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  • Feefo 3 Effective Strategies Dealing With Negative Feedback By Dynamic Business http://glassdoor.com/slink.htm?key=vIGtV

    3 Effective strategies for dealing with negative online feedback | Dynamic Business - Small Business Advice - Forums | Dynamic Business Australia

    When you're running a business, no matter how hard you try, you're not going to be able to please everyone. Unfortunately these days, disgruntled customers are

  • 3 Reasons a Bad Review is Actually Good by TeamSupport​ http://glassdoor.com/slink.htm?key=vI1nJ Via Business 2 Community​

    3 Reasons a Bad Review is Actually Good

    No matter how large or small your company is, you need to make a point to sort through customer feedback. Feedback in the form of reviews is probably one of the best ways to learn about what your com...

  • Can you TRUST flattering write-ups? With Feefo you CAN! http://glassdoor.com/slink.htm?key=vIpyG Via This is Money ‪#‎FightingFakeReviews‬

    Unmasked: Secrets of the online review sites

    The Mail on Sunday looks at how online shoppers are being manipulated. The Sykeses paid £430 to advertise their holiday cottage.

  • 7 Ways Online Reviews Transform the Path to Purchase http://glassdoor.com/slink.htm?key=vIpX6 via http://glassdoor.com/slink.htm?key=vIpXW

    7 Surprising Ways Online Reviews Have Transformed the Path to Purchase

    After researching the consumer purchasing behavior of over 500 women, here are the results of how online reviews have changed ecommerce.

  • Online Reviews Replace Traditional 4Ps In Influence http://glassdoor.com/slink.htm?key=vI8ZW

    Offers and online reviews replace traditional 4Ps in influence " ClickZ UK

    Online purchasing decisions are now most influenced by price (32%), product quality (17%), online reviews (15%) and offers (10%), according to an online YouGov poll of over 2,000 UK consumers commissioned by Adobe.

  • Customer Feedback – The Good and The Bad http://glassdoor.com/slink.htm?key=vI8rj by IOU Financial Via Business 2 Community

    Customer Feedback - The Good and The Bad

    As a business owner, one thing you can always be sure of is that you will receive customer feedback. And while getting accolades from customers feels great, it is also important to recognize that fee...

  • 5 Easy Steps To Improve Your Online Reputation: Read Your Reviews! By Grammar Chic, Inc.​ Via Business 2 Community​ http://glassdoor.com/slink.htm?key=vI8Tl

    5 Easy Steps To Improve Your Online Reputation

    A reputation takes years to build, but only seconds to tear down-or at least, that's the conventional wisdom. And it's true enough. At the same time, though, there are some simple online reputa...

  • Our CEO, Andrew Mabbutt, speaks to Marketing Week​ about Facebook’s #dislikebutton. What will it mean for your brand?

    http://glassdoor.com/slink.htm?key=vI8g7

    Why Facebook's 'dislike' button will be both a challenge and opportunity for brands

    Facebook's chief executive Mark Zuckerberg has confirmed that the social media giant will finally bring a 'dislike' button to the platform after years of requests from users, with marketers and agencies sharing a mix of concern and intrigue over the move.

  • Why Online Reviews Matter by Rieva Lesonsky via SCORE Inland Empire
    ‪#‎customerreviews‬ http://glassdoor.com/slink.htm?key=vI8cV

    Why Online Reviews Matter

    Do you pay attention to online reviews of your small business? I hope so, because your customers certainly are.

  • Ahead of his talk at Ecommerce Expo & Awards​, our very own Matt Eames tells us "Why I am Pea’d off with Fake Reviews". If you're attending the event on 30th September, come see us on stand #221. http://glassdoor.com/slink.htm?key=vI8eR

    Reviewing Online Reviews: Why I am Pea'd off with Fake Reviews

    But rather than expressing an opinion, here is a review - from deep within the epicentre of the most trusted online reviews engine: The threat of fake reviews is very real. By the end of 2014, 10 - 15% of all online customer reviews were fake, according to a Gartner report.

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