GRI Institute São Paulo (Brazil)

Thank you for your feedback. We love new ideas, we love to dare and launch new things. Delivering great value to clients and looking after our teams, these are our top priorities. We believe if we do that growth will come naturally, as a consequence. About changes in process and structure, we hear you and you are right. There is room for improvement and we have put some procedures in place for senior management to digest changes for a bit more time before putting anything in place. I really hope it helps.