How much does a Call Center Representative make?

Updated 23 Jun 2021
£20,594 /yr
Average Base Pay

234 salaries

£15K

Low

£21K

Average

£28K

High

No additional cash compensation has been reported for this role

The national average salary for a Call Center Representative is £20,594 in United Kingdom. Filter by location to see Call Center Representative salaries in your area. Salary estimates are based on 234 salaries submitted anonymously to Glassdoor by Call Center Representative employees.

Seniority Levels

L2
Call Center Representative£20,594 /yr
L3
Senior Call Center Representative£23,057 /yr
Career Path

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Related Job Titles

Call Center Customer Service

£20,715

per year

Call Center Customer Service Representative

£20,033

per year

Call Center Manager

£32,702

per year

Call Center Supervisor

£23,034

per year

Salaries in United Kingdom of Great Britain and Northern Ireland

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (GBP)

Range

Search Consultancy
3.6

Search Consultancy

Call Center Representative

£19,300

 /yr
Range: £19K - £30K
9 salaries
See 9 salaries from all locations

£19K

£30K

£18,637 - £29,614 Range

Adecco
3.7

Adecco

Call Center Representative - Hourly

£11

 /hr
Range: £9 - £13

£9

£13

£9 - £13 Range

Brook Street
3.5

Brook Street

Call Center Representative - Hourly

£10

 /hr
Range: £9 - £13

£9

£13

£9 - £13 Range

Sitel
3.6

Sitel

Call Center Representative - Hourly

£9

 /hr
Range: £9 - £10

£9

£10

£9 - £10 Range

Gi Group
3.7

Gi Group

Call Center Representative - Hourly

£9

 /hr
Range: £9 - £10

£9

£10

£9 - £10 Range

Blue Arrow
3.1

Blue Arrow

Call Center Representative - Hourly

£9

 /hr
Range: £9 - £9

£9

£9

£9 - £9 Range

Concentrix
3.8

Concentrix

Call Center Representative - Hourly

£9

 /hr
Range: £8 - £14

£8

£14

£8 - £14 Range

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Teleperformance
3.4

Teleperformance

Call Center Representative

£18,280

 /yr
Range: £16K - £19K

£16K

£19K

£15,737 - £18,885 Range

NHS
4

NHS

Call Center Representative

£19,066

 /yr
Range: £19K - £19K

£19K

£19K

£19,066 - £19,066 Range

Pertemps
4

Pertemps

Call Center Representative

£24,376

 /yr
Range: £24K - £41K

£24K

£41K

£23,589 - £40,847 Range

Manpower
4.1

Manpower

Call Center Representative - Hourly

£10

 /hr
Range: £10 - £12

£10

£12

£10 - £12 Range

Kinex
3.8

Kinex

Call Center Representative

£18,760

 /yr
Range: £19K - £19K

£19K

£19K

£18,751 - £18,808 Range

All Fleet Services
2.1

All Fleet Services

Call Center Representative

£17,360

 /yr
Range: £15K - £17K

£15K

£17K

£15,234 - £17,360 Range

John Lewis & Partners
4.1

John Lewis & Partners

Call Center Representative - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

Santander
3.6

Santander

Call Center Representative - Monthly
About 

£1K -£22K

£1K

£22K

£1,178 - £22,457 Range

Virgin Media
3.7

Virgin Media

Call Center Representative
About 

£18K -£21K

£18K

£21K

£17,956 - £21,203 Range

Serco Group
3.3

Serco Group

Call Center Representative - Hourly
About 

£8 -£9

 hourly

£8

£9

£8 - £9 Range

FCA
3.7

FCA

Call Center Representative
About 

£23K -£34K

£23K

£34K

£22,558 - £34,481 Range

AXA
3.8

AXA

Call Center Representative - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

The AA
3.2

The AA

Call Center Representative
About 

£18K -£20K

£18K

£20K

£18,363 - £20,121 Range

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Recent Salary Reports

Below are the most recent call center representative salary reports. Employer name has been removed to protect anonymity.

£18,000
per year
A Call Center Representative in the Sheffield Area area reported making £18,000 per year
Job Highlights
10+ years experience
Sheffield Area area
Full-time
 
201 to 500 employees
Company - Private
£10
hourly
A Call Agent in the Preston Area area reported making £10 per hour
Job Highlights
1-2 years experience
Preston Area area
Full-time
 
201 to 500 employees
Subsidiary or Business Segment
£18,000
per year
A Call Agent in the Stoke-on-Trent Area area reported making £18,000 per year
Job Highlights
Stoke-on-Trent Area area
Full-time
 
10000+ employees
Company - Public
£9
hourly
A Call Center in the Glasgow Area area reported making £9 per hour
Job Highlights
3-4 years experience
Glasgow Area area
Full-time
 
10000+ employees
Company - Public
£10
hourly
A Remote Call Center Agent in the Stoke-on-Trent Area area reported making £10 per hour
Job Highlights
Stoke-on-Trent Area area
Full-time
 
51 to 200 employees
Company - Private
£10
hourly
An Inbound Call Agent in the Exeter Area area reported making £10 per hour
Job Highlights
1-2 years experience
Exeter Area area
Contract
 
10000+ employees
Company - Private
£9
hourly
A Call Center Agent in the London Area area reported making £9 per hour
Job Highlights
1-2 years experience
London Area area
Full-time
 
10000+ employees
Company - Public
£20,000
per year
A Call Centre in the Newcastle upon Tyne Area area reported making £20,000 per year
Job Highlights
10+ years experience
Newcastle upon Tyne Area area
Full-time
 
1001 to 5000 employees
Non-profit Organisation
£20,000
per year
A Call Center in the Glasgow Area area reported making £20,000 per year
Job Highlights
1-2 years experience
Glasgow Area area
Full-time
 
10000+ employees
Government