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    Found 201 reviews

    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    76%
    Recommend to a Friend
    100%
    Approve of CEO
    Emma Woods
    4 Ratings
    Pros

    • "flexible schedule, good vibes, free food during shift" (in 44 reviews)

    • "Great Team and really good tips" (in 18 reviews)

    Cons

    • "long hours into the evening/nights" (in 30 reviews)

    • "Split shifts with 2-3 hours break (unpaid) in between" (in 15 reviews)

    More Pros and Cons
    1. Featured Review
      Helpful (2)

      "Be Wagamama, Be You!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Line Cook in Gateshead, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama full-time for more than 2 years

      Pros

      Where to begin? So many happy, friendly faces. Every member of our team Back and Front of House are truly unique and fascinating people. It seems every body here has hidden talents and hobbies they excel at. The company slogan, "Be Wagamama, be you" isn't just empty rhetoric, it's so true here. I don't know if our recruiters are just experts at finding these people or if it's the great atmosphere and work culture that...

      Show More

      Cons

      It can be a little physically demanding with the inevitable temperature of the kitchen, but there's always help, refreshments and air con to combat the heat. It's to be expected. Nothing major to concern me.

      Advice to Management

      Keeping being you! Keep being Wagamama!

      wagamama Response

      April 30, 2018 – recruitment business partner

      hey! thanks so much for taking the time to leave your review! it's fantastic to hear you love being part of the team + we sure hope this carries on! we wish you all the best with your journey at wagamama! wagamama recruitment team :)

    2. Helpful (1)

      "Front of house"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Waitress in Reading, England

      I have been working at wagamama part-time for more than 2 years

      Pros

      Free food on shift, approachable coworkers, good staff moral.

      Cons

      Disorganised manager who doesn’t motivate staff well, unapproachable attitude.

      wagamama Response

      February 12, 2019 –

      hey! thanks so much for your review! it's great to hear that you love representing the wagamama family! we wish you the best of luck with your journey! wagamama recruitment team :)

      3. Join the wagamama team
      See Our Latest Jobs

    3. "Line cheff and courier"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Back of House in Bournemouth, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama full-time for more than a year

      Pros

      It`s a great place to work

      Cons

      Very busy but it`s a good place

      Advice to Management

      Good comunications to way

      wagamama Response

      March 13, 2019 –

      thank you very much for taking the time to leave us your comments, we really appreciate it!

    4. "Full time server"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Food Server in London, England
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at wagamama full-time for more than 2 years

      Pros

      I’ve been working for wagamama 2 year, absolutely brilliant place to work for, great team, nice vibes

      Cons

      Poor money, more activities for stuff

      wagamama Response

      March 2, 2019 –

      hey! thanks so much for taking the time to leave your review! it's fantastic to hear that you love being apart of the wagamama family + we wish you the best of luck in your journey with us! wagamama recruitment team :)

    5. "Wagamama review"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Bristol, England
      Recommends

      I worked at wagamama full-time for more than a year

      Pros

      Great team and free meals

      Cons

      Too busy and really stressful

      Advice to Management

      None

      wagamama Response

      February 20, 2019 –

      hey! thanks so much for your review! it's so great to hear that you enjoyed your time when working with the wagamama family + we wish you the best of luck in your future. wagamama recruitment team :)

    6. "Not bad"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in Cardiff, Wales
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at wagamama full-time for more than 6 years

      Pros

      Free food. Openness to all walks of life for employment

      Cons

      Long shifts on feet, Senior Management are too autocratic. Feel like a robot at times

      Advice to Management

      There's no commitment from management with regards to your progression. Very clicky.

      wagamama Response

      February 20, 2019 –

      hey! thank you for your review! while we never like to hear that we haven't given a great experience - it's really important to we gather this information so we know where to improve in the future please can you take a moment + provide any further information you have via the ...

      Show More

    7. "Front of house team member"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front of House Team Member in Stratford, London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama part-time for more than 2 years

      Pros

      To work with a supportive management team. Flexible working hours.

      Cons

      Late working hours especially during the weekend

      wagamama Response

      February 4, 2019 –

      hey! thanks so much for your review! it's so great to hear that you love representing the wagamama family. we wish you the best of luck with your journey! wagamama recruitment team :)

    8. "Wagamama"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front of House Team Member in High Wycombe, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama part-time for more than a year

      Pros

      Dun, diverse + dynamic atmosphere with drive on bringing the best possible service to customers. All tips shared betweenness FOH after initial training period. Opportunities to progress.

      Cons

      If you have poor memory, learning all numbers can take some time.

      wagamama Response

      January 23, 2019 –

      hey! thanks so much for your review! it's great to read that you love being apart of the wagamama family + we wish you the best of luck with your journey! wagamama recruitment team :)

    9. "Use to be great but then changed"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at wagamama full-time for more than 4 years

      Pros

      Great team work, decent environment, good bonuses when KPI’s achieved and good food.

      Cons

      Quite political amongst senior management, career progression out with the branch are slim and you can tick all the boxes and still get no where which is disappointing especially when you put in the hard work but of course no ones perfect we see and know things in which senior management does whether at work or outside of work which we keep to ourselves..should we then judge?

      Advice to Management

      Keep it professional and not personal. It should be constructive and not destructive. Being judgemental isn’t the right way forward and support your staff. If you become red eyed then you shouldn’t be in management.

      wagamama Response

      January 29, 2019 –

      hi! thanks so much for taking the time to leave a review! it's great to hear that you enjoyed working with the team + the food when with us we are always looking for ways to improve + would love to hear more from you - please could you take a moment to send some further information ...

      Show More

    10. "Warm and welcoming team"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - FOH in London, England
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at wagamama part-time for more than a year

      Pros

      Amazing staff, both FOH & BOH

      Cons

      Sometimes it may be tough at peak hour

      wagamama Response

      January 11, 2019 –

      hey! thanks so much for your review! it's great to read that you love being part of the wagamama family so much. we wish you all the best with your journey! wagamama recruitment team :)

    Found 201 reviews