Does EPERFORMAX CONTACT CENTERS pay their employees well?

According to anonymously submitted Glassdoor reviews, EPERFORMAX CONTACT CENTERS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at EPERFORMAX CONTACT CENTERS. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at EPERFORMAX CONTACT CENTERS?

69% of EPERFORMAX CONTACT CENTERS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPERFORMAX CONTACT CENTERS 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at EPERFORMAX CONTACT CENTERS?

Customer Service Representative (158) , Customer Service Representative (CSR) (82) , Customer Service (CSR) (11) , Team Leader (10) , Call Center Agent (9) , Call Center Representative (8) , Performance Development Coach (8) , Trainer (8) , Customer Service Agent (7) , Spanish Bilingual Customer Service Representative (5) , Coach (4) , Recruitment Promoter (4) , Account Specialist (3) , Agent (3) , Chat Support (3)

What are the pros of working at EPERFORMAX CONTACT CENTERS according to real employee reviews?

"Good training especially for newbie" ((in 61 reviews)); "Good people to work with" ((in 22 reviews)); "Good benefits and they compensate quite fairly" ((in 22 reviews)); "Good Management and highly recommended" ((in 19 reviews)); "Good working environment for 15 years" ((in 14 reviews))

What are the cons of working at EPERFORMAX CONTACT CENTERS according to real employee reviews?

"The salary is low and the account is hard." ((in 41 reviews)); "long hours and im just sad" ((in 13 reviews)); "Some managers are toxic and unhelpful." ((in 5 reviews)); "5) No retirement (employees can work here for more than 10 years and will get nothing when they leave)." ((in 4 reviews)); "Some TL has favoritism and biased" ((in 4 reviews))

EPERFORMAX CONTACT CENTERS Reviews

3.6

69% would recommend to a friend

(516 total reviews)

Teresa Hartsaw

78% approve of CEO

52% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

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Disability

Parent or family caregiver

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EPERFORMAX CONTACT CENTERS has an employee rating of 3.6 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPERFORMAX CONTACT CENTERS employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

516 reviews

5.0

2 Apr 2026

Salary

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Incentives thru good KPI's and Attendance bonus.

Cons

Team Gossips, Unhealthy Management, and Unresponsive when disputes with Payment arises.

EPERFORMAX CONTACT CENTERS Response

2mo

Thank you for taking the time to share a review. We appreciate your feedback.

5.0

11 Mar 2026

Good Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Environment is wonderful and team is great

Cons

The pay is quite low

EPERFORMAX CONTACT CENTERS Response

3mo

Thanks for the review. We appreciate you taking the time to share your feedback.

5.0

3 Feb 2026

First job

Call center representative

Recommend

CEO approval

Business outlook

Pros

Good training and support group

Cons

Starting salary is a little low

EPERFORMAX CONTACT CENTERS Response

4mo

Thank you for the review. We appreciate you taking the time to share your feedback. We get a lot of positive feedback about the training at EPX, especially for those new to the industry. Our training definitely sets us apart from other contact center companies by giving employees the knowledge, skills, and confidence they need to be successful as Customer Support Consultants.

Viewing 1 - 3 of 516 Reviews

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Jobs at EPERFORMAX CONTACT CENTERS

Customer Service Agent