Does APAC Customer Services pay their employees well?

According to anonymously submitted Glassdoor reviews, APAC Customer Services employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at APAC Customer Services. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at APAC Customer Services?

65% of APAC Customer Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated APAC Customer Services 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at APAC Customer Services?

Customer Service Representative (155) , Customer Service Representative (CSR) (18) , Customer Service Representative - APAC (17) , Customer Service Representative- Inbound (15) , Team Leader (15) , Customer Service (13) , Operations Manager (5) , Sales Representative (5) , Customer Service Agent (4) , Customer Service Supervisor (4) , Manager (4) , Supervisor (4) , APAC Customer Service Representative (3) , Billing Specialist (3) , TELESALES Representative (3)

What are the pros of working at APAC Customer Services according to real employee reviews?

"Good People to Work with!" ((in 20 reviews)); "will hire almost anyone, training was good" ((in 16 reviews)); "• My coworkers were great." ((in 9 reviews)); "Easy money and can use experience at a better job" ((in 7 reviews)); "Flexible Hours" ((in 6 reviews))

What are the cons of working at APAC Customer Services according to real employee reviews?

"Management is horrible." ((in 41 reviews)); "Managers are best with power tripping" ((in 20 reviews)); "Benefits are expensive." ((in 17 reviews)); "Supervisors are childish and will pass blame amongst one another when something goes wrong." ((in 15 reviews)); "Favoritism and nepotism are absolutely rampant." ((in 11 reviews))

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APAC Customer Services

Acquired by Expert Global Solutions

APAC Customer Services Reviews

3.8

65% would recommend to a friend

(499 total reviews)

James P. McGrath

67% approve of CEO

55% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

APAC Customer Services has an employee rating of 3.8 out of 5 stars, based on 499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The APAC Customer Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

499 reviews

5.0

15 Feb 2021

Good company

Customer assistant

Recommend

CEO approval

Business outlook

Pros

I want to work for my family

Cons

This is good to helping people

5.0

22 Jan 2026

Glassdoor review

Customer service

Recommend

CEO approval

Business outlook

Pros

Good work-life balance and friendly colleagues.

Cons

The company is stable, but not for those looking for quick promotion.

5.0

6 Dec 2024

CSR - APAC

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Good work environment, security and location

Cons

Schedule usually is Graveyard shift

Viewing 1 - 3 of 499 Reviews

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