Working at Teleperformance | Glassdoor.co.uk

Teleperformance Overview

Paris (France)
10000+ employees
1978
Company - Public (RCF)
Research & Development
£2 to £5 billion (GBP) per year
SYKES, Convergys, Sitel
Passion. Integrity. Excellence. We are Teleperformance, the worldwide leader in outsourced omnichannel customer experience management.

For almost four decades, we have been helping our clients across 76 countries serving 160 markets strengthen their ... Read more

Mission: At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers, communities and shareholders.

Teleperformance Reviews

3.3
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Approve of CEO
Teleperformance Chairman and CEO Daniel Julien
Daniel Julien
1,100 Ratings
  • Featured Review

    Helpful (7)

    "Excellent place to work and get management training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Lauderdale, FL (US)
    Current Employee - Anonymous Employee in North Lauderdale, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teleperformance full-time (More than 5 years)

    Pros

    Overall great personnel to work with and expang and trade knowledge

    Cons

    A little more up training would be nice

    Advice to Management

    keep it going

See All 7,656 Reviews

Teleperformance Photos

Teleperformance photo of: Campus Reconquista
Teleperformance photo of: Campus Casino
Teleperformance photo of: Campus Adolfo de la Vega
Teleperformance photo of: Teleperformance USA
Teleperformance photo of: Teleperformance USA
Teleperformance photo of: Teleperformance USA
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Teleperformance Interviews

Experience

Experience
56%
22%
22%

Getting an Interview

Getting an Interview
52%
21%
9%
7
6
4
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Employee in Bristol, England
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took a week. I interviewed at Teleperformance (Bristol, England) in January 2018.

    Interview

    Basic literacy knowledge, spelling and example email to write a response to. Then a 1 to 1 interview with standard questions for a customer support role. Mostly just a chat to see how you engage in conversation and to test listening skills most likely.

    Interview Questions

See All 1,588 Interviews

Teleperformance Awards & Accolades

  • Great Place to Work - Portugal, Great Place to Work Institute, 2015
  • MEXICO - Great Place to Work – North East Mexico Region, Great Place to Work Institute, 2014
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