phs Group Reviews | Glassdoor.co.uk
phs Group Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    phs Group Reviews

    Updated 18 Feb 2020

    Clear All
    Full-time, Part-time
    English
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • United Kingdom - All Cities
    • - Wales
    • - Cardiff Area
    • - England
    • - Birmingham Area
    • - Bolton Area
    • - Brighton Area
    • - Bristol Area
    • - Chelmsford Area
    • - Darlington Area
    • - Exeter Area
    • - Ipswich Area
    • - Leeds Area
    • - Leicester Area
    • - Liverpool Area
    • - London Area
    • - Manchester Area
    • - Milton Keynes Area
    • - Newcastle upon Tyne Area
    • - Nottingham Area
    • - Portsmouth Area
    • - Reading Area
    • - Slough Area
    • - Stoke-on-Trent Area
    • - Wolverhampton Area
    • - Scotland
    • - Edinburgh Area
    • - Glasgow Area
    • - Inverness, Scotland
    • United States - All Cities
    • - California
    • - San Francisco, CA, US Area
    • - Santa Barbara, CA, US Area
    • English
    • French
    • German
    • Dutch
    • Portuguese
    • Spanish
    • Italian
    To filter reviews, or .

    4.0
    79%
    Recommend to a Friend
    82%
    Approve of CEO
    phs Group CEO David Taylor-Smith
    David Taylor-Smith
    75 Ratings
    Pros

    • "Free lunch in the Caerphilly canteen" (in 9 reviews)

    • "Good support, great people, and willing to listen to ideas" (in 8 reviews)

    Cons

    • "Head office location means lower wages than in city location" (in 6 reviews)

    • "Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)

    More Pros and Cons
    1. Featured Review
      Helpful (3)

      "Refreshing place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Tamworth, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for less than a year

      Pros

      Really refreshing place to work People are great Good direction and strategy Looking to the future and growing the business Focus on career development and opportunities Good engagement and communication from senior management and CEO

      Cons

      Company benefits Working environment needs some modernising Changes are coming which are way overdue but excited for what the future holds

      Continue reading
      phs Group2019-07-12

      phs Group Response

      July 15, 2019 – People Team

      Hi, thanks for leaving a review, I'm glad you think we are great people at phs. Having great people certainly makes the day go quicker. Thanks for the advice to the management I will certainly pass this on.

      Continue reading

    2. "Positive Sales Culture + Great Learning and Development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - New Business Consultant in Tamworth, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time

      Pros

      - encouraging leaders, frequent interaction from CEO down to line-managers - consistent incentives, financial rewards and out of work activities - flexible work arrangements (within reason, e.g childcare, doctors apts.) - strong L&D, training updates and products knowledge frequently refreshed

      Cons

      - low turnover of staff, hampering opportunities to progress - inconsistency with data - admin can be time consuming and detract from sales

      Continue reading
      phs Group2020-02-18
      3. Join the phs Group team
      See Our Latest Jobs

    3. "Joined up sales team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Manager in London, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at phs Group full-time for more than a year

      Pros

      You get rewarded from doing a good job. Achievable bonus structure.

      Cons

      We still have major service issues. We are being told it’s better but our customers are saying otherwise. It doesn’t help account managers at all. Seems like the ceo has a favourite and fails to see it.

      phs Group2020-01-27

      phs Group Response

      January 28, 2020 – People Team

      Thank you for the 5 star review. I agree we do reward our well for a job well done. The operations team have been working extremely hard this year to deliver for our customers. Good news its working our customers think our service is great. We are now achieving more visits than ever.

      Continue reading

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Field Sales in Tamworth, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at phs Group full-time for more than a year

      Pros

      Excellent earning potential Great environment to work in Excellent RSM for the midlands

      Cons

      Some service problems making it difficult to up sell to certain customers

      phs Group2020-01-01

      phs Group Response

      January 14, 2020 – People Team

      Hey, thanks for the great review. Our account manager do have a great opportunity to earn some seriously good money. Great hear that you have an excellent RSM in the midlands. We are making great progress with our service centre and have had a record breaking year of delivering great service.

      Continue reading

    5. "Working for PHS Compliance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Fixed Wire Testing Engineer in London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at phs Group full-time for more than 3 years

      Pros

      Working hours are flexible, good bonus and lot of weekend work available

      Cons

      Lot of travelling, Planning issues

      phs Group2019-12-01

      phs Group Response

      January 14, 2020 – People Team

      Hi, thanks for leaving a review. We are working on reducing the travel for our compliance business. We are doing this to support our people and help reduce our emission output as a business. I will pass this on to the senior management team.

      Continue reading

    6. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head Office Employee in Caerphilly, Wales
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at phs Group full-time for more than 10 years

      Pros

      Great People Great Managers Great Environment Great Opportunities

      Cons

      Very busy with lots of responsibility but in a good way! Employee Benefits are not the best but this is currently being worked on.

      phs Group2019-11-14

      phs Group Response

      November 18, 2019 – People Team

      Hi, thanks for leaving a 5 star review. I agree we have great people working at phs. I will pass your information regarding the benefits to the senior leadership team. We are always reviewing our benefits to be competitive. Thanks again.

      Continue reading

    7. "Great Company to work for great environment and culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for more than 3 years

      Pros

      Great team ethic and culture Good leadership team very supportive Great Commission Structure - Realistic

      Cons

      Employee Benefits could be better - These have improved this year but believe for a corporate company more could be offered

      Continue reading
      phs Group2019-10-15

      phs Group Response

      October 21, 2019 – People Team

      Hi, thanks for leaving a balanced review. We do have great team ethic and our leadership team are very supportive. We regularly look at our benefits. I will pass this feedback to senior leadership team. Thanks again.

      Continue reading

    8. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for more than 10 years

      Pros

      Work hard and the opportunities are there

      Cons

      Staff benefits could do with some improvement

      phs Group2019-09-03

      phs Group Response

      September 4, 2019 – People Team

      Thank you for the 5 star review. We're glad you think phs is a great place to work!

      Continue reading

    9. "Ship steady after ambulant waters."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mobilisation Manager in Caerphilly, Wales
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for more than 10 years

      Pros

      Excellent and exciting leadership. Strong customer focus. Quality products. Innovative solutions. Still feels like a family business.

      Cons

      Package could be better. Head office location means lower wages than in city location.

      Continue reading
      phs Group2019-09-02

      phs Group Response

      September 3, 2019 – People Team

      Over a decade at phs! Thank you for your loyalty and of course your recent review. We have done a lot of work recently to improve our leadership and customer focus so we're happy you've seen an improvement too. There have been some discussions around employee benefits so hopefully this time next year there will be even more available. Thanks again.

      Continue reading
    10. Helpful (1)

      "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at phs Group full-time for more than a year

      Pros

      People are great, company is changing with the times

      Cons

      Wage could be fairer amongst office staff,

      phs Group2019-08-28

      phs Group Response

      August 29, 2019 – People Team

      Hi, thanks for the review. We are definitely changing for the better of our customers and people. Its very challenging but we are delivering on what we set out to achieve. I will pass on your cons to our CEO.

      Continue reading

    Choose a different language and keep reading other reviews.

    Found 159 reviews
    </>Embed