phs Group Employee Reviews about "training"
77% would recommend to a friend
(43 total reviews)
Matthew Brabin
91% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Account managers have no control over anything just to send complaints to customer service but the customers contracts stipulate 2 day SLA’s it was more like 10" (in 10 reviews)
- "Treat employees really badly, senior management we’re inept and out of their depth." (in 5 reviews)
Found 43 of over 332 reviews
Updated 16 Oct 2023
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Reviews about "training"
Return to all Reviews- 5.025 Jan 2021Business Development ConsultantCurrent Employee, less than 1 yearLeicester, England
Pros
A truly financially rewarding role if you achieve and exceed the achievable targets set by the Company. Adult to Adult relationships between Managers and Team Members. A fantastic induction training program and ongoing training to support your future goals.
Cons
I have only been in my role for 7 months, during that this time I have not come across any Company 'Cons'.
phs Group Response3yHi there. Thank you so much for taking the time to leave a review. It's great to hear things are going so well. A lot of hard work has gone into creating the great inductions that we have in place, it's fantastic to see that recognised. Keep up the great work! Henry Field Resourcing Manager HenryField@phs.co.uk
- 4.029 Jan 2021Customer Services ManagerCurrent Employee, less than 1 yearGolborne, England
Pros
Received the tools to do my job from home, very good structured on-boarding mix of training and networking and immediately involved with making change and a contribution. Excellent support from the top, really enjoying interacting with new colleagues across the business and working with a team of hard working ladies in Key accounts, Business Support and Customer Service
Cons
Pace at times is relentless with back to back meetings
phs Group Response3yHi there. Thank you so much for taking the time to leave a review. It's been a focus of the business to ensure our teams have all the support they need to do their roles remotely, I'm glad this has been recognised. It can be a really fast paced environment, if you want to discuss this confidentially - Feel free to drop me an email. I'm pleased to see the wellbeing initiatives being picked up - Wellbeing is very important to use, our priority must be keeping our teams safe, and healthy. Thank you Henry Field Resourcing Manager, HenryField@phs.co.uk
- 1.020 Jan 2022TELESALES RepresentativeCurrent EmployeeTamworth, England
Pros
Good training very in depth left knowing a lot about the products
Cons
The job is advertised at 30,000 OTE however this is completely in achievable even the most experienced people struggled to hit target from month to month
1phs Group Response2yHello, thank you for taking time to leave us a review. I will feed this back internally and I would also suggest speaking with your supervisor/ manager to see whether they can support in anyway. Thank you for your comments on training as I know the Learning and Development team are passionate about what they do and know they will be touched by your comments. Kindest Regards, Elis Collins Resourcing Manager eliscollins@phs.co.uk
- 4.023 Oct 2018Project AccountantFormer Employee, less than 1 yearCaerphilly, Wales
Pros
Supportive manager Really friendly staff - especially at PHS Teacrate Great on the job training Work hours are fairly low, which helps with work life balance Free lunch in the Caerphilly canteen Car allowance / company car
Cons
Compensation and benefits are on the low side but improving Role involved travelling (4 days in every 4 week period) Occasional Sunday work in my specific role (2 hours)
phs Group Response6yHi, thank you for taking the time to leave us a review, we appreciate all feedback. It's great to hear that you had a supportive manager, we'll make sure to pass your review over to our senior management team to see. Also love to hear you thought our staff are friendly, we get that feedback a lot and makes us proud! We'll ensure your comments reference benefits are raised, thank you for mentioning this. Thanks again for your review and good luck in the future.
- 5.030 Apr 2019New Business ConsultantCurrent Employee, less than 1 yearTamworth, England
Pros
I started with PHS just over a month ago and am loving my job so far. PHS have a great training program which gives you all the tools you need to be successful in the role. I would highly recommend working for this company their are plenty of routes you can take in terms of progression, great team and all around lovely company.
Cons
Nothing at the moment, I have only been here a month.
- 5.011 Apr 2023Field Account ManagerCurrent Employee, less than 1 yearAberdeen, Scotland
Pros
Really good sales and product training Support career development Clear process and procedures
Cons
No cons found so far
- 5.020 Jul 2022Service ManagerCurrent Employee, more than 8 yearsLondon, England
Pros
Good Earning potential Plenty of OTE (weekends) Company Vehicle and paid expenses Potential training for new roles
Cons
There are no cons to this job.
phs Group Response2yHello, Thanks for the 5 star review and for giving a true reflection of the Service Manager role. Appreciate you taking time out of your day to gives us your view as a current employee at phs Group. Many thanks. Elis Collins- Resourcing Manager
- 3.017 Nov 2020Sales RepresentativeCurrent EmployeeLeeds, England
Pros
Interview and training was excellent. Nice manager and team
Cons
Service issues let our sales down and we can not get out at moment so not really getting to do a real sales job
phs Group Response4yHi! Thank you so much for your review. It's great to see our interview process and training that we provide being recognized. We're really proud of the teams we have within phs, and the community it creates. I'm sorry to hear there is a service issue that you feel is letting you down. I'd love to hear more to see if there is anything I can do to help - All feedback helps. Feel free to drop me an email. Thank you, Henry Field Resourcing manager henryfield@phs.co.uk
- 1.025 Nov 2020Customer AdvisorFormer EmployeeCaerphilly, Wales
Pros
My team i joined with were great.
Cons
The training is the biggest issue. They have basically employed two women who've been there ages to do the training. They had no skills in training and was constantly talking about everything apart from work. There is no structure at all and you are just thrown in after training. My whole team that started with me left within a month, by choice.
- 4.030 May 2016Sales ExecutiveCurrent Employee, more than 10 yearsLondon, England
Pros
good training and prospects along with incentives.
Cons
company going through a lot of change.
