Mercer is seeking candidates for the following position based remotely, anywhere in the United States.

Benefits Counselor

What can you expect?

• You will be part of a company where we take care of customers during those moments when they need us the most.
• You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees and will work for a company equally invested in the development of our own people.
• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace.
• As a core component of our workplace culture, we are fully committed to volunteering and caring for our communities.
• You will have the tools, training and support you need to be successful in your role. Experienced leaders and co-workers who are the best in the business will surround you.

What is in it for you?

• You will receive a competitive salary and comprehensive benefits starting on day one, such as health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, and more!
• You will work in an exciting environment with a reputable company and receive paid training.
• You will grow and be challenged daily. And did we mention, we have amazing customers you will meet? We love to have fun at work! Do you?

We will count on you to:

• Be passionate and caring for our customers
• Learn and embrace our customer first vision!
• Have strong people skills, including empathy and listening.
• Use the tools and resources available to help educate customers about their benefits offerings
• Own the participants issue to resolution. Fearless problem solving is a must!

What you need to have:

• HS diploma or equivalent
• At least one year of proven customer service or sales experience
• 6 months of experience using MS Office Suite (Word, PowerPoint, Excel)
• Life and Health License is mandatory

What makes you stand out:

• Bachelors degree
• Bilingual (Fluent in Spanish and English, both written and verbal)

At Mercer, we believe in building brighter futures.

Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. We do this by meeting the needs of today and tomorrow. By understanding the data and applying it with a human touch. And by turning ideas into action to spark positive change.

For more than 70 years, weve been providing trusted advice and solutions to build healthier and more sustainable futures for our clients, colleagues and communities.

Welcome to a world where economics and empathy make a difference in peoples lives.

Welcome to brighter.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity.

Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.