Working at First Central | Glassdoor.co.uk

First Central Overview

Haywards Heath, England
501 to 1000 employees
2008
Company - Private
Insurance Agencies & Brokerages
Unknown / Non-Applicable
Competitors

Unknown

We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal ... Read more

Mission: Empowering people to get on with what matters.

First Central Reviews

  • "Friendly & forward thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Handler in Manchester, England
    Current Employee - Claims Handler in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Central full-time (Less than a year)

    Pros

    Very friendly from the outset, strong Learning and Development team with a focus on welcoming the new starters. I enjoyed the fact we are made to feel welcome and part of the team within the first day. The training is extremely thorough, and questions are encouraged. First week had lots of time to get to know people, meet with management, invited straight away to the anniversary event and double checked to make sure we got the invites. Genuinely a very friendly place, actively encouraging friendliness to everyone including colleagues, customers, and third parties. There is zero blame culture which is extremely refreshing. The work life balance is good. We have some colleagues who need to start late or have a non working day due to family commitments. Due to COVID we are all working from home, and everyone is very understanding if we need to answer the door, sort out the kids or see to barking dogs. It's really reassuring this has been taken into consideration.

    Cons

    It's only been my first week, and so far haven't come across any cons. Will update this review in the future if this comes about, as it's important to give a balanced feel. At present, happy to say no cons.

    Advice to Management

    No directions from me. The friendly feel really suits me, and I'm glad the learning and development is heavily focused on - it really stands out. Keep it up!

See All 110 Reviews

First Central Photos

First Central photo of: 1st CENTRAL employees celebrating our 8th anniversary at our annual anniversary party
First Central photo of: The mental wellbeing of our colleagues is more important than ever right now. So, last week Graham shared his personal experience of coping with mental health problems in an emotive live talk.
First Central photo of: To celebrate Valentine’s Day, we provided our people with some heart-themed sweeties to show how much we care. We show the love all year round too by providing colleagues with a fab benefits package.
First Central photo of: We’ve trained 32 Mental Health First Aiders across our sites to help support colleagues with any mental health matters. They’re there to listen without judgement & signpost colleagues to support.
First Central photo of: Congratulations to Hannah Green and Mark Lyons who are our latest winners in our Leading the Way scheme, which recognises colleagues who demonstrate our company values.
First Central photo of: Our Motor team are looking fabulously festive today. They donned their favourite festive knits to celebrate Christmas Jumper Day.
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First Central Interviews

Experience

Experience
50%
25%
25%

Getting an Interview

Getting an Interview
100%

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Analyst Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at First Central (London, England).

    Interview

    I applied directly through the website and was invited to a telephone interview via email by their recruitment team. This was an informal chat about my cv history to see if I had the skill set for the role. I was invited to a second video interview by email. This was competency based and bother managers were friendly and interview went well. They advised HR would let me know in a weeks time. This is where it went down hill. I never received a response for nearly two weeks so emailed for an update which I didn't get a response too. I followed up with a second email to the generic recruitment email address. I was then told I wasn't successful but got good feedback from the hiring managers. Having to chase their own recruitment for an update left a bitter taste for the company. I felt that's bad practice having candidates have to chase for an update after taking part in two interviews. I hope this was a one off and the recruiter gives candidate's feedback once available.

    Interview Questions

    • team player
      communication
      strengths and weaknesses
      technical experience   Answer Question
See All 5 Interviews

Company Updates

  • Today is #FootballShirtFriday. So to help raise money for the Bobby Moore Fund for Cancer Research UK and our own local charities, the EBA and RMCH, we wore our football shirts with pride.

  • The first day of our Wellbeing Week was a great success with lots of people getting involved. We ran an engaging ‘managing stress’ workshop to try and give our people some great tools to come out on top in stressful situations, as well as a lunchtime walk and run to help get people out enjoying the sunshine that seemed to have been in hiding for the last six months! Walking and running isn’t everyone’s cup of tea, that’s why we ran dance, kickboxing and personal trainer sessions for those who liked to mix it up, and to top off a great first day, our team over in Gibraltar competed in a mini office Olympics on the terrace. We’re looking forward to seeing what the rest of the week will bring! #WellbeingWeek2018

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First Central Awards & Accolades

  • Best rebrand of a digital property - Bronze, Transform Awards, 2015
  • Highly Commended, Celent Model Insurer Awards, 2014
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