Does Affinity Water pay their employees well?

According to anonymously submitted Glassdoor reviews, Affinity Water employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Affinity Water. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Affinity Water?

58% of Affinity Water employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Affinity Water 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Affinity Water?

Manager (11) , Engineer (5) , Analyst (4) , Customer Advisor (4) , Customer Service Representative (4) , Customer Relations Advisor (3) , Customer Service (3) , Customer Service Advisor (3) , Project Manager (3) , Administrator (2) , Asset Manager (2) , Customer Service Technician (2) , Graduate Engineer (2) , Human Resources (2) , Information Security Analyst (2)

What are the pros of working at Affinity Water according to real employee reviews?

"Great people and after a few years of lots of change it feels like there’s a clear direction." ((in 29 reviews)); "Almost bulletproof jobs and great colleagues if you are in the clique" ((in 19 reviews)); "Staff friendly" ((in 15 reviews)); "Good work/life balance" ((in 6 reviews)); "Pay is good." ((in 5 reviews))

What are the cons of working at Affinity Water according to real employee reviews?

"The culture has changed in recent years and it doesn’t feel as productive or friendly as it once did" ((in 8 reviews)); "Salary is below average for most positions." ((in 6 reviews)); "The managers are clueless and they claim they are inclusive but they don’t want any other race on top." ((in 4 reviews)); "Limited opportunity for career development" ((in 4 reviews)); "No training, lack of support from management" ((in 4 reviews))

What are the top reviewed Affinity Water locations?

Hatfield , Folkestone , Staines , London , Stevenage , Bushey , Luton , Watford , Hatfield , Essendon , Saint Albans , Hertford , Canterbury , Maidstone , Egham , Hatfield Heath , Iver Heath

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Affinity Water

Affinity Water Reviews

3.5

58% would recommend to a friend

(190 total reviews)

Pauline Walsh

65% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.7

Work/Life balance

3.4

Culture and values

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Affinity Water has an employee rating of 3.5 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Affinity Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

190 reviews

5.0

15 Aug 2025

Great Culture

Manager

Recommend

CEO approval

Business outlook

Pros

Nice place to work, very supportive and always looking to improve. Stable management team

Cons

Head office location isn’t the best

5.0

8 Aug 2025

Great company

Asset manager

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

none that I can think of

5.0

23 Mar 2025

Good place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Supportive and inclusive culture, friendly diverse people aiming to do the best they can

Cons

No private healthcare which is a benefit at some competitors

Viewing 1 - 3 of 190 Reviews

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Jobs at Affinity Water

Catering Assistant - Hatfield

Hatfield, East of England, England

£28K - £28K /yr

(Employer provided)

View job

Senior Technology Lead (Billing and Customer Experience)

Hatfield, East of England, England

£64K - £80K /yr

(Employer provided)

View job

Customer Service Technician - Egham

Estates Maintenance Helpdesk Coordinator

Hatfield, East of England, England

£25K - £30K /yr

(Employer provided)

View job

Insurance Claims Advisor

Hatfield, East of England, England

£30K - £30K /yr

(Employer provided)

View job