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phs Group Employee Reviews about "salary"
Updated 16 Oct 2023
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Full-time, Part-time
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Found 325 of over 332 reviews
77% Recommend to a Friend
91% Approve of CEO
Found 23 of over 332 reviews
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Recommend to a Friend
Approve of CEO
Matthew Brabin
51 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Account managers have no control over anything just to send complaints to customer service but the customers contracts stipulate 2 day SLA’s it was more like 10" (in 10 reviews)
- "Treat employees really badly, senior management we’re inept and out of their depth." (in 5 reviews)
Reviews about "salary"
Return to all Reviews- 4.01 Oct 2021Field Service EngineerCurrent EmployeeWalton-on-Thames, England
Pros
Good productivity bonus scheme, £50k/pa easily achievable in London area. Based from home, management quite flexible, and very approachable.
Cons
Basic salary below average. Waste compacters can smell...
phs Group Response3yHi there, Thank you for leaving a review. Great to hear your points and giving others an idea what to expect out of the Field Service Engineering role. Best Regards, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- 3.023 Sept 2022PlannerFormer Employee
Pros
The interview wasn't hard and quite informal
Cons
They salary is really low compare to other companies
phs Group Response2yHello, thank you for leaving us a review. I will pass on your advice to our HR team to take onboard. Many thanks, Elis Pearson- Resourcing Manager
- 3.024 May 2022Credit ControllerCurrent Employee, more than 3 yearsCaerphilly, Wales
Pros
People are nice enough and you can make some really good friends. No bank holidays or weekend working
Cons
Salary is always biggest thing for people to leave. You can basically go 20mins further down the road to Cardiff and get a extra £3k+ on wages for basically the same job.
1phs Group Response2yHi, thanks for leaving a review. Its always helpful when employees leave a balanced review. As you may know that we constantly review our salaries and bench mark our salaries against Cardiff city Centre. Its great that you have made some good friends whilst working at phs. We like to ensure we have a family feel. Thanks again Ross
- 1.023 May 2018Customer ServiceCurrent Employee, more than 1 yearCaerphilly, Wales
Pros
Free Lunch Convenient 9-5 Mon-Fri Overtime offered regularly
Cons
Far to Much Expected for such a low salary. Unable to do job properly as walls are put up. Management Make it up as they go along and pluck random 'new processes' out of thin air and then complain when un trialled processes rolled out across 60+ people go wrong. Management don't listen to staff who ultimately know what they are doing Treated like naughty school children
1phs Group Response6yHi, thank you for taking the time to leave us a review. It's disappointing to hear about your experience, we'll make sure to pass all of your comments on as we value and consider feedback we are given. Thank you again.
- 2.014 Nov 2022Customer Service AdvisorFormer Employee, less than 1 year
Pros
Communication between some of staff
Cons
No benefits - used to have a canteen but got rid of that. Low salary for what you do Not good for mental health Micromanage Just another number
phs Group Response2yHello, thank you for leaving us a review. I will pass on your advice to our Senior Manager team to take onboard. However, should you wish to discuss your experience in more detail, please do not hesitate to contact me directly. Many thanks, Lara Norris - Resourcing Business Partner
- 5.04 Nov 2020Executive AssistantCurrent Employee, less than 1 yearCaerphilly, Wales
Pros
Excellent regular communications from the CEO. Competitive salary and progressions opportunities. Internal recruitment and promotion is encouraged and actively supported. Really nice, down to earth people who respect each other and work as a team.
Cons
Cannot think of any if I'm honest.
phs Group Response4yThank you so much for your review. You're right - We do get some great communications from the CEO - It's been vital to getting the business through the last few months in the new world Covid-19 has created. Thank you again Henry Field Resourcing Manager
- 1.011 Jun 2019Credit ManagerFormer Employee, more than 10 yearsTamworth, England
Pros
None I can think of.
Cons
Worked for PHS for 15 years. Used to be great and a prosperous place to work. Years of bad management, no pay rises and then poor pay rises if you consider 1% per year good. Not so good on a low salary. Put on staff more and more with no reward. As the CEO told the entire business in his business update they are looking for better quality staff at less cost. Says it all really. They have not a clue and as previous reviews have stated, a lot of favouritism, one rule for one and one for another and back stabbing is rife. HR are only there to support the business and not the employee so please do not rely on them or even trust them. Spent and wasted a lot of my years at this place the last 3 years very miserable. Should have got out sooner.
1 - 4.07 Jul 2015Senior Web DeveloperFormer Employee, more than 3 yearsCaerphilly, Wales
Pros
Family-managed feel, lots of variety, opportunity for moment within the company and if course the free lunch if based at head office. The teams genuinely get along and there was no drama, at least in marketing.
Cons
Lower salaries than elsewhere and the speed of growth through acquisitions left the IT department with an impossible task. Internal systems are old and outdated but people seem to work with what they have.
- 2.016 Oct 2021Credit ControllerFormer Contractor, less than 1 yearCaerphilly, Wales
Pros
Canteen and great team of fellow workers. I was trained by my colleagues, as the only training received was to promote the company products and sales.
Cons
Management who take advantage of the workforce with poor pay and lack of empathy. Salary was pittance comparedary was pittance comparedary was pittance compared with a similar role anywhere else locally. My salary was paid incorrectly every single month. Extorted large amounts of money from my salary each month for a pension company called Nest, including my tax rebate for emergency tax paid for 6 months.
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