How much does a Customer Experience Manager make?

Updated 20 Jun 2021
£30,216 /yr
Average Base Pay

433 salaries

£17K

Low

£30K

Average

£54K

High

No additional cash compensation has been reported for this role

The national average salary for a Customer Experience Manager is £30,216 in United Kingdom. Filter by location to see Customer Experience Manager salaries in your area. Salary estimates are based on 433 salaries submitted anonymously to Glassdoor by Customer Experience Manager employees.

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Related Job Titles

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£31,207

per year

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£26,763

per year

Director of Customer Experience

£72,512

per year

Store Manager

£28,632

per year

Salaries in United Kingdom of Great Britain and Northern Ireland

Location

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Company

Average Base Salary in (GBP)

Range

William Hill
3.2

William Hill

Customer Experience Manager

£18,450

 /yr
Range: £12K - £46K
181 salaries
See 150 salaries from all locations

£12K

£46K

£11,641 - £45,953 Range

Provident
3.1

Provident

Customer Experience Manager

£27,521

 /yr
Range: £23K - £31K

£23K

£31K

£23,487 - £31,351 Range

J Sainsbury
3.7

J Sainsbury

Customer Experience Manager

£27,278

 /yr
Range: £19K - £31K

£19K

£31K

£19,142 - £31,232 Range

Tesco
3.8

Tesco

Customer Experience Manager

£40,864

 /yr
Range: £35K - £53K

£35K

£53K

£34,740 - £52,656 Range

Barclays
4

Barclays

Customer Experience Manager

£41,329

 /yr
Range: £27K - £67K

£27K

£67K

£26,585 - £66,998 Range

Sainsbury’s

Customer Experience Manager

£26,229

 /yr
Range: £18K - £31K

£18K

£31K

£18,000 - £30,777 Range

Provident Financial
2.8

Provident Financial

Customer Experience Manager

£28,844

 /yr
Range: £21K - £48K

£21K

£48K

£21,000 - £48,306 Range

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British Airways
3.3

British Airways

Customer Experience Manager

£45,953

 /yr
Range: £23K - £62K

£23K

£62K

£22,791 - £61,554 Range

Lloyds Banking Group
3.9

Lloyds Banking Group

Customer Experience Manager

£53,679

 /yr
Range: £35K - £68K

£35K

£68K

£34,784 - £67,810 Range

Vodafone
4

Vodafone

Customer Experience Manager

£39,172

 /yr
Range: £21K - £61K

£21K

£61K

£21,366 - £60,502 Range

Homebase Limited
3.1

Homebase Limited

Customer Experience Manager

£35,589

 /yr
Range: £29K - £48K

£29K

£48K

£29,413 - £48,306 Range

British Gas
2.7

British Gas

Customer Experience Manager

£37,265

 /yr
Range: £34K - £52K

£34K

£52K

£34,000 - £52,080 Range

BT
3.7

BT

Customer Experience Manager

£52,857

 /yr
Range: £42K - £72K

£42K

£72K

£42,439 - £72,012 Range

Ralph Lauren
3.9

Ralph Lauren

Customer Experience Manager

£22,384

 /yr
Range: £18K - £23K

£18K

£23K

£18,034 - £22,844 Range

Her Majesty's Revenue & Customs
3.8

Her Majesty's Revenue & Customs

Customer Experience Manager

£44,091

 /yr
Range: £34K - £44K

£34K

£44K

£34,028 - £44,091 Range

John Lewis & Partners
4.1

John Lewis & Partners

Customer Experience Manager

£62,663

 /yr
Range: £46K - £70K

£46K

£70K

£45,953 - £69,983 Range

Atos
3.5

Atos

Customer Experience Manager

£35,201

 /yr
Range: £30K - £43K

£30K

£43K

£30,000 - £42,569 Range

Epos Now
4.3

Epos Now

Customer Experience Manager
About 

£18K -£32K

£18K

£32K

£18,076 - £32,191 Range

Baltic Apprenticeships
4.2

Baltic Apprenticeships

Customer Experience Manager
About 

£40K -£48K

£40K

£48K

£39,761 - £47,898 Range

Bupa
3.7

Bupa

Customer Experience Manager
About 

£44K -£83K

£44K

£83K

£43,913 - £82,716 Range

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Recent Salary Reports

Below are the most recent customer experience manager salary reports. Employer name has been removed to protect anonymity.

£30,000
per year
A Client Service Manager in the London Area area reported making £30,000 per year
Job Highlights
10+ years experience
London Area area
Full-time
 
51 to 200 employees
Company - Private
£27,000
per year
A Customer Experience Manager in the Leeds Area area reported making £27,000 per year
Job Highlights
5-7 years experience
Leeds Area area
Full-time
 
10000+ employees
Company - Private
£30,000
per year
A Customer Operations Manager in the Birmingham Area area reported making £30,000 per year
Job Highlights
3-4 years experience
Birmingham Area area
Full-time
 
501 to 1000 employees
Company - Private
£22,000
per year
A Customer Relations Manager in the Sheffield Area area reported making £22,000 per year
Additional Pay
£1k cash bonus
Job Highlights
1-2 years experience
Sheffield Area area
Full-time
 
10000+ employees
Company - Public
£18,500
per year
A Customer Experience Manager in the Leeds Area area reported making £18,500 per year
Job Highlights
1-2 years experience
Leeds Area area
Full-time
 
10000+ employees
Company - Public
£32,000
per year
A Client Services Manager in the Birmingham Area area reported making £32,000 per year
Job Highlights
1-2 years experience
Birmingham Area area
Full-time
 
1001 to 5000 employees
Non-profit Organisation
£28,000
per year
A Complaints Manager in the Sunderland Area area reported making £28,000 per year
Job Highlights
10+ years experience
Sunderland Area area
Full-time
 
10000+ employees
Government
£28,000
per year
A Client Services Manager in the Milton Keynes Area area reported making £28,000 per year
Additional Pay
£1k cash bonus
Job Highlights
3-4 years experience
Milton Keynes Area area
Full-time
 
1001 to 5000 employees
Company - Private
£26,249
per year
A Complaints Manager in the Newport Area area reported making £26,249 per year
Job Highlights
10+ years experience
Newport Area area
Full-time
 
10000+ employees
Company - Private
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