phs Group Reviews | Glassdoor.co.uk

phs Group Reviews

Updated 24 April 2019
106 reviews

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3.2
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phs Group CEO David Taylor-Smith
David Taylor-Smith
32 Ratings

Employee Reviews

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Pros
  • "well established company, great people, great products, free lunch, dress down Fridays" (in 7 reviews)

  • "Great people, good leadership who care about making a positive change for our Customers" (in 5 reviews)

Cons
  • "Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)

  • "head office a little cramped & short on parking" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Best Company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Manager in Birmingham, England
    Current Employee - Field Sales Manager in Birmingham, England
    Recommends
    Approves of CEO

    I have been working at phs Group full-time (More than a year)

    Pros

    Having only worked for PHS for a few years they are the best in the industry. If you work hard this will be noticed and rewarded and progression is something that is readily available if you work hard and want to progress.

    Everyone works as a team across all departments and everyone wants everyone to succeed, in all my sales roles previously it has been pretty cutthroat and somewhat lonely, but this is not the case at PHS

    Cons

    I've loved every second of working for PHS. Companies in the past have promoted based on a "who you know" mentality but at PHS everyone is given equal opportunities.

    One small negative and this is me being picky, is that as I work in the field for 9 hours a day It would be nice if we could have small lunch allowance as clearly not having access to a kitchen or a canteen can prove quite on a monthly basis.

    Advice to Management

    Without exception every manager I have had has always been supportive

    phs Group Response

    16 May 2018 – Mark - phs team

    Thank you very much for leaving us such a great review. It's great to read all of your feedback and glad you enjoy working at phs. We will make sure we pass on your feedback. Keep up the good work!... More


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Account Manager in Tamworth, England
    Current Employee - Telesales Account Manager in Tamworth, England
    Recommends
    Approves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    I am a new starter with the company but so far no complaints. The training program is extremely informative but also lots of fun, everyone is friendly & they love what they do.

    Cons

    None so far, all good

  3. "Exciting and fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    Lots of opportunities to contribute and make a difference
    Great culture and good people
    The company is really looking to improve what it already does well and change areas where it needs to improve
    Great investment in the right areas

    Cons

    It's a big company and as such the changes will take some time to filter through

    Advice to Management

    Keep pushing forward with the changes that are needed


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Birmingham, England
    Current Employee - Business Development Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    Fantastic Culture and the people make the business. Having joined 9 months ago it has been a great Career move. It is fast-paced, challenging and rewarding and the sales-centric and people-centric

    Cons

    I would have to say that I have enjoyed every minute so no cons

    Advice to Management

    Keep pushing in the right direction


  5. "Excellent!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cleaning Operative in Exeter, England
    Former Employee - Cleaning Operative in Exeter, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at phs Group full-time (Less than a year)

    Pros

    Good place to work for!

    Cons

    Nothing to tell to be honest!

    Advice to Management

    Just carry on!!

    phs Group Response

    20 Feb 2019 – Mark - phs team

    Hello, thank you for taking the time to leave us a review. Thank you for your positive comments and glad you feel it's a good place to work. We'll be sure to pass on your advice to our management... More


  6. "Very professional. Management under skilled"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employees are treated very well

    Cons

    Monthly pay and start time

    Advice to Management

    There's a lot of good people employed by yourselves. Job done let them finish work. I regret leaving but I was promised better than I got in my pay slip. You get up at 4am to complete your route you should be paid for the commitment of it. Can't fault the way it's professionally run as a business. Can I come back ??????

    phs Group Response

    22 Feb 2019 – Mark - phs team

    Hi, thank you for your review. We always hear great things about our people and we love getting that feedback so thank you for raising it! We'll pass your comments onto senior management, they'll be... More


  7. "A true market leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (More than 3 years)

    Pros

    The number one in the UK market place, yet manages to retain a true family feel. A great team who care about customers and colleagues in equal measure

    Cons

    We need to ensure our customers understand the breadth of services and capabilities we offer.... We are everywhere and offer a number of award winning services outside of our well known hygiene business

    phs Group Response

    17 Dec 2018 – Mark - phs team

    Hello, thanks so much for taking the time to leave us a review, we appreciate all feedback we receive. It's great to hear you feel there is a family feel at phs, it's always great to read reviews... More

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time

    Pros

    A supportive management team who also care about you as a person

    Cons

    Lots of change going on so a bit hectic but all for the long term benefit

    Advice to Management

    Carry on the great work

    phs Group Response

    18 Dec 2018 – Mark - phs team

    Hi, thank you for taking the time to leave us a review. We appreciate all feedback. It's great to hear you have supportive management, we love to hear this! There has been change in the business and... More


  9. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at phs Group full-time

    Pros

    More investment into the HR team so they can truly add value

    Cons

    Great development opportunities and chances to learn
    Amazing manager at the time that encouraged growth, learning and development

    phs Group Response

    26 Oct 2018 – Mark - phs team

    Hello! Thank you for leaving us a review, we appreciate your comments and will make sure we pass your feedback onto management in the business area. Great to hear your manager encouraged you and had... More


  10. Helpful (1)

    "Brief experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    Company car
    Paid petrol
    Work phone, laptop and printer
    Manage your day according to meetings
    Local depot for work

    Cons

    Not an easy job to do
    Cold calling
    Door to door

    Advice to Management

    If you’re used to a sales environment it’s a good experience and career path to choose but you also have to have a passion for the products and drive in order to be able to sell washroom services as people don’t tend to change those very often.

    phs Group Response

    19 Oct 2018 – Mark - phs team

    Hi, thank you for taking the time to leave us a review. Great to hear your feedback. It's great if people are passionate when they join us, and we provide training on all of our products to get you... More