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phs Group Employee Reviews about "team"
Updated 16 Oct 2023
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Full-time, Part-time
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Found 325 of over 332 reviews
77% Recommend to a Friend
91% Approve of CEO
Found 61 of over 332 reviews
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Recommend to a Friend
Approve of CEO
Matthew Brabin
51 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Account managers have no control over anything just to send complaints to customer service but the customers contracts stipulate 2 day SLA’s it was more like 10" (in 10 reviews)
- "Treat employees really badly, senior management we’re inept and out of their depth." (in 5 reviews)
Reviews about "team"
Return to all Reviews- 5.09 Aug 2021Legal ClerkFormer Employee, less than 1 yearCaerphilly, Wales
Pros
This is such an amazing company to work for. They are very supportive and accommodating. The team work and management is unmatched. The work ethic is undeniable. The company is one of the best companies I’ve ever worked for.
Cons
Nothing I can fault as the company 100% cater to the needs of not only the business but ensure they’re staff are happy and well looked after and provide a great working environment.
1
phs Group Response3yHi there, Thank you for taking the time to leave a review. It's great to hear you had such a positive experience working with us. Thank you again, Henry Field Group Resourcing Manager HenryField@phs.co.uk
- 5.025 Jan 2021Business Development ExecutiveCurrent Employee, less than 1 yearLuton, South West England, England
Pros
I started working at PHS during the first lockdown, and was worried about support and lack of interaction. This is definitely not something that needed to concern me as everyone has been amazing. The training was delivered professionally and remotely, and I really do not feel that I missed out on the 'classroom' environment. All my work colleagues have been mega supportive and really helped me to become part of their successful team. My manager, Laky, shares his time, knowledge (and sometimes bad jokes!) to ensure we are all up to date with the latest products and news and supports me when I need it. The monthly updates are a great way to keep in touch will all aspects of the business. All in all a fantastic company to work for!
Cons
I haven't come across any
phs Group Response3yHi there! Thank you so much for taking the time to leave a review - It's great to hear the role is going well! It's great to hear how supportive your manager is too. Sounds like a great start to your phs career! Keep up the great work, Henry Field Resourcing Manager henryfield@phs.co.uk
- 5.027 Oct 2017SalesCurrent Contractor
Pros
Market leading products Great Sales Induction Realistic initial targets Strong leadership towards a world class sales team and company
Cons
Like most service providers, levels of service haven't been perfect in the past, but it is definitely getting better
- 5.026 Oct 2017Tele ApointingCurrent Employee, less than 1 yearTamworth, England
Pros
feel a real sense of team, working together for a larger goal. management have been supportive and the training in-depth. They always run incentives giving a real sense of worth. Team leader takes a real interest in me and is very approachable when issues arrive.
Cons
have to wear suit attire for a telephone role except on fridays
1 - 5.02 May 2019ManagerCurrent Employee, more than 10 yearsDurham, England
Pros
I have been with the company for almost 20 years and have seen many changes, started as driver and now in management, but the one thing that is constant is the drive and enthusiasm of the management and staff to ensure things get done. I work within a small team out of the Durham depot and we have always had great support from our other divisions. Fantastic flexibility in the job is a real advantage also.
Cons
Can be quite a bit of reactive works needing doing which can interfere with personal life on occasion, but these are rare and are to be expected within the industry.
phs Group Response5yHello, thanks for the balanced review. What a great development journey you have been on. I bet you have seen some positive change in the last few years. Yes we are going to keep on with the people investment. Its part of our strategy.
- 5.02 May 2019Assistant BuyerCurrent Employee, more than 3 yearsSkelmersdale, England
Pros
Open office with a relaxed and fun environment. Friendly staff. Approachable and friendly management team including our MD who has a ' my door is always open' policy. Plenty of opportunities to better yourself and improve your skills. Always made to feel valued and appreciated.
Cons
No cons other than pay could be improved
phs Group Response5yHello, thanks for leaving a review. I'm glad that you like the office environment it seems to be fun where ever you are in phs. I will make sure that you senior managers see your review. Thanks again.
- 4.017 May 2018Anonymous EmployeeCurrent EmployeeCaerphilly, Wales
Pros
I’ve worked at phs for a few years and loved the teams I’ve worked in and how the company works as a whole. It always seems that everyone has the same end goal in mind and all teams work together to make sure it’s met. I currently have a great manager! She’s new in phs terms (less than 2 years service) but her approach to everyone is great and she touches base with her team daily. There are a lot of employees with more than 10 years service, that speaks for itself!
Cons
Consistency isn’t always evident across the company
phs Group Response6yHi there! Thank you for leaving us a review, it's great to read your feedback and really good to hear you feel you have a great manager. Thanks again for your review and we'll make sure we pass all of your feedback on.
- 4.030 Nov 2018Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Working for phs has opened my eyes to what the company is about! - it does a lot more than sanitary bin ! Team & manager are supportive - always willing to help you when they can.
Cons
Company benefits could be better
phs Group Response6yHello, thanks very much for taking the time to leave us a review. We do a lot in our industry and you're right in what you say, a lot more than sanitary, especially this time of year where are teams are out busy installing our amazing Christmas tree selection. We are glad to heat that you feel you have a supportive team and manager that are always willing to help, we see a lot of feedback about out people and it makes us happy when we see it mentioned in reviews. We'll make sure we pass on your comments reference our company benefits to our management team, we do have offers that are available through our intranet, be sure to head over and check these out. Thank again for your review.
- 5.016 Jun 2022Washroom Service DriverCurrent Employee, less than 1 year
Pros
As a new employee at phs, my role as a washroom service driver has been very enjoyable. The office staff at Exeter depot are very friendly and helpful and make you feel part of the team. I would highly recommend working for phs.
Cons
In the short time I've been employed by phs I haven't had any issues with the company,
phs Group Response2yHi there, Thank you for taking time to leave us a review. Great to hear your feedback and that your enjoying being part of the Exeter team. We have an employee referral scheme to take advantage of so if you do refer any friends or family remember to fill out a employee refer form so that you receive £250. To find out more information log into your Yes account or visit our phs Careers community on Yammer. Thank you for all your hard work! Best Regards, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- 2.016 Oct 2021Credit ControllerFormer Contractor, less than 1 yearCaerphilly, Wales
Pros
Canteen and great team of fellow workers. I was trained by my colleagues, as the only training received was to promote the company products and sales.
Cons
Management who take advantage of the workforce with poor pay and lack of empathy. Salary was pittance compared with a similar role anywhere else locally. My salary was paid incorrectly every single month. Extorted large amounts of money from my salary each month for a pension company called Nest, including my tax rebate for emergency tax paid for 6 months.
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