The 1st December marks World AIDS Day and this year’s was particularly poignant -it’s 30 years since the first World AIDS Day and while a great deal has been achieved, there are still 101,000 people living with HIV in the UK, and over 36 million people living with the virus globally. To mark World Aids Day 2018, Out at Tesco held an event for colleagues with Stonewall and Terrence Higgins Trust to raise awareness of the virus. Patrick Mason, Legal Counsel and Member of Out at Tesco reflects on the event.
“Enabled at Tesco is the newest of our colleague networks and when I first heard about it, I knew I wanted to get involved. To me, it felt like something really unique, offering a fantastic opportunity to be part of, and further encourage open and honest conversations about disability and mental health. Everyone who is involved, from Joe the Network Chair to the members, like myself, are so passionate, determined and driven, and that collective energy is really empowering. I strongly believe that my autism doesn’t define me, instead, I am the sum of my experiences. My journey with Tesco Bank is only just starting, but already, I feel I’ve been supported to achieve so much. I can’t wait to see where my career can go within Tesco Bank, and look forward to Enabled at Tesco continuing to grow and develop, making a real impact for our colleagues and customers along the way.” Read our latest blog from Jay Gordon-Rolfe, who reflects on his journey within Tesco Bank and why he wanted to get involved with our Enabled at Tesco network.
“At Tesco Bank we’re focussed on providing Tesco customers with the same great service they have come to expect when they visit one of our stores. However, sometimes things do go wrong and when this happens we want to put things right as quickly as possible. How we respond to a complaint can be one of the most important interactions we ever have with a customer, so designing a complaints service that gives customers the best possible experience has been something we have been spending a lot of time on.” Read our latest blog from Amjid Rasool, Head of Service Design, as he talks through how we have re-designed our complaints service using insights from our customers and colleagues.
Last week, members of Tesco and Tesco Bank’s Armed Forces Network came together to mark the re-signing of the Armed Forces Covenant. Read our latest blog from Stewart Walker who shares his reflections on this event and what being involved in the Armed Forces Network means to him.
It’s one small step for man….one giant leap for Tesco Bank. Introducing Project Mercury.
We Deedit – collaboration between University of Edinburgh and Tesco Bank aims to tackle social issues.