wagamama Reviews
Updated Aug 11, 2022
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Found 746 of over 1,156 reviews
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
"Long hours/ Rotas are usually only realised a week ahead of schedule" (in 104 reviews)
"no cons for working at wagamama" (in 43 reviews)
- Current Employee, less than 1 year★★★★★Featured Review
Pros
They do look after people, from a great allowance to a great work personal life balance
Cons
I genuinely cant find a bad thing to talk about wagamama right now.
Continue readingwow, what a review! we’re sooo happy to hear you feel like this. we aim to make working with us an amazing experience for every single person who joins us + to hear this is the case for you is really great. keep up the hard work noodler <3
- Current Employee, more than 3 years★★★★★
Pros
Free food, amazing growth opportunities
Cons
It’s very hard work but very worthwhile
- Former Employee, more than 1 year★★★★★
Pros
Really friendly atmosphere Staff meal allowance was good
Cons
Senior leadership slow to take up action on issues with restaurant management Some processes were too rigid, requiring management authorisation which slowed down service and denied staff the ability to resolve problems independently
- Current Employee, less than 1 year★★★★★
Pros
Really enjoy working for wagamama the support is great, lots of free food on shifts too.
Cons
Working hours however they are flexible should you need it
wagamama Response
hey noodler, thank you so much for writing this review. we love hearing about your great experiences working with us, as a people focused business, it is our goal for all of our people to feel like this <3
- Former Employee, less than 1 year★★★★★
Pros
This is a really good place to work. The company has a real passion for the quality of their food and service and train staff up to reflect this
Cons
It could be very challenging during busy hours
Continue readingwagamama Response
hey, thank you for your feedback + writing this review! as a people focused business, we take great pride in everything we do + it’s great to hear our people feel this we understand our restaurants can get busy + that’s all because of the great service + unbeatable food our people provide. thank you for all your hard work, it does not go unnoticed
- Current Employee, less than 1 year★★★★★
Pros
Very good pay Good management Nice people
Cons
Long working hours Can get tiring
Continue readingwagamama Response
hey noodler, thanks for the review. we love those benefits too:) + think it’s great that you like our people + management. we understand that work can get tiring sometimes, but we try to make it as comfortable as possible. if you are struggling, please speak to your gm or take a look at the resources in your restaurant's mental health first aid bo
- Current Employee, more than 3 years★★★★★
Pros
People benefits and annual conference.
Cons
Long hours and mixed shifts.
Continue readingwagamama Response
hey noodler. we like to think we offer great benefits to our people too + we LOVE our conference! if your hours are getting too much, please speak to your area manager + let them know how you’re feeling. if you’re still not getting the support you need contact peopleservices@wagamama.com + we’ll be happy to support you
- Former Employee, less than 1 year★★★★★
Pros
Free food, regular breaks and reasonably flexible hours.
Cons
Repetitive and gruelling, especially on closing shifts.
wagamama Response
hello + thanks for the review. those are great benefits aren't they! but we’re sorry you feel it was repetitive + gruelling. we try to make work as fun as possible + thank you for working so hard regardless of this, thanks!
- Former Employee, less than 1 year★★★★★
Pros
very friendly staff and well managed
Cons
worked long hours and had to cover other shifts
wagamama Response
hey, thanks for taking time to write this review. it’s great to hear that you like our wagamama people, we’re a family:) but it’s not good hearing you weren't happy with your hours. we never want to give people more than what is right for them + would never make you work more than your contracted hours. if your hours are too much, please have that conversation with your general manager. they will be happy to support
- Former Employee, more than 1 year★★★★★
Pros
Good place to work, good tips, flexibility
Cons
Not always enough hours for you
wagamama Reviews FAQs
wagamama has an overall rating of 3.7 out of 5, based on over 1,156 reviews left anonymously by employees. 68% of employees would recommend working at wagamama to a friend and 57% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
68% of wagamama employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated wagamama 2.9 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at wagamama to be career development, benefits, coworkers and the cons to be culture, work life balance, management.
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