Customer Service Manager Salaries in United Kingdom

Updated 29 Nov 2023
Base Pay Range
£28K - £46K/yr
Average Base Pay

2,195 salaries

£29K

Low

£39K

Average

£55K

High

Additional Cash Compensation
Average£3,827Range£1,607 - £9,117
The average salary for Customer Service Manager is £39,419 per year in the United Kingdom. The average additional cash compensation for a Customer Service Manager in the United Kingdom is £3,827, with a range from £1,607 - £9,117. Salaries estimates are based on 2195 salaries submitted anonymously to Glassdoor by Customer Service Manager employees in United Kingdom.

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What is the salary trajectory for a Customer Service Manager?

in United Kingdom

£39,419 /yr
Customer Service Manager
£61,024 /yr
Senior Customer Service Manager
£35,332 /yr
Team Lead Customer Service Manager
See Full Career Path

Download as data table

What is the salary trajectory for a Customer Service Manager?

Job TitleSalary
Customer Service Manager£39,419 /yr
Senior Customer Service Manager£61,024 /yr
Team Lead Customer Service Manager£35,332 /yr
What is the salary trajectory for a Customer Service Manager?

in United Kingdom

£39,419 /yr
Customer Service Manager
£61,024 /yr
Senior Customer Service Manager
£35,332 /yr
Team Lead Customer Service Manager
See Full Career Path

Download as data table

What is the salary trajectory for a Customer Service Manager?

Job TitleSalary
Customer Service Manager£39,419 /yr
Senior Customer Service Manager£61,024 /yr
Team Lead Customer Service Manager£35,332 /yr

Salaries in United Kingdom

Location

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Company

Average Base Salary in (GBP)

Range

Entain
3.5

Entain

Customer Service Manager - Hourly

£11

 /hr
Range: £7 - £26
79 salaries
See 139 salaries from all locations

£7

£26

£7 - £26 Range

B&M Retail
3.6

B&M Retail

Customer Service Manager

£22,138

 /yr
Range: £16K - £25K
70 salaries
See 72 salaries from all locations

£16K

£25K

£16,167 - £24,920 Range

British Airways
3.4

British Airways

Customer Service Manager

£41,603

 /yr
Range: £26K - £60K
67 salaries
See 76 salaries from all locations

£26K

£60K

£25,888 - £59,651 Range

Entain
3.5

Entain

Customer Service Manager - Hourly

£10

 /hr
Range: £5 - £12
54 salaries
See 139 salaries from all locations

£5

£12

£5 - £12 Range

Ladbrokes
3.3

Ladbrokes

Customer Service Manager - Hourly

£11

 /hr
Range: £7 - £26
49 salaries
See 85 salaries from all locations

£7

£26

£7 - £26 Range

Santander
3.8

Santander

Customer Service Manager

£32,094

 /yr
Range: £27K - £57K
43 salaries
See 44 salaries from all locations

£27K

£57K

£26,965 - £57,091 Range

Tesco
3.7

Tesco

Customer Service Manager

£23,536

 /yr
Range: £20K - £55K
42 salaries
See 72 salaries from all locations

£20K

£55K

£20,266 - £55,156 Range

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Morrisons
3.2

Morrisons

Customer Service Manager

£33,282

 /yr
Range: £26K - £45K
39 salaries
See 44 salaries from all locations

£26K

£45K

£26,002 - £45,242 Range

Ladbrokes
3.3

Ladbrokes

Customer Service Manager - Hourly

£11

 /hr
Range: £8 - £11
33 salaries
See 85 salaries from all locations

£8

£11

£8 - £11 Range

Ladbrokes Coral
3.1

Ladbrokes Coral

Customer Service Manager - Hourly

£11

 /hr
Range: £7 - £13
33 salaries
See 61 salaries from all locations

£7

£13

£7 - £13 Range

Swinton Insurance
2.9

Swinton Insurance

Customer Service Manager

£45,687

 /yr
Range: £34K - £54K
28 salaries
See 30 salaries from all locations

£34K

£54K

£34,185 - £54,134 Range

Ladbrokes Coral
3.1

Ladbrokes Coral

Customer Service Manager - Hourly

£10

 /hr
Range: £5 - £11
26 salaries
See 61 salaries from all locations

£5

£11

£5 - £11 Range

Argos
3.7

Argos

Customer Service Manager

£24,514

 /yr
Range: £20K - £32K
25 salaries
See 29 salaries from all locations

£20K

£32K

£20,434 - £32,042 Range

Sainsbury’s
3.7

Sainsbury’s

Customer Service Manager

£31,709

 /yr
Range: £26K - £42K
23 salaries
See 24 salaries from all locations

£26K

£42K

£25,870 - £41,674 Range

William Hill
3.1

William Hill

Customer Service Manager

£22,966

 /yr
Range: £19K - £30K
22 salaries
See 26 salaries from all locations

£19K

£30K

£19,389 - £30,074 Range

Tesco
3.7

Tesco

Customer Service Manager - Hourly

£11

 /hr
Range: £6 - £12
17 salaries
See 72 salaries from all locations

£6

£12

£6 - £12 Range

Transport for London
3.8

Transport for London

Customer Service Manager

£58,315

 /yr
Range: £38K - £75K
13 salaries
See 13 salaries from all locations

£38K

£75K

£38,177 - £75,063 Range

Natwest
3.6

Natwest

Customer Service Manager

£29,529

 /yr
Range: £18K - £54K
10 salaries
See 12 salaries from all locations

£18K

£54K

£18,385 - £54,134 Range

Capita
3.1

Capita

Customer Service Manager

£36,679

 /yr
Range: £19K - £95K
10 salaries
See 11 salaries from all locations

£19K

£95K

£18,874 - £94,705 Range

British Gas
3.2

British Gas

Customer Service Manager

£55,156

 /yr
Range: £27K - £66K
9 salaries
See 9 salaries from all locations

£27K

£66K

£27,067 - £66,164 Range

Download as data table

Customer Service Manager Salaries

Job TitleSalary
Customer Service Manager salaries - 79 salaries reported£11/hr
Customer Service Manager salaries - 70 salaries reported£22,138/yr
Customer Service Manager salaries - 67 salaries reported£41,603/yr
Customer Service Manager salaries - 54 salaries reported£10/hr
Customer Service Manager salaries - 49 salaries reported£11/hr
Customer Service Manager salaries - 43 salaries reported£32,094/yr
Customer Service Manager salaries - 42 salaries reported£23,536/yr
Customer Service Manager salaries - 39 salaries reported£33,282/yr
Customer Service Manager salaries - 33 salaries reported£11/hr
Customer Service Manager salaries - 33 salaries reported£11/hr
Customer Service Manager salaries - 28 salaries reported£45,687/yr
Customer Service Manager salaries - 26 salaries reported£10/hr
Customer Service Manager salaries - 25 salaries reported£24,514/yr
Customer Service Manager salaries - 23 salaries reported£31,709/yr
Customer Service Manager salaries - 22 salaries reported£22,966/yr
Customer Service Manager salaries - 17 salaries reported£11/hr
Customer Service Manager salaries - 13 salaries reported£58,315/yr
Customer Service Manager salaries - 10 salaries reported£29,529/yr
Customer Service Manager salaries - 10 salaries reported£36,679/yr
Customer Service Manager salaries - 9 salaries reported£55,156/yr
Viewing 1 - 10 of 83,993

Frequently asked questions about a Customer Service Manager salaries

The average salary for a Customer Service Manager is £39,419 per year in United Kingdom. Salaries estimates are based on 2195 salaries submitted anonymously to Glassdoor by a Customer Service Manager employees in United Kingdom.

The highest salary for a Customer Service Manager in United Kingdom is £54,646 per year.

The lowest salary for a Customer Service Manager in United Kingdom is £29,430 per year.

Is it your goal to earn a higher salary as a customer service manager? You’ll be at an advantage with a bachelor's degree in business administration, management and operations, or customer service management. In-depth knowledge of the operational side of a business as well as sales and marketing will put you at an advantage and stand out on your CV. Enhance your profile by gaining experience in your chosen industry, and use your personality to your advantage, as this will take you a long way in a role as a customer service manager. A positive reputation will have an impact on your salary, so focus on motivating and building a strong, results-orientated team that you can trust to keep your company’s customers satisfied.

Research is an excellent first step towards achieving a higher salary from your customer service manager role. Determine your market value by exploring the salaries of others in your area and industry, factoring in education and experience level. If you bring more to the role than the standard customer service manager salary suggests, then you can reasonably request higher pay ranging anywhere from 10% to 20% extra. Consult your professional network to get quality references, especially ones that back up your job-specific skills. If your positive attitude is what's driving business, you have more bargaining power. Always factor in benefits to get the most out of the negotiation process.

About 67.50% of Customer Service Manager professionals feel satisfied with their salary, according to anonymous Glassdoor ratings. An additional £3,827 in potential pay per year, among other factors, can qualify the annual pay of a Customer Service Manager in United Kingdom as a good salary.

Customer Service Manager professionals in United Kingdom have a wide total pay range, between £23,048 and £76,747 depending on experience, with an estimated total pay of £39,441 following the average career path of a Customer Service Manager.

Salaries

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customer service manager