wagamama Reviews

Updated Dec 2, 2021

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Found 635 of over 939 reviews

3.8
76%
Recommend to a Friend
78%
Approve of CEO
wagamama CEO Thomas Heier
Thomas Heier
44 Ratings
Pros
  • "flexible hours, free food, great tips, friendly management(in 86 reviews)

  • "Free food, good tips, flexible shifts(in 35 reviews)

  • Cons
  • "Long hours and poor work/ life balance(in 55 reviews)

  • "long split shifts at most branches(in 32 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      if you work in hospitality, this is the company you want to work for!

      Feb 20, 2021 - General Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      wagamama it's a company with a great structure and offer lot's of support to be the best you can be at your role. full of people who really care for the success of the company but most importantly care for each other, have passion for fresh food and know how to have fun while working in face pace environment. If you already work in hospitality or considering a career in, this is the company you want to work for!

      Cons

      if you enjoy hospitality and know what it brings then there's no cons really!

      Continue reading
      1 person found this review helpful

      wagamama Response

      Employer Brand + Talent Acquisition Executive

      thank you so much for the 5 star review, it's really great to hear! we hope you continue to enjoy your time with us + wish you all the best for the future! wagamama recruitment team 😊

    2. 5.0
      Current Employee, less than 1 year

      great

      Nov 2, 2021 - Line Cook in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun and inviting cool atmosphere

      Cons

      very large company makes you feel a bit lost sometimes

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    3. 5.0
      Former Employee, more than 1 year

      I really enjoyed it

      Nov 30, 2021 - Waiter in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff were so friendly and wages good.

      Cons

      None to be honest. I enjoyed it all

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    4. 4.0
      Former Employee, more than 1 year

      Great but stressful

      Nov 29, 2021 - Line Chef in Sheffield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food. Good experience. Good perks.

      Cons

      Stressful but all kitchen jobs are

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    5. 4.0
      Current Employee, less than 1 year

      Great place

      Nov 17, 2021 - Front of House Team Member in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, work with such lovely people. Benefits are great such as free food on shift.

      Cons

      Can be hectic and takes up a lot of time.

      Continue reading
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    6. 2.0
      Former Employee, less than 1 year

      No life job!!!

      Nov 29, 2021 - General Manager in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      monthly food allowance for the manager to spend with friends and family!

      Cons

      long hours; no appreciation; inexperienced senior management;

      Continue reading
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    7. 2.0
      Current Employee

      Sous Chef

      Nov 30, 2021 - Sous Chef in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sous Chef at Wagamamas restaurant.

      Cons

      Too busy and no time for relaxing

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    8. 3.0
      Current Employee, more than 3 years

      Good money - unsociable hours and poor management

      Nov 28, 2021 - Server in Newcastle upon Tyne, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great money, free food, good team.

      Cons

      Poor, lazy management, toxic chefs

      Continue reading
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    9. 4.0
      Current Employee

      Front Of House Staff

      Nov 11, 2021 - Front of House Staff in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great Team - Free Food - Weekly Pay

      Cons

      - Late night finish - Pay wage 8.91 - Lack of staff

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    10. 4.0
      Former Employee, less than 1 year

      Foood

      Nov 11, 2021 - Wagamama Team Member in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Food on site, flexible hours

      Cons

      very busy especially xmas summertime is ok

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    Viewing 1 - 10 of 635 Reviews

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