phs Group Reviews | Glassdoor.co.uk

phs Group Reviews

Updated 17 Jun 2019

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Found 143 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
80%
Approve of CEO
phs Group CEO David Taylor-Smith
David Taylor-Smith
67 Ratings
  1. "Very professional. Management under skilled"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at phs Group

      Pros

      Employees are treated very well

      Cons

      Monthly pay and start time

      Advice to Management

      There's a lot of good people employed by yourselves. Job done let them finish work. I regret leaving but I was promised better than I got in my pay slip. You get up at 4am to complete your route you should be paid for the commitment of it. Can't fault the way it's professionally run as a business. Can I come back ??????

      phs Group2019-02-09

      phs Group Response

      February 22, 2019Mark - phs team

      Hi, thank you for your review. We always hear great things about our people and we love getting that feedback so thank you for raising it! We'll pass your comments onto senior management, they'll be pleased to hear you felt the business was run professionally. Please keep any eye ...

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    • "Phs compliance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Phs Compliance in Inverness, Scotland
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at phs Group full-time for more than 3 years

      Pros

      Company car private use extra days of in Xmas shut down. Left alone tondo the job unless you not hit target. quite easy job not much stress

      Cons

      Tracker on car , 1hr unpaid travel time to jobs,

      phs Group2019-02-12

      phs Group Response

      February 22, 2019Mark - phs team

      Hi, thanks for taking the time to leave us a review. We appreciate your comments and will ensure we pass them over to the management teams within your business area. Thanks again for your review.

    • Helpful (2)

      "Despicable company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Manchester, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at phs Group full-time for more than 5 years

      Pros

      -Taking the work van home meant there was no commute

      Cons

      - Pay was very low, not much higher than minimum wage. - Pay was always incorrect, any amendments necessary would be added to next month (rather than bacs) which itself would be incorrect. - None existent HR/Payroll support. - No management structure at branch level - Lack of instructions or directions, if you used initiative and it didn't work out well you were ridiculed, if you used initiative and it worked...

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      Advice to Management

      The branch I worked at was a disaster it would require completely re-organising.

      phs Group2019-02-08
    • "A true market leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for more than 3 years

      Pros

      The number one in the UK market place, yet manages to retain a true family feel. A great team who care about customers and colleagues in equal measure

      Cons

      We need to ensure our customers understand the breadth of services and capabilities we offer.... We are everywhere and offer a number of award winning services outside of our well known hygiene business

      phs Group2018-12-15

      phs Group Response

      December 17, 2018Mark - phs team

      Hello, thanks so much for taking the time to leave us a review, we appreciate all feedback we receive. It's great to hear you feel there is a family feel at phs, it's always great to read reviews that mention our people culture which is great at phs. Our CEO, David, recently announced ...

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    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time

      Pros

      A supportive management team who also care about you as a person

      Cons

      Lots of change going on so a bit hectic but all for the long term benefit

      Advice to Management

      Carry on the great work

      phs Group2018-12-14

      phs Group Response

      December 18, 2018Mark - phs team

      Hi, thank you for taking the time to leave us a review. We appreciate all feedback. It's great to hear you have supportive management, we love to hear this! There has been change in the business and our CEO, David, recently spoke of this in our live business update call, check it ...

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    • Helpful (5)

      "Literally the worst company I’ve worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Management in Caerphilly, Wales
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at phs Group full-time for more than 5 years

      Pros

      None! The only good point is that due to awful staff & customer retention they have to make radical changes to survive in the medium/long term future

      Cons

      Service Delivery is non existent. Staff are treated appallingly - wages/benefits are poor in comparison to other companies. Customers are ignored and often lied to with a total lack of transparency over contract terms, pricing structure (huge variances across the same product lines) & service delivery (or lack of) Cliquey old boys club approach to management and interdepartmental relations.

      Advice to Management

      You’re clearly in the wrong job if you think things are heading in the right direction. It’s long overdue for you to conduct a review of your senior teams competencies and behaviours, try looking at some anonymous 360 feedback from direct reports, customers and other departments who interact with them. It may be valuable for you to conduct more in depth exit interviews to capture feedback and stop the avalanche of...

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      phs Group2019-01-05

      phs Group Response

      January 7, 2019Mark - phs team

      Hello, thank you for leaving us a review. We are disappointed to read your comments and that you felt you couldn't think of any pros of working at phs. We will escalate your comments to the senior management team. If you have any further comments or you would like a direct response, ...

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    • "More than i expected"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for more than a year

      Pros

      Working for phs has opened my eyes to what the company is about! - it does a lot more than sanitary bin ! Team & manager are supportive - always willing to help you when they can.

      Cons

      Company benefits could be better

      phs Group2018-11-30

      phs Group Response

      December 3, 2018Mark - phs team

      Hello, thanks very much for taking the time to leave us a review. We do a lot in our industry and you're right in what you say, a lot more than sanitary, especially this time of year where are teams are out busy installing our amazing Christmas tree selection. We are glad to heat ...

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    • Helpful (2)

      "Avoid unless you work in Sales as they are the only decently paid team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - IT Support in Caerphilly, Wales
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at phs Group full-time for more than 10 years

      Pros

      lots of nice people do work here!

      Cons

      Terrible wage, overall pressure, regular fear of downsizing and daily stress.

      Advice to Management

      Start pushing back to the execs to get a more suitable remuneration for staff

      phs Group2018-12-20
    • "Great Company But Needs Improvements"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Caerphilly, Wales
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at phs Group full-time for less than a year

      Pros

      Free Canteen On Site Great People Great Management

      Cons

      Poor Salary No progression opportunities Customer service is poor

      phs Group2018-11-10

      phs Group Response

      November 12, 2018Mark - phs team

      Hi, thank you for your review. We appreciate your feedback and are disappointed to hear the Cons you have raised. We'll make sure your review is passed over to the management team in your area, we absolutely want to give everyone at phs the opportunity to progress so will ensure this ...

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    • "HR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at phs Group full-time

      Pros

      More investment into the HR team so they can truly add value

      Cons

      Great development opportunities and chances to learn Amazing manager at the time that encouraged growth, learning and development

      phs Group2018-10-26

      phs Group Response

      October 26, 2018Mark - phs team

      Hello! Thank you for leaving us a review, we appreciate your comments and will make sure we pass your feedback onto management in the business area. Great to hear your manager encouraged you and had learning and development opportunities. Thank you again and good luck in the future.

    Found 143 reviews