How much does a Customer Service Representative make?

Updated 26 Sep 2021
£20,209 /yr
Average Base Pay

10,380 salaries

£16K

Low

£20K

Average

£26K

High

No additional cash compensation has been reported for this role

The national average salary for Customer Service Representative is £20,209 per year in United Kingdom. Filter by location to see Customer Service Representative salaries in your area. Salaries estimates are based on 10380 salaries submitted anonymously to Glassdoor by Customer Service Representative employees.

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£22,435

per year

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£20,291

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£20,678

per year

Financial Services Representative

£28,671

per year

Salaries in United Kingdom

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (GBP)

Range

Argos
3.7

Argos

Customer Service Representative - Hourly

£9

 /hr
Range: £7 - £12
372 salaries
See 418 salaries from all locations

£7

£12

£7 - £12 Range

Metro Bank
5

Metro Bank

Customer Service Representative

£21,063

 /yr
Range: £16K - £41K

£16K

£41K

£16,428 - £41,050 Range

Teleperformance
3.7

Teleperformance

Customer Service Representative

£17,391

 /yr
Range: £12K - £24K

£12K

£24K

£12,231 - £24,217 Range

Lloyds Banking Group
3.9

Lloyds Banking Group

Customer Service Representative

£18,742

 /yr
Range: £16K - £26K

£16K

£26K

£15,833 - £26,175 Range

Sitel Group
3.7

Sitel Group

Customer Service Representative - Hourly

£10

 /hr
Range: £7 - £13

£7

£13

£7 - £13 Range

Concentrix
3.8

Concentrix

Customer Service Representative

£18,003

 /yr
Range: £14K - £26K

£14K

£26K

£14,065 - £26,370 Range

Capita
5

Capita

Customer Service Representative

£18,366

 /yr
Range: £14K - £26K

£14K

£26K

£13,530 - £26,298 Range

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Tesco
3.8

Tesco

Customer Service Representative - Hourly

£9

 /hr
Range: £3 - £13

£3

£13

£3 - £13 Range

Adecco
3.6

Adecco

Customer Service Representative - Hourly

£10

 /hr
Range: £8 - £14

£8

£14

£8 - £14 Range

Booking.com
3.8

Booking.com

Customer Service Representative

£20,408

 /yr
Range: £18K - £31K

£18K

£31K

£17,510 - £30,604 Range

Tesco
3.8

Tesco

Customer Service Representative

£19,034

 /yr
Range: £12K - £27K

£12K

£27K

£11,653 - £26,908 Range

Tesco Bank
3.6

Tesco Bank

Customer Service Representative

£18,873

 /yr
Range: £15K - £25K

£15K

£25K

£14,576 - £25,090 Range

The Midcounties Co-operative
3.7

The Midcounties Co-operative

Customer Service Representative - Hourly

£9

 /hr
Range: £9 - £9

£9

£9

£9 - £9 Range

NatWest Group
3.9

NatWest Group

Customer Service Representative

£20,440

 /yr
Range: £16K - £26K

£16K

£26K

£15,779 - £25,504 Range

Wilko
3.3

Wilko

Customer Service Representative - Hourly

£9

 /hr
Range: £8 - £26

£8

£26

£8 - £26 Range

HSBC Holdings
3.7

HSBC Holdings

Customer Service Representative

£19,235

 /yr
Range: £15K - £28K

£15K

£28K

£14,690 - £28,000 Range

LV=
3.4

LV=

Customer Service Representative

£18,976

 /yr
Range: £15K - £32K

£15K

£32K

£15,472 - £31,829 Range

J Sainsbury
3.6

J Sainsbury

Customer Service Representative - Hourly

£9

 /hr
Range: £3 - £10

£3

£10

£3 - £10 Range

first direct
3

first direct

Customer Service Representative

£19,417

 /yr
Range: £17K - £26K

£17K

£26K

£17,479 - £26,181 Range

Diligenta
2.2

Diligenta

Customer Service Representative

£19,356

 /yr
Range: £17K - £24K

£17K

£24K

£16,788 - £24,372 Range

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Frequently asked questions about a Customer Service Representative salaries

The national average salary for a Customer Service Representative is £20,209 per year in United Kingdom. Filter by location to see a Customer Service Representative salaries in your area. Salaries estimates are based on 10380 salaries submitted anonymously to Glassdoor by a Customer Service Representative employees.

The highest salary for a Customer Service Representative in United Kingdom is £26,085 per year.

The lowest salary for a Customer Service Representative in United Kingdom is £15,657 per year.

Recent Salary Reports

Below are the most recent customer service representative salary reports. Employer name has been removed to protect anonymity.

£28,000
per year
A Customer Service Advisor in the Milton Keynes Area area reported making £28,000 per year
Additional Pay
£6k cash bonus
Job Highlights
10+ years experience
Milton Keynes Area area
Full-time
 
10000+ employees
Company - Public
£8
hourly
A Customer Care in the Brighton Area area reported making £8 per hour
Job Highlights
1-2 years experience
Brighton Area area
Part-time
 
10000+ employees
Company - Public
£20,148
per year
A Customer Service Representative in the Manchester Area area reported making £20,148 per year
Job Highlights
1-2 years experience
Manchester Area area
Full-time
 
1001 to 5000 employees
Company - Private
£17,784
monthly
A Customer Care Advisor in the Sheffield Area area reported making £17,784 per month
Job Highlights
3-4 years experience
Sheffield Area area
Part-time
 
10000+ employees
Company - Public
£18,000
per year
A Customer Service Representative in the Newcastle upon Tyne Area area reported making £18,000 per year
Job Highlights
10+ years experience
Newcastle upon Tyne Area area
Full-time
 
501 to 1000 employees
Company - Public
£18,000
per year
A Customer Service Representative in the Birmingham Area area reported making £18,000 per year
Job Highlights
3-4 years experience
Birmingham Area area
Full-time
 
51 to 200 employees
Company - Private
£19,011
per year
A Customer Service Representative in the Cardiff Area area reported making £19,011 per year
Job Highlights
5-7 years experience
Cardiff Area area
Full-time
 
51 to 200 employees
Company - Private
£20,000
per year
A Customer Service Advisor in the Bolton Area area reported making £20,000 per year
Job Highlights
1-2 years experience
Bolton Area area
Full-time
 
5001 to 10000 employees
Company - Private
£24,000
per year
A Customer Service in the London Area area reported making £24,000 per year
Job Highlights
3-4 years experience
London Area area
Full-time
 
10000+ employees
Government