phs Group Reviews
Updated Jan 16, 2022
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Found 245 of over 250 reviews
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Recommend to a Friend
Approve of CEO
Matthew Brabin
20 Ratings
Pros
"Relaxed working environment with music playing all day - we have been known to have the odd dance when we get the sales in" (in 11 reviews)
"You get to work with great people with a strong team ethos led by an experienced leadership team" (in 10 reviews)
Cons
"Getting things done by head office takes longer than the customer requires tings doing" (in 8 reviews)
"There is no structured routes as the 360 software is not working" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
Good place to start your career in collections
Cons
So many clients, and work load.
Continue readingHi, thanks for taking the time to place a review. It's good that we have lots of customers but if you are concerned about your workload then do talk to your manager about it and we will help.
- Former Employee, more than 1 year★★★★★
Pros
Some good people work here.
Cons
Everything other than the people.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Be able to take the van home
Cons
route planning is shocking, salaried to 19k but put you on a minimum 45 hour contract so less than minimum wage.
Continue readingphs Group Response
Group HR Director
Hi, thanks for taking the time to tell us what you think. its important that we know, and we can them do something about it. We are working to improve our routing. We know this is important and we're keen to fix it. We pay additional pay for hours worked over 40 per week so do speak to your manager if there is a problem with your pay. Talking and listening to our people is important and we encourage our managers to spend time doing this
- Current Employee★★★★★
Pros
Good caring company. Enjoying my time here.
Cons
Not very many cons at all. Alot of driving sometimes
phs Group Response
Hi there, Thank you for your review. I'm glad to hear you enjoy working for phs Group and feel like we are a caring organisation. It really does make such a difference working for a business you feel cares about you. Kindest Regards, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- Current Employee★★★★★
Pros
none at all the company is robbing the employees wage every week earn more working at delivery for amazon
Cons
wage is laughable they don't pay anywhere near the going rate in 2022
phs Group Response
Group HR Director
Hi we're sorry to hear this. I see that you're an independent contractor so you should discuss your pay with the contractor who place you with phs
- Current Employee, more than 5 years★★★★★
Pros
Money good hours very good
Cons
Service horrendous Over priced products
phs Group Response
Hello, Thank you for taking time to leave a review. Although I've taken some positives out of your reviews, I would like to get a better understanding of your rating. If you would be comfortable giving me more detail on your feedback confidentially, please do email me. Best regards, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- Current Employee, more than 5 years★★★★★
Pros
You get a wage They won’t go under as they have a big owner Some good managers at a local level
Cons
The culture is poor, lots of talk about improvement but they want more and more from people that are knackered Managers powerless and scared of senior team No benefits they even dress up 20 days holiday as a benefit Operations paid minimum yet they pay agency £2per hour more Lots of customers complaining New owners/senior team have not improved anything lots of people leaving in the past few months for better jobs
Continue readingphs Group Response
Group HR Director
Hi, thanks for taking the time to tell us what you think. We are interested in what our colleagues think and we are taking action following the survey we ran last year. Some changes have already been announced and more will be announced in the next few weeks. I agree with you that colleagues who are treated well provide a great service and this is something we want to see right across the business
- Former Employee★★★★★
Pros
Van home nothing else really
Cons
Rubbish wage, forced overtime , bad route planning
phs Group Response
Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your experience and would like to understand a little more about some of the points you have made. If you are comfortable, please contact me with more information so this can be properly looked into. With regards to pay and routing this is something we've been reviewing and have recently launched new incentives, benefits/discounts, career progression opportunities and changed how we route and schedule customer visits. We now work on smaller regions to help minimise the travel for our drivers, also our drivers now get to rate their route which helps provide our schedulers with feedback. This allows us to identify issues and rectify them in order to make sure our drivers are completing routes in a safe and efficient manner. Best Regards, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- Current Employee★★★★★
Pros
Own van and early finish
Cons
Rubbish wage and expect everything from you
Continue readingphs Group Response
Hi there, Thank you for leaving a review. We are glad to provide our employees with a work life balance and to be able to take home your company van home just makes life that little bit easier. I would like to discuss some of the cons you have noted down so that I can look into them a little more and take your feedback on board. Could you please reach out for a confidential chat. Many Thanks, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- Former Employee, more than 1 year★★★★★
Pros
Great work environment Teamwork was good too
Cons
None was a really happy place to work
phs Group Response
Hi there, Thank you for taking the time to leave a review. Great to hear you enjoyed working for us and that the working environment is very collaborative here at the phs Group. Many thanks, Elis Collins Resourcing Manager eliscollins@phs.co.uk
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