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    wagamama Reviews

    Updated 17 Jan 2020

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    4.3
    87%
    Recommend to a Friend
    94%
    Approve of CEO
    wagamama Chief Executive Officer Emma Woods
    Emma Woods
    69 Ratings
    Pros

    • "Free food on shift (allowance based on hours worked)" (in 60 reviews)

    • "Good tips if you do your job well" (in 24 reviews)

    Cons

    • "long hours, split shifts, every weekend" (in 44 reviews)

    • "Sometimes hours can be very long where you do split shifts with a very small break" (in 25 reviews)

    More Pros and Cons
    1. Featured Review

      "the kind of place you just fall in love with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Senior Management
      Current Employee - People Team in Birmingham, England
      Recommends
      Approves of CEO

      I have been working at wagamama full-time for less than a year

      Pros

      from the minute i joined wagamama i felt so welcome and part of the family and did just fall in love the company. working here is like no where i have ever worked before, from the amazing food, restaurants and most importantly people. wagamama have such a clear purpose and vision that it makes it so easy to know what you are all striving to achieve and how you are going to get there. i love that you are challenged to be the best version of you, given stretch in your role but also that there is such genuine care for your personal life and well being too.

      Show More

      Cons

      if you struggle with a fast paced environment then wagamama may not be for you

      wagamama2019-07-19

    2. "the best company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front of House in Sheffield, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at wagamama part-time for less than a year

      Pros

      Food on shift Discount Pay Shared Tips (none go to Wagamama) Great company app very flexible lovely staff

      Cons

      nothing that you wouldn't get from any other waiter/waitress job

      wagamama2019-12-19
      3. Join the wagamama team
      See Our Latest Jobs

    3. "Good place but be prepared to work hard!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Line Chef in Plymouth, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at wagamama part-time for less than a year

      Pros

      Great working culture. Immigrants friendly. Managers are flexible and friendly. Good trainings. Good pay. Open-minded hiring policy.

      Cons

      Be prepared for finishing late and working long hours.

      wagamama2020-01-17

    4. "Lost it’s way"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - General Manager in London, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at wagamama full-time

      Pros

      Training / Staff parties / free Food

      Cons

      Long Hours / short staffing / non communication

      wagamama2020-01-14

    5. "The best chain!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Waiter in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at wagamama full-time for less than a year

      Pros

      Free meals from the main menu. Flexible work hours. Great atmosphere. Busy but not overwhelming. Great beneficts.

      Cons

      Number system for ordering makes it a bit hard to start.

      wagamama2020-01-12

    6. "A fair entry level job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Line Chef in Plymouth, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama full-time for more than a year

      Pros

      Networking, quick progress, close relationship with management

      Cons

      Long shifts, hard job, dangerous for hour health in the long term.

      wagamama2020-01-10

    7. "Good money, free food!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - FOH Team Member in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama part-time for more than 3 years

      Pros

      Free staff food, 30% when not working in every Wagamama, good money for a waiting job, paid holiday

      Cons

      management sometimes not overly professional, no sick pay.

      wagamama2019-12-26

    8. "amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Front of House in Winchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama part-time for less than a year

      Pros

      happy, joyful, flexible, understanding

      Cons

      There really are not any

      Advice to Management

      none

      wagamama2019-12-11

    9. "Every day is better than the previous one."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Member in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at wagamama full-time for less than a year

      Pros

      Fantastic working atmosphere. Ambitious growing possibilities.

      Cons

      Sometimes it's a very hard work with a non stop.

      Advice to Management

      Keep doing like that.

      wagamama2019-12-11

    10. "Line Cook"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Chef in Hackney, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at wagamama part-time for less than a year

      Pros

      good vibe and extremely sustainable

      Cons

      no time to read a book héhé

      wagamama2019-12-10
    Found 300 reviews
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