phs Group Reviews | Glassdoor.co.uk

phs Group Reviews

Updated 5 January 2019
90 reviews

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Pros
  • "well established company, great people, great products, free lunch, dress down Fridays" (in 7 reviews)

  • "Great people, good leadership who care about making a positive change for our Customers" (in 5 reviews)

Cons
  • "Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)

  • "head office a little cramped & short on parking" (in 3 reviews)

More Pros and Cons

  1. "Purchase Ledger Head Office Caerphilly South Wales"

    StarStarStarStarStar
    Current Employee - Purchase Ledger Clerk in Caerphilly, Wales
    Current Employee - Purchase Ledger Clerk in Caerphilly, Wales

    I have been working at phs Group full-time (More than 10 years)

    Pros

    Having started work here at 16, I guess this is the only Company I have ever
    worked for and ever wanted to work for, I have had a variety of jobs at Phs, over the years , Sales, Payroll, Credit Control, Finance, to name a few, which meant I could change job positions in the company fairly easy , thus gathering many skills over the years , perhaps this was one of the reasons I enjoyed working here so much, it gave me a lot of diversity, and encourages you to explore different job options within the company, Phs also offers many courses where you can gain more skills and further your education , also there is great potential for promotion , if this is something you desire in your working life.
    Free parking, great free lunch , working with wonderful dedicated people pleasant surroundings, and of course a company that is here to stay, when I do retire, not quite ready now though , as still enjoying myself so much, I would be honoured to say I worked for this company all of my working life, with no regrets,

    Cons

    Nothing, that has affected me in any way , shape of form

    Advice to Management

    Keep up the good work, so that when I do retire, I can come back to all the may wonderful events/anniversaries that take place .

    phs Group Response

    19 Jun 2018 – Mark - phs team

    Hi, thank you for leaving us a review, also thanks for your 10 + years service. We are thrilled to hear all of the points you mentioned. There is always opportunity to develop and great you feel you... More


  2. "Phs gas engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gas Engineer in Bristol, England
    Current Employee - Gas Engineer in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    Can sometimes finish at 2pm but factor in a 2 hour drive plus home

    Cons

    Complete false claims given, advised work was local but ridiculous travelling required sometimes 2 to 3 hour drive to get to a job. They offer training in 3 months and then say it's 6 months
    Very badly organised office, sometimes you can travel 2 hours for a job and stock not ordered.

    Advice to Management

    Be honest with your new employees. Be honest about the job role

    phs Group Response

    14 Jul 2018 – Mark - phs team

    Hi, thank you for leaving us a review. We take all feedback seriously and will make sure that the relevant departments get to see yours. If you feel you’d like to discuss your review in more detail... More

  3. "service driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Caerphilly, Wales
    Former Employee - Anonymous Employee in Caerphilly, Wales
    Doesn't Recommend
    Disapproves of CEO

    I worked at phs Group full-time (More than a year)

    Pros

    staff great/your own boss/job and knock

    Cons

    treatment/no dinner time allocated/work balance terrible/pace work

    Advice to Management

    should be more hands on

    phs Group Response

    18 Jun 2018 – Mark - phs team

    Thank you for taking the time to leave us a review. We will pass over all of your feedback to our management teams, we wish you luck for the future. Thanks again.


  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Caerphilly, Wales
    Current Employee - Marketing Coordinator in Caerphilly, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    Excellent support from managers.
    Supportive team.
    Progression opportunities.
    Free canteen :)
    Regular charity raising events.
    Encouragement to progress and develop.
    Offer of further education, company funded.

    Cons

    Free canteen ( I eat more)
    Sometimes there is no spaces at the front of the carpark.

    phs Group Response

    25 May 2018 – Mark - phs team

    Hi, thank you for your review. Its really great to read your comments and to hear you are supported by your managers and team. We'll pass on all of your feedback and hope you continue to enjoy your... More


  5. "Worst company that I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agency in Caerphilly, Wales
    Former Employee - Agency in Caerphilly, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They do offer free food but wages are low and food is restricted

    Cons

    Bad management not supportive towards staff unless your face fits

    Advice to Management

    Develop the staff you have and listen to the points your staff are making maybe then you will not have to contact several agencies just to get staff

    phs Group Response

    7 Jun 2018 – Mark - phs team

    Hi, we appreciate feedback so thanks for taking the time to review phs. We’ll make sure your concerns are passed on. Good luck in the future and thanks again.


  6. "Lots of opportunities and a warm welcome"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time

    Pros

    I joined the phs team just over two months ago, and that time has flown by. My role is full of opportunities and I have been made to feel so welcome by everyone I have met during my induction. I have spent time learning all about the different roles we have in our business and have learnt about all the services we offer our customers. Who knew the people behind the little yellow lozenge did so much?!

    Cons

    I am at the start of my employment journey with phs so I haven't come across any cons that would be a show stopper for me. I would encourage all our team to keep on sharing ideas that help us focus on our customer.

    phs Group Response

    22 May 2018 – Mark - phs team

    Hi, thanks so much for taking the time to leave us a review. There is so much that goes on behind the yellow lozenge and good to hear you have been made to feel welcome. We hope your journey... More


  7. "Great Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Caerphilly, Wales
    Current Employee - Anonymous Employee in Caerphilly, Wales

    I have been working at phs Group full-time

    Pros

    I’ve worked at phs for a few years and loved the teams I’ve worked in and how the company works as a whole. It always seems that everyone has the same end goal in mind and all teams work together to make sure it’s met.
    I currently have a great manager! She’s new in phs terms (less than 2 years service) but her approach to everyone is great and she touches base with her team daily.
    There are a lot of employees with more than 10 years service, that speaks for itself!

    Cons

    Consistency isn’t always evident across the company

    phs Group Response

    18 May 2018 – Mark - phs team

    Hi there! Thank you for leaving us a review, it's great to read your feedback and really good to hear you feel you have a great manager. Thanks again for your review and we'll make sure we pass all... More

  8. "Great prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Caerphilly, Wales
    Current Employee - Supervisor in Caerphilly, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (More than 10 years)

    Pros

    Full training with opportunities to progress throughout the business. Investors in people providing opportunities to further education and future progression.

    Cons

    Basic salary not great but opportunity to increase with performance.

    phs Group Response

    17 May 2018 – Mark - phs team

    Hi, thanks for leaving us a review. Great to hear that you feel there is future progression and opportunities at phs. Thanks again for the review and the 10 years + service.


  9. "phs review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at phs Group full-time (More than a year)

    Pros

    Free food, Local, Monday to Friday

    Cons

    Micro managed, Wages, Treated like children

    Advice to Management

    Treat staff with respect

    phs Group Response

    1 Jun 2018 – Mark - phs team

    Hi, thanks for taking the time to leave us a review. We take all feedback on board and pass it over to managers. We wish you luck in your future. Thank you again.


  10. "A good place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at phs Group full-time

    Pros

    I am able to shape my role and make it my own.

    I feel like a valued member of the team.

    Cons

    There is a lack of vision and direction.

    Advice to Management

    More leaders are needed.

    Performance management would also help identify skills gaps and provide goals and direction within teams.

    phs Group Response

    14 May 2018 – Mark - phs team

    Hello, thank you very much for leaving us a review. It's great to hear you feel valued within your team. Just to let you know, we are currently reviewing our performance management and looking at how... More