wagamama Reviews

Pros

wagamama it's a company with a great structure and offer lot's of support to be the best you can be at your role. full of people who really care for the success of the company but most importantly care for each other, have passion for fresh food and know how to have fun while working in face pace environment. If you already work in hospitality or considering a career in, this is the company you want to work for!

Cons

if you enjoy hospitality and know what it brings then there's no cons really!

Pros

they are good people, and they are always talking to you, they never leave you alone

Cons

sometimes the time, and it's also very tiring

Pros

Brilliant place to work, the enviroment is super friendly! The care and support I have received through my time here has been amazing. What’s interesting comparing to other jobs within customer service is that your able to be yourself whilst working, they celebrate the fact you are an individual! Everyone’s different. But that’s what makes the Wagamama’s so special. I have felt great sense of pride whilst working as there lots of different opportunities to get involved in whilst being here! The managers have been super supportive and have made me feel welcomed into this new environment with open arms hence coming to work now with a huge smile on my face!

Cons

I’ve actually really enjoyed my time here hence having no cons!

Pros

really love the brand and what it stands for - diversity and inclusion and being mindful of environment. there are a lot of things happening in terms of wellbeing for team members as well which is a step in right direction. love the people that I work with and no day is the same. the senior management invests in their teams’ development as well which is great

Cons

it is a fast paced environment and there is constant change in order to stay a market leading brand so you need to be prepared for it - other than that nothing really!

Pros

I cannot see any pros in this lack of tips transparency

Cons

Wagamama obliges FOH team members to leave their tips from the table service with the managers for them to share them across the team using a calculator with many variables but the managers are not allowed to disclose this calculator to the staff, so the staff are never aware if the tips arrive to their payslips correctly, on our payslips we just see the final figure for our tips share but we are not allowed to see how this figure has resulted from the calculation, it could be any other figure right or wrong, we cannot work it out ourselves to see if it is correct and if we are receiving the right money.

Pros

Clean chef whites every shift Free meal with break Tips

Cons

Name badges Tronk Handsy management Culturally expected unpaid overtime Bare minimum break time (20 mins for 8+ hours)

Pros

Wagamama is best company to work, because of its values. Kaizen in our heart and we have got each other’s back.

Cons

There are no downsides as this is best company to work for and grow as well.

Pros

Not any. They simply follows Taylor’s Scientific Management Theory. They think paying good is enough for a job. But it never motivated me, since all the positive factors were missing.

Cons

There are countless of them: 1. The management is very hypocritical, slow responses, and unhelpful. 2. Some red hat Junior sous chef acts very bossy and never really works. They like giving orders and chatting with people in their hierarchy. Some are so rude that they think line chefs are slaves. 3. In general, awful front of the house and back of the house. Behaviour is horrible. 4. Hygiene is awful. Line chefs usually clean the machines with dangerous chemicals, and then prepare the food simultaneously near the closing time. Nobody cares about allergen especially during closing time. As they are in a hurry to leave. 5. In many occasions my colleagues would look down on me because of my height and race and they said really mean things to me at work. 6. Many of the incidents I complained to my manager and supervisor but they were supporting each other and turned a blindfold. Very poor work culture.