phs Group Reviews | Glassdoor.co.uk

phs Group Reviews

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Found 130 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
77%
Approve of CEO
phs Group CEO David Taylor-Smith
David Taylor-Smith
57 Ratings
  1. "A true market leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time for more than 4 years

    Pros

    The number one in the UK market place, yet manages to retain a true family feel. A great team who care about customers and colleagues in equal measure

    Cons

    We need to ensure our customers understand the breadth of services and capabilities we offer.... We are everywhere and offer a number of award winning services outside of our well known hygiene business

    phs Group2018-12-15

    phs Group Response

    December 17, 2018Mark - phs team

    Hello, thanks so much for taking the time to leave us a review, we appreciate all feedback we receive. It's great to hear you feel there is a family feel at phs, it's always great to read reviews that mention our people culture which is great at phs. Our CEO, David, recently announced ...

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  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time

    Pros

    A supportive management team who also care about you as a person

    Cons

    Lots of change going on so a bit hectic but all for the long term benefit

    Advice to Management

    Carry on the great work

    phs Group2018-12-14

    phs Group Response

    December 18, 2018Mark - phs team

    Hi, thank you for taking the time to leave us a review. We appreciate all feedback. It's great to hear you have supportive management, we love to hear this! There has been change in the business and our CEO, David, recently spoke of this in our live business update call, check it ...

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  3. Helpful (5)

    "Literally the worst company I’ve worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in Caerphilly, Wales
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at phs Group full-time for more than 6 years

    Pros

    None! The only good point is that due to awful staff & customer retention they have to make radical changes to survive in the medium/long term future

    Cons

    Service Delivery is non existent. Staff are treated appallingly - wages/benefits are poor in comparison to other companies. Customers are ignored and often lied to with a total lack of transparency over contract terms, pricing structure (huge variances across the same product lines) & service delivery (or lack of) Cliquey old boys club approach to management and interdepartmental relations.

    Advice to Management

    You’re clearly in the wrong job if you think things are heading in the right direction. It’s long overdue for you to conduct a review of your senior teams competencies and behaviours, try looking at some anonymous 360 feedback from direct reports, customers and other departments who interact with them. It may be valuable for you to conduct more in depth exit interviews to capture feedback and stop the avalanche of...

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    phs Group2019-01-05

    phs Group Response

    January 7, 2019Mark - phs team

    Hello, thank you for leaving us a review. We are disappointed to read your comments and that you felt you couldn't think of any pros of working at phs. We will escalate your comments to the senior management team. If you have any further comments or you would like a direct response, ...

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  4. "More than i expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time for more than 2 years

    Pros

    Working for phs has opened my eyes to what the company is about! - it does a lot more than sanitary bin ! Team & manager are supportive - always willing to help you when they can.

    Cons

    Company benefits could be better

    phs Group2018-11-30

    phs Group Response

    December 3, 2018Mark - phs team

    Hello, thanks very much for taking the time to leave us a review. We do a lot in our industry and you're right in what you say, a lot more than sanitary, especially this time of year where are teams are out busy installing our amazing Christmas tree selection. We are glad to heat ...

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  5. Helpful (2)

    "Avoid unless you work in Sales as they are the only decently paid team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Support in Caerphilly, Wales
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at phs Group full-time for more than 20 years

    Pros

    lots of nice people do work here!

    Cons

    Terrible wage, overall pressure, regular fear of downsizing and daily stress.

    Advice to Management

    Start pushing back to the execs to get a more suitable remuneration for staff

    phs Group2018-12-20
  6. "Great Company But Needs Improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Caerphilly, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time for more than a year

    Pros

    Free Canteen On Site Great People Great Management

    Cons

    Poor Salary No progression opportunities Customer service is poor

    phs Group2018-11-10

    phs Group Response

    November 12, 2018Mark - phs team

    Hi, thank you for your review. We appreciate your feedback and are disappointed to hear the Cons you have raised. We'll make sure your review is passed over to the management team in your area, we absolutely want to give everyone at phs the opportunity to progress so will ensure this ...

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  7. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at phs Group full-time

    Pros

    More investment into the HR team so they can truly add value

    Cons

    Great development opportunities and chances to learn Amazing manager at the time that encouraged growth, learning and development

    phs Group2018-10-26

    phs Group Response

    October 26, 2018Mark - phs team

    Hello! Thank you for leaving us a review, we appreciate your comments and will make sure we pass your feedback onto management in the business area. Great to hear your manager encouraged you and had learning and development opportunities. Thank you again and good luck in the future.

  8. Helpful (2)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Milton Keynes, England
    Doesn't Recommend
    Negative Outlook

    I worked at phs Group for more than 2 years

    Pros

    Really cannot think of anything to be honest

    Cons

    too much stress - high targets based on there structure

    Advice to Management

    start treating staff like human beings and not robots and train your managers to have a better insight on what it is like in the real sales world

    phs Group2018-11-29

    phs Group Response

    November 30, 2018Mark - phs team

    Hi, thank you for leaving us a review. We are disappointed to read your comments and that you felt you couldn't think of any pros of working at phs. We will escalate this to the senior management within the area. Good luck in the future and thanks again.

  9. "An insider's view of Finance at PHS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Accountant in Caerphilly, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at phs Group full-time for more than a year

    Pros

    Supportive manager Really friendly staff - especially at PHS Teacrate Great on the job training Work hours are fairly low, which helps with work life balance Free lunch in the Caerphilly canteen Car allowance / company car

    Cons

    Compensation and benefits are on the low side but improving Role involved travelling (4 days in every 4 week period) Occasional Sunday work in my specific role (2 hours)

    Advice to Management

    The role I did was a really great training role and my manager was really supportive and should be commended. Pensions and other benefits such as maternity/paternity/sick are at the bare minimum by law. I know it would be expensive, but It might help display that you care about your employees by increasing some of these above the statutory minimum. Encourage flexible working / working from home to help with employee...

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    phs Group2018-10-23

    phs Group Response

    October 23, 2018Mark - phs team

    Hi, thank you for taking the time to leave us a review, we appreciate all feedback. It's great to hear that you had a supportive manager, we'll make sure to pass your review over to our senior management team to see. Also love to hear you thought our staff are friendly, we get that ...

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  10. Helpful (1)

    "Brief experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time for more than a year

    Pros

    Company car Paid petrol Work phone, laptop and printer Manage your day according to meetings Local depot for work

    Cons

    Not an easy job to do Cold calling Door to door

    Advice to Management

    If you’re used to a sales environment it’s a good experience and career path to choose but you also have to have a passion for the products and drive in order to be able to sell washroom services as people don’t tend to change those very often.

    phs Group2018-10-18

    phs Group Response

    October 19, 2018Mark - phs team

    Hi, thank you for taking the time to leave us a review. Great to hear your feedback. It's great if people are passionate when they join us, and we provide training on all of our products to get you even more passionate and excited about it! We'll make sure your comments are sent over ...

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Found 130 reviews