not for every task). Your line manager will have their hands tied and this at times means you have to take part in things you don’t agree with. Very cliquey and you have to be part of this to get anywhere. You can find yourself working way too far into your own time with no recognition of this. In 22 years of people management, I came away thinking I was bad at my job which was all down to 1 person high up the chain.

                  Hello, Thank you for taking time to leave us a review, we appreciate your feedback. Your review will be shared with the senior management team so they can take your feedback on board. If you would like to share anymore detailed feedback then please contact me on elispearson@phs.co.uk Kindest regards, Elis Pearson- Resourcing Manager

                  1. 5.0
                    30 Aug 2023
                    Customer Support
                    Current Employee, more than 5 years
                    Caerphilly, Wales
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    They really care about their employees

                    Cons

                    The benefits could be better

                    Hello, Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. Kindest regards, Lara Norris - Resourcing Business Partner

                    1. 4.0
                      16 Aug 2023
                      Account Manager
                      Current Employee, more than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      You can earn as much commission as you want, nice work people

                      Cons

                      Old company cars, no fuel card, no health benefits, no sick pay

                      Hello, Thank you for taking the time to leave us a 4 star a review, we really appreciate you taking the time to review. Your feedback will be passed to senior management to look at how we can improve on the points you've raised. Kindest regards, Lara Norris - Resourcing Business Partner

                      1. 4.0
                        11 Aug 2023
                        Telesales Account Manager
                        Current Employee, less than 1 year
                        Tamworth, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great atmosphere in the office, relaxed dress code

                        Cons

                        The distance from home to the office

                        Hello, Thank you for taking the time to leave us a 4 star a review, we really appreciate your feedback. Kindest regards, Lara Norris - Resourcing Business Partner

                      Viewing 1 - 10 of 324 Reviews
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                      phs Group Reviews FAQs

                      phs Group has an overall rating of 3.8 out of 5, based on over 332 reviews left anonymously by employees. 77% of employees would recommend working at phs Group to a friend and 60% have a positive outlook for the business. This rating has improved by 15% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, phs Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at phs Group. This rating has improved by 18% over the last 12 months.

                      77% of phs Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated phs Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Engineer

                      Always remember these when interviewing (based on my experience): - You will not be working with the recruiter you talk to - Large companies = chances are good of you not working directly with the mgr/sup who interviews you. - Small companies = chances are you will work closely with the mgr/sup who interviews you. But, chances are good the team you work with is not on this call - In both situations - ask to meet you direct team, if you can, to get a feel for how things are

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                      EY

                      I have an interview at a boutique asset management company, what type of questions are typically asked during interviews, additionally can any share pros vs cons of working in boutique consulting firm

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                      Industrial Engineer

                      Can someone please give me some tips/ steps on how how you “research” a company before a job interview to be prepared?

                      8
                      11 Comments

                      Glassdoor has 332 phs Group reviews submitted anonymously by phs Group employees. Read employee reviews and ratings on Glassdoor to decide if phs Group is right for you.