Concierge - Concierge Aspire Lifestyles Employee Review

One of the biggest advantages of this role is the flexibility and fully remote work environment. Being able to work safely from home, especially during difficult weather conditions, provides a level of comfort and work-life balance that is truly appreciated. The company also offers comprehensive training that sets employees up for success from the start. Leadership is supportive, professional, and genuinely invested in employee growth and development. In addition, the team culture is outstanding. Everyone works together collaboratively, and there is a strong sense of teamwork and mutual support across departments. It’s refreshing to be part of an environment where people are willing to help one another and contribute to a positive workplace experience.

Like any position, there are challenges that come with working in the travel industry. During peak travel seasons, workloads can become very demanding with high call and email volumes. Clients may also become understandably frustrated during delays, cancellations, or travel emergencies that are often outside of an employee’s control. Additionally, the industry can be unpredictable due to weather events, global situations, airline disruptions, and changing travel policies, which can create a fast-paced and sometimes stressful environment.

Flexibility with working from home.

Training is horrible, they give you a document after their “lower than average” training and expect you to hit the ground running. It all starts at the top with poor leadership and a horribly toxic work culture. People that have been there a while are not nice and they do not believe in work life balance. I would rather work at a fast food chain than work at Aspire.