Baker College interview question

What was my work experience? What was the customer service background?

Interview Answers

Anonymous

19 Sept 2019

I used several personal experiences I have had that applied my customer service skills

Anonymous

22 Sept 2019

I worked for baker college in admissions many years ago. I truly wish you good luck and very much hope they’ve changed there ways! I was at the the Clinton Township location and it was the worst place I’ve ever worked. I know the director than has now been fired; however, if they’ve not done anything from the top down (flint), then beware and watch your back! It was the most malicious environment I’ve ever worked in. They hire two to three advisors and typically will terminate at least one the first month, you will have to memorize an exact skit and say it word for word with grueling reprimand if you make a mistake, they will tell you how they own you, brow beat you ruthlessly, deny use of most vacation time, in training they will tell you repeatedly how you’ll be fired, your attire will be criticized often, they force you to tap record meetings and phone conversations- without telling the prospective students, they expect you to lie to prospects, and stab any coworker in the back. Even if the boss pretends to be your friend- BEWARE! Take care of yourself! If it is Clinton Twp. Then I believe Louie is the acting director now- he was a decent guy when I was there, but if things haven’t changed from the top, then just be prepared. I have worked In various types of sales, marketing, management, customer service, and own my own fitness business- THIS IS THE ABSOLUTE WORST PLACE I HAVE EVER WORKED. READ YOUR HR MANUAL FRONT AND BACK! I stayed one year and left. If you do ever decide to leave I suggest you put in writing everything you want to be paid out for, have your office cleared out already, give your two week notice, and make sure you immediately email it to the head of HR in flint. If you leave or are fired they will treat you as a criminal if you don’t cover your butt. I knew all of this when I left so I made sure to do everything I listed.