How much does a Call Center make?

Updated 18 Sep 2021
£19,483 /yr
Average Base Pay

26 salaries

£15K

Low

£19K

Average

£25K

High

No additional cash compensation has been reported for this role

The national average salary for Call Center is £19,483 per year in United Kingdom. Filter by location to see Call Center salaries in your area. Salaries estimates are based on 26 salaries submitted anonymously to Glassdoor by Call Center employees.

Seniority Levels

L2
Call Center Representative£20,688 /yr
L3
Senior Call Center Representative£22,949 /yr
Career Path

How much should you negotiate?

See how your offer stacks up to other pay packages and negotiate confidently.

Analyse Offer

Salaries in United Kingdom

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (GBP)

Range

NHS
4

NHS

Call Center

£19,294

 /yr
Range: £19K - £20K
3 salaries
See 3 salaries from all locations

£19K

£20K

£18,584 - £20,000 Range

Concentrix
3.8

Concentrix

Call Center - Hourly
About 

£7 -£9

 hourly

£7

£9

£7 - £9 Range

Tesco
3.8

Tesco

Call Center - Hourly
About 

£10 -£11

 hourly

£10

£11

£10 - £11 Range

BT
3.9

BT

Call Center - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

Sky
4

Sky

Call Center
About 

£19K -£20K

£19K

£20K

£18,884 - £20,460 Range

Santander
3.6

Santander

Call Center - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

NHS England
4

NHS England

Call Center - Contractor
About 

£19K -£20K

£19K

£20K

£18,559 - £20,027 Range

Is this helpful? The community relies on everyone sharing –Add Anonymous Salary
Booking.com
3.8

Booking.com

Call Center
About 

£19K -£21K

£19K

£21K

£19,268 - £21,017 Range

Sitel Group
3.7

Sitel Group

Call Center - Hourly
About 

£9 -£9

 hourly

£9

£9

£9 - £9 Range

Concentrix
3.8

Concentrix

Call Center - Monthly
About 

US$2K -US$2K

US$2K

US$2K

US$1,695 - US$1,807 Range

Teleperformance
3.7

Teleperformance

Call Center
About 

£16K -£18K

£16K

£18K

£16,178 - £17,567 Range

Domino's Pizza UK
3.3

Domino's Pizza UK

Call Center - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

Advanced
3.4

Advanced

Call Center
About 

£27K -£30K

£27K

£30K

£27,306 - £29,602 Range

Webhelp
3.2

Webhelp

Call Center
About 

£17K -£18K

£17K

£18K

£16,936 - £18,378 Range

Ipsos
3.5

Ipsos

Call Center - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

Care UK
3.3

Care UK

Call Center - Hourly
About 

£9 -£10

 hourly

£9

£10

£9 - £10 Range

AO
3.7

AO

Call Center
About 

£20K -£22K

£20K

£22K

£20,197 - £21,945 Range

University of Strathclyde
4.5

University of Strathclyde

Call Center - Hourly
About 

£9 -£9

 hourly

£9

£9

£9 - £9 Range

Private
4.1

Private

Call Center
About 

£19K -£21K

£19K

£21K

£19,332 - £20,697 Range

Diligenta
2.2

Diligenta

Call Center
About 

£18K -£20K

£18K

£20K

£18,200 - £19,706 Range

Download as data Table
Viewing 1 - 10 of 1,232

Frequently asked questions about a Call Center salaries

The national average salary for a Call Center is £19,483 per year in United Kingdom. Filter by location to see a Call Center salaries in your area. Salaries estimates are based on 26 salaries submitted anonymously to Glassdoor by a Call Center employees.

The highest salary for a Call Center in United Kingdom is £24,910 per year.

The lowest salary for a Call Center in United Kingdom is £15,238 per year.

Recent Salary Reports

Below are the most recent call center salary reports. Employer name has been removed to protect anonymity.

£8
hourly
A Call Center Agent in the Leicester Area area reported making £8 per hour
Job Highlights
3-4 years experience
Leicester Area area
 
Part-time
501 to 1000 employees
£8
hourly
A Call Center Agent in the Sheffield Area area reported making £8 per hour
Job Highlights
Sheffield Area area
Temporary
 
201 to 500 employees
Company - Private
£10
hourly
A Call Center Representative in the Liverpool Area area reported making £10 per hour
Job Highlights
5-7 years experience
Liverpool Area area
Full-time
 
10000+ employees
Subsidiary or Business Segment
£18,695
per year
A Contact Center Representative in the Gloucester Area area reported making £18,695 per year
Job Highlights
1-2 years experience
Gloucester Area area
Full-time
 
10000+ employees
Company - Public
£16,382
per year
A Call Center Agent in the Manchester Area area reported making £16,382 per year
Job Highlights
1-2 years experience
Manchester Area area
Full-time
 
501 to 1000 employees
Non-profit Organisation
£32,000
per year
A First Call Operative in the London Area area reported making £32,000 per year
Job Highlights
10+ years experience
London Area area
Full-time
 
5001 to 10000 employees
Company - Private
£17,388
per year
A Call Center Agent in the Belfast Area area reported making £17,388 per year
Additional Pay
£600 cash bonus
£1 stock bonus
£1 profit sharing
£1 commissions
£1 tips/gratuities
Job Highlights
Belfast Area area
Full-time
10000+ employees
Company - Public
 
Don't Miss Out On a Job You Love
Upload a CV to easily apply to jobs from anywhere. It's simple to set up.