At Holiday Inn London- Camden Lock we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Reception Team Member has become available at Holiday Inn London - Camden Lock. Reporting into Front Office Manager, you will be responsible for

• Welcoming Guests, perform check in/ check out, demonstrate a ‘Service' attitude and take ownership of guest's request at all times.
• Maintain cashier float, handle the correct billing of guest expenses.
• Attends to guest's complaints and resolve it as per company standards. Assist with training new front office team members.

The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Holiday Inn London- Camden Lock, a stylish gem in the heart of vibrant Camden Town, right along Regent's Canal and a few minutes walking distance from Camden underground. Whether travelling on business or leisure, our 130 bedrooms are designed to give plenty of room to work and relax. We proudly are the second Open Lobby to be developed by Holiday Inn in Europe. Our Glasshouse, Camden suites and Mezzanine suites are ideal for meetings and private events. Above all, you will be part of a fun loving, passionate team delivering memorable and exceptional service to all our guests.

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

• Discounted hotel room rates for you AND your friends and family that will make you really popular!
• Incentive programmes

If you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Job Type: Full-time

Salary: £20,848.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Referral programme

Schedule:

• 8 hour shift

Ability to commute/relocate:

• London, NW1 7BY: reliably commute or plan to relocate before starting work (required)

Reference ID: HOL-CAM-REC