phs Group Reviews | Glassdoor.co.uk

phs Group Reviews

Updated 19 April 2019
101 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
phs Group CEO David Taylor-Smith
David Taylor-Smith
31 Ratings

101 Employee Reviews

Sort: PopularRatingDate

Pros
  • "well established company, great people, great products, free lunch, dress down Fridays" (in 7 reviews)

  • "Great people, good leadership who care about making a positive change for our Customers" (in 5 reviews)

Cons
  • "Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)

  • "head office a little cramped & short on parking" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Best Company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Manager in Birmingham, England
    Current Employee - Field Sales Manager in Birmingham, England
    Recommends
    Approves of CEO

    I have been working at phs Group full-time (More than a year)

    Pros

    Having only worked for PHS for a few years they are the best in the industry. If you work hard this will be noticed and rewarded and progression is something that is readily available if you work hard and want to progress.

    Everyone works as a team across all departments and everyone wants everyone to succeed, in all my sales roles previously it has been pretty cutthroat and somewhat lonely, but this is not the case at PHS

    Cons

    I've loved every second of working for PHS. Companies in the past have promoted based on a "who you know" mentality but at PHS everyone is given equal opportunities.

    One small negative and this is me being picky, is that as I work in the field for 9 hours a day It would be nice if we could have small lunch allowance as clearly not having access to a kitchen or a canteen can prove quite on a monthly basis.

    Advice to Management

    Without exception every manager I have had has always been supportive

    phs Group Response

    16 May 2018 – Mark - phs team

    Thank you very much for leaving us such a great review. It's great to read all of your feedback and glad you enjoy working at phs. We will make sure we pass on your feedback. Keep up the good work!... More


  2. Helpful (1)

    "Would not recommend Time wasters Poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Bangor, Gwynedd, Wales
    Former Employee - Sales Representative in Bangor, Gwynedd, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at phs Group full-time (Less than a year)

    Pros

    Nothing to give a pro about
    Terrible company

    Cons

    Poor pay
    Terrible managers
    Never get back to you
    Waste your time and trips

    Advice to Management

    Learn to manage

  3. Helpful (1)

    "Absolutely horrible place to work"

    StarStarStarStarStar
    Current Employee - Administrative Assistant in Tamworth, England
    Current Employee - Administrative Assistant in Tamworth, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at phs Group full-time (More than 8 years)

    Pros

    None any more!! its all gone down hill.

    Cons

    The whole management is so horrible here now and good people are being driven out the business..

    Advice to Management

    Management and HR are horrible and have no loyalty to staff.


  4. Helpful (1)

    "Not very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Engineer in Bristol, England
    Former Employee - Service Engineer in Bristol, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at phs Group full-time (More than a year)

    Pros

    Have got their hand in a lot of markets and have got the potential to grow

    Cons

    Not very well paid, not generous with employee benefits etc


  5. Helpful (1)

    "Inconsistent and unreliable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Caerphilly, Wales
    Current Employee - IT Support in Caerphilly, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at phs Group full-time (More than 5 years)

    Pros

    The people, the workers and that’s it.

    Cons

    The ceo and coo.anyone can get a straight answer. Phs is refreshing in the number of u turns they make for every decision.

    Advice to Management

    Leave, save yourself.


  6. Helpful (3)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Golborne, England
    Current Employee - Engineer in Golborne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at phs Group full-time (More than a year)

    Pros

    Nothing, shockingly poor company to work with.

    Cons

    you are expected to work long hours, poor salary!! Management has no clue, if your face fits then you will progress if not then you will be made to leave. Engineers with no qualifications being made to attend jobs with no training. worse company I have ever worked with!! avoid at all cost!

    Advice to Management

    stop pretending, get rid of the people who are incompetent instead of the one's who actually have the qualifications to complete jobs. GET A BACK BONE!!!!


  7. Helpful (1)

    "Over worked being pushed too hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at phs Group full-time (More than 8 years)

    Pros

    None as they just push and push for more productivity and less respect for the employee

    Cons

    360 routing system is rubbish, new CEO is pushing service drivers too hard to cover too much productivity we are all exhausted and heading towards burnout.

    Advice to Management

    Please "Calmed down on the Productivity levels" we are all struggling as a service driver, your figures may look good for now but drivers are leaving or falling over with exhaustion. Its like being in the Army and this is not the army?? The 360 routing software is rubbish and doesn't plan as well as a human as it has no common sense. If i ignore the 360 routing app and do it manually i can cover the routes without killing myself as it sends us drivers zig zagging everywhere and then on the last few jobs it sends us right back where we started and loses time.

    phs Group Response

    27 Mar 2019 – People Team

    Hi, thank you for leaving us a review. We are disappointed to read your comments and that you felt you couldn't think of any pros of working at phs. We have forwarded your comments through to the... More

  8. Helpful (2)

    "Leadership needs reforming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at phs Group full-time

    Pros

    I had a good team

    Cons

    Old style leadership, no investment for people


  9. "Excellent!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cleaning Operative in Exeter, England
    Former Employee - Cleaning Operative in Exeter, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at phs Group full-time (Less than a year)

    Pros

    Good place to work for!

    Cons

    Nothing to tell to be honest!

    Advice to Management

    Just carry on!!

    phs Group Response

    20 Feb 2019 – Mark - phs team

    Hello, thank you for taking the time to leave us a review. Thank you for your positive comments and glad you feel it's a good place to work. We'll be sure to pass on your advice to our management... More


  10. "Phs compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phs Compliance in Inverness, Scotland
    Current Employee - Phs Compliance in Inverness, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at phs Group full-time (More than 3 years)

    Pros

    Company car private use extra days of in Xmas shut down. Left alone tondo the job unless you not hit target. quite easy job not much stress

    Cons

    Tracker on car , 1hr unpaid travel time to jobs,

    phs Group Response

    22 Feb 2019 – Mark - phs team

    Hi, thanks for taking the time to leave us a review. We appreciate your comments and will ensure we pass them over to the management teams within your business area. Thanks again for your review.


Showing 101 of 104 reviews
Reset Filters