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      1-800 Contacts

      Part of SeekWell

      Engaged employer

      1-800 Contacts Reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      18 Jun 2026

      Great company made up of great people

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership genuinely cares about employees and creating a good company culture. Most companies claim to live their values but rarely ever do--1-800 Contacts is the rare exception that actually does. During my time here, I have felt genuinely supported by my team and leaders, and I know I am trusted in my role and that my work is valued. The company also has great perks (the 20/20 Grille!) and benefits. There are high expectations, but if you are willing to work hard and care about your impact, you will do well here!

      Cons

      They love gathering feedback and getting lots of opinions--even when those opinions aren't necessarily informed or likely to provide good direction. This can slow things down.

      avatar
      1-800 Contacts Response
      2w
      Thank you for your kind words! We try to live our values every day, and we're so happy your experience reflects that. We thank you for all your hard work and contributions to our organization, We do love gathering feedback from our associates, but appreciate your thoughts on how we can improve that process. Thank you again. We hope to work alongside you for years to come!
      5.0
      13 May 2026

      Flexible work with strong growth resources, but isolating at home

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the flexibility! My family always comes first. If you want to develop/grow - there is unlimited resources available to help in all areas of life

      Cons

      Working from home can sometimes be isolating

      avatar
      1-800 Contacts Response
      1mo
      Thank you for the many years of hard work you have put in with us! We are happy to hear you have a healthy work-life balance, which is one of our biggest goals as an organization. We understand working from home can sometimes feel isolating, and we hope to continue finding ways to create community amongst our associates, even remotely. Again, thank you for your review! We are very happy to have you with us.
      5.0
      30 Apr 2026

      Fast-paced culture focused on high touch service

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a fast paced, high-accountability, highly focused on exceptional service organization. This year we won the Gallup exceptional places to work award. Our customer NPS is an 81! Our organization doesn’t waste time talking, our focus is on doing. It’s refreshing.

      Cons

      Little time is spent celebrating wins and accomplishments.

      avatar
      1-800 Contacts Response
      2mo
      Thank you for the important reminder to celebrate our incredible wins! We have outstanding associates who have brought great success to our organization this year. We couldn't do it without our incredible team. Thank you for all the years you have dedicated your time, talent, and passion to helping us grow and succeed.
      Viewing 1 - 3 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.