How much does a Customer Service Officer make?

Updated 17 Jan 2022
£21,925 /yr
Average Base Pay

224 salaries

£15K

Low

£22K

Average

£33K

High

No additional cash compensation has been reported for this role

How much does a Customer Service Officer make? The national average salary for a Customer Service Officer is £21,925 in United Kingdom. Filter by location to see Customer Service Officer salaries in your area. Salary estimates are based on 224 salaries submitted anonymously to Glassdoor by Customer Service Officer employees.

Salaries in United Kingdom

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Average Base Salary in (GBP)

Range

HSBC
3.8

HSBC

Customer Service Officer

£20,756

 /yr
Range: £15K - £25K
39 salaries
See 48 salaries from all locations

£15K

£25K

£15,398 - £25,304 Range

NatWest Group
3.9

NatWest Group

Customer Service Officer

£20,334

 /yr
Range: £15K - £28K

£15K

£28K

£15,221 - £27,834 Range

The Co-operative Bank
3.8

The Co-operative Bank

Customer Service Officer

£18,597

 /yr
Range: £15K - £25K

£15K

£25K

£15,230 - £25,142 Range

Natwest
3.6

Natwest

Customer Service Officer

£20,541

 /yr
Range: £15K - £48K

£15K

£48K

£15,221 - £47,741 Range

Sanctuary
3.4

Sanctuary

Customer Service Officer

£25,291

 /yr
Range: £25K - £296K

£25K

£296K

£24,977 - £295,755 Range

NatWest Group
3.9

NatWest Group

Customer Service Officer

£17,759

 /yr
Range: £4K - £23K

£4K

£23K

£4,164 - £22,889 Range

Communities & Local Government
3.8

Communities & Local Government

Customer Service Officer

£26,351

 /yr
Range: £23K - £31K

£23K

£31K

£22,706 - £30,513 Range

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Southwark Council
3.6

Southwark Council

Customer Service Officer

£27,720

 /yr
Range: £25K - £48K

£25K

£48K

£25,447 - £48,139 Range

Ulster Bank
3.4

Ulster Bank

Customer Service Officer

£17,652

 /yr
Range: £14K - £21K

£14K

£21K

£14,279 - £21,000 Range

Virgin Money
3.1

Virgin Money

Customer Service Officer

£17,126

 /yr
Range: £15K - £19K

£15K

£19K

£15,356 - £19,448 Range

Natwest
3.6

Natwest

Customer Service Officer

£17,616

 /yr
Range: £10K - £20K

£10K

£20K

£10,409 - £20,218 Range

The Co-operative Bank
3.8

The Co-operative Bank

Customer Service Officer

£15,648

 /yr
Range: £11K - £21K

£11K

£21K

£11,190 - £20,583 Range

Enfield Council
3.4

Enfield Council

Customer Service Officer

£22,466

 /yr
Range: £17K - £23K

£17K

£23K

£17,165 - £22,782 Range

Midland Heart
4.1

Midland Heart

Customer Service Officer

£22,724

 /yr
Range: £23K - £24K

£23K

£24K

£22,645 - £23,517 Range

Her Majesty's Revenue & Customs
3.8

Her Majesty's Revenue & Customs

Customer Service Officer

£29,495

 /yr
Range: £21K - £29K

£21K

£29K

£21,394 - £29,495 Range

Lloyds Banking Group
3.9

Lloyds Banking Group

Customer Service Officer

£21,395

 /yr
Range: £21K - £21K

£21K

£21K

£21,143 - £21,395 Range

Virgin Money
3.1

Virgin Money

Customer Service Officer - Hourly

£11

 /hr
Range: £9 - £11

£9

£11

£9 - £11 Range

The Survey Association
4.7

The Survey Association

Customer Service Officer

£28,537

 /yr
Range: £26K - £29K

£26K

£29K

£25,819 - £28,537 Range

Catalyst Housing Limited
3.5

Catalyst Housing Limited

Customer Service Officer

£32,600

 /yr
Range: £26K - £34K

£26K

£34K

£26,285 - £34,422 Range

Morgan Hunt
3.6

Morgan Hunt

Customer Service Officer

£19,817

 /yr
Range: £20K - £24K

£20K

£24K

£19,817 - £24,337 Range

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Viewing 1 - 10 of 421

Frequently asked questions about a Customer Service Officer salaries

The national average salary for a Customer Service Officer is £21,925 per year in United Kingdom. Filter by location to see a Customer Service Officer salaries in your area. Salaries estimates are based on 224 salaries submitted anonymously to Glassdoor by a Customer Service Officer employees.

The highest salary for a Customer Service Officer in United Kingdom is £32,843 per year.

The lowest salary for a Customer Service Officer in United Kingdom is £14,637 per year.

Recent Salary Reports

Below are the most recent customer service officer salary reports. Employer name has been removed to protect anonymity.

£29,500
per year
A Digital Services Analyst in the London Area area reported making £29,500 per year
Job Highlights
London Area area
Full-time
 
51 to 200 employees
Hospital
£9
hourly
A Customer Service Officer in the Belfast Area area reported making £9 per hour
Job Highlights
3-4 years experience
Belfast Area area
Contract
 
1001 to 5000 employees
Company - Public
£25,000
per year
A Client Support Analyst in the Slough Area area reported making £25,000 per year
Job Highlights
3-4 years experience
Slough Area area
Full-time
 
201 to 500 employees
Company - Private
£18,000
per year
A Client Solutions Representative in the London Area area reported making £18,000 per year
Job Highlights
London Area area
Full-time
 
51 to 200 employees
Company - Private
£36,000
per year
A Client Service Representative in the London Area area reported making £36,000 per year
Job Highlights
5-7 years experience
London Area area
Full-time
 
1001 to 5000 employees
Company - Public
£15,624
per year
A Client Service Representative in the London Area area reported making £15,624 per year
Job Highlights
3-4 years experience
London Area area
Full-time
 
1001 to 5000 employees
Company - Private
£33,000
per year
A Customer Service Officer in the London Area area reported making £33,000 per year
Job Highlights
5-7 years experience
London Area area
Full-time
 
10000+ employees
Company - Public
£19,000
per year
A Client Service Representative in the Brighton Area area reported making £19,000 per year
Job Highlights
1-2 years experience
Brighton Area area
Full-time
 
51 to 200 employees
Company - Private
£28,000
per year
A Client Services in the Bristol Area area reported making £28,000 per year
Job Highlights
3-4 years experience
Bristol Area area
Full-time
 
1 to 50 employees
Company - Private
£12
hourly
A Customer Services Officer in the Manchester Area area reported making £12 per hour
Job Highlights
3-4 years experience
Manchester Area area
Part-time
 
5001 to 10000 employees
Government
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