wagamama Reviews
Updated 27 Mar 2020
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"Long Hours / short staffing / non communication" (in 47 reviews)
"split shifts, lack of personal time and management" (in 27 reviews)
- Featured Review
"the kind of place you just fall in love with"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Senior Management
RecommendsApproves of CEOI have been working at wagamama full-time for less than a year
Pros
from the minute i joined wagamama i felt so welcome and part of the family and did just fall in love the company. working here is like no where i have ever worked before, from the amazing food, restaurants and most importantly people. wagamama have such a clear purpose and vision that it makes it so easy to know what you are all striving to achieve and how you are going to get there. i love that you are challenged to be the best version of you, given stretch in your role but also that there is such genuine care for your personal life and well being too.
Cons
if you struggle with a fast paced environment then wagamama may not be for you
wagamama2019-07-19it's brilliant to hear that love the challenge, but know that you're in an environment where your wellbeing is the priority. thanks so much for taking the time to leave your review + for sharing your experience so far! being part of the wagamama family is something that we want all our teams to feel passionate about, + it's so brilliant to see that this is certainly something you feel we look forward to hearing more about your journey with us wagamama recruitment team
Continue reading "Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at wagamama full-time for more than 8 years
Pros
Competitive salary, friendly environment, fresh food, diverse teams, brilliant career opportunities
Cons
Long working hours & distant travel
wagamama2020-03-27wagamama Response
March 30, 2020 –
hey there, thank you for taking the time to leave us this brilliant review! we're really happy to hear that your experience has been great so far + we wish you all the best with your future progression wagamama recruitment team :)
Continue reading"New virus"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at wagamama full-time for less than a year
Pros
Great people and good money
Cons
Because of this New virus they cuted half of my hours..
Continue readingwagamama2020-03-20wagamama Response
March 26, 2020 –
hey there, thank you for leaving a review. we are waiting for the government to publish details of the job protection scheme + we should be able then get earnings back up. we will back be back in touch shortly via email. many thanks wagamama recruitment team
Continue reading"Good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookI worked at wagamama full-time for less than a year
Pros
Nice team , provide one meal
Cons
Few hours , very busy , cleaning a lot
Continue readingwagamama2020-03-27wagamama Response
March 30, 2020 –
hi there, thank you for leaving us this review we're sorry to hear that you experienced some negative aspects during your time working with us. please can you take a moment to send some further details over to hrqueries@wagamama.com, so that we can learn more + find ways to improve? thanks again wagamama recruitment team
Continue reading- Helpful (1)
"mixed support from area managers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Negative OutlookApproves of CEOI worked at wagamama full-time for more than 8 years
Pros
Food allowance is fantastic, great support for frontline team.
Cons
Head office and area support dependant on the person. Some great managers but some real issues with people management.
Continue readingwagamama2020-03-25wagamama Response
March 27, 2020 –
hi there, thank you so much for taking the time to share your experience. while it's great to hear that there is such great support for the frontline team, it's not great to hear that you haven't had a brilliant experience in other areas - it's really important for us that we gather this information so we can do everything we can to learn + improve please could you send us some further information to hrqueries@wagamama.com? hope to hear from you soon wagamama recruitment team
Continue reading "Good job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at wagamama full-time for less than a year
Pros
Good team work, days go quick
Cons
Unsociable hours, get very busy
wagamama2020-03-05wagamama Response
March 6, 2020 –
hi there! thank you for taking the time to leave us this review. we're happy to hear that you're enjoying your time with us + that you have a great team working alongside you. we wish you all the best with your future progression! wagamama recruitment team :)
Continue reading"Unclear expectations, no support but tons of tasks"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at wagamama full-time for more than 3 years
Pros
Straight shifts, competitive pay, possibility to develop your team
Cons
One big mess, 10 bosses dragging each in thier direction. Unclear expectations changing every month, my line managers were ''replaced'' 5 times within 2 years
Continue readingwagamama2020-03-16wagamama Response
March 17, 2020 –
hi there! thank you so much for taking the time to share your experience, we're really sorry to read your time with us was less than positive, this of course is never our intention it’s really important to us that we gather further information regarding your experience so we can do everything we can to improve in the future - please could you share further feedback to hrqueries@wagamama.com? hope to hear from you soon wagamama recruitment team
Continue reading"decent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at wagamama full-time for more than a year
Pros
tips, people, the food and environment
Cons
split shifts, lack of personal time and management
wagamama2020-02-03wagamama Response
February 4, 2020 –
hi there, thank you for taking the time to leave us your comments about working with us! it's great to hear that you enjoyed working with us + our team. we're always looking at ways to improve + would love to hear more from you! if you would like to send hrqueries@wagamama.com, we would really appreciate it! we wish you all the luck on your next journey! wagamama recruitment team :)
Continue reading"I am an experienced and , punctual and have a friendly but confident approach in all that I do."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at wagamama full-time for more than 8 years
Pros
The ability to work unsupervised or as a strong team member. Dedicated, trustworthy and loyal. Self motivated and enthusiastic with an ability to work effectively under pressure. Highly organized and dedicated to working to the highest possible standards. Employment History
Cons
i consider my sealfe as a good pearson
wagamama2020-01-27wagamama Response
January 30, 2020 –
hi! thank you so much for taking the time to leave us this review! it's great to hear that you are enjoying yourself in the wagamama family! we hope that you enjoy many more years to come! thank you again, wagamama recruitment team :)
Continue reading"Working at Wagamama"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookI worked at wagamama full-time
Pros
Youthful and positive environment. Possibility of improving professionally and learning about oriental cuisine.
Cons
Hard work due to the success of the restaurant.
wagamama2020-01-28wagamama Response
January 30, 2020 –
hi there, thank you so much for taking the time to leave us this review! it's great to hear that you enjoyed working with us for the time you did! we wish you all the best in your new journey! wagamama recruitment team
Continue reading
wagamama Response
July 30, 2019 –