Does Ecampus.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Ecampus.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Ecampus.com. This rating has improved by 39% over the last 12 months.

How satisfied are employees working at Ecampus.com?

68% of Ecampus.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ecampus.com 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ecampus.com?

Customer Service Representative (15) , Account Manager (12) , Anonymous (12) , Retail Sales Associate (6) , Customer Service (5) , Administrative Assistant (4) , Sales (4) , Administrative (3) , Assistant Account Manager (3) , Marketing Coordinator (3) , Marketing Specialist (3) , Sales Associate (3) , Bookstore Associate (2) , Disgruntled Former Employee (2) , Retail Services (2)

What are the pros of working at Ecampus.com according to real employee reviews?

"Good benefits (really happy with the affordable health insurance)" ((in 9 reviews)); "The comprehensive training provided ensured I was well" ((in 5 reviews)); "They were highly gifted and helpful people who created a fun and exciting work environment." ((in 5 reviews)); "Manager is flexible and cares about their employees." ((in 4 reviews)); "Complete benefits package, and work is mostly day shift." ((in 3 reviews))

What are the cons of working at Ecampus.com according to real employee reviews?

"Poor management, no ability to be promoted from within, bad onboarding and instruction." ((in 11 reviews)); "The CEO is a bully and berated employees, especially his revolving door of 20" ((in 9 reviews)); "Company doesn't care about employees needs, doesn't provide internet while working from home." ((in 3 reviews)); "Salaries are absolutely ridiculous, even for Lexington, and the hiring of younger people is definitely taken advantage of." ((in 3 reviews)); "6 people." ((in 3 reviews))

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Ecampus.com

Ecampus.com Reviews

3.8

68% would recommend to a friend

(151 total reviews)

Matt Montgomery

67% approve of CEO

67% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Diversity and inclusion

3.8

Work/Life balance

3.8

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

Ecampus.com has an employee rating of 3.8 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ecampus.com employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

151 reviews

5.0

30 Jun 2026

Friendly team and steady work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Helpful team members. Clear guidance from managers. Good training makes daily customer interactions much easier to handle. Positive work environment. Consistent workflow. Competitive pay and benefits. Flexible scheduling helps maintain a healthy work routine.

Cons

Busy seasons bring heavier customer volume.

5.0

21 Jun 2026

Nice work experience so far

Anonymous

Recommend

CEO approval

Business outlook

Pros

The people around me are professional and respectful, which makes for a good work environment. The training provides a solid foundation and prepares new hires for common customer situations. The compensation is fair for the effort required. I always know what's expected of me, and the workload is manageable most of the time.

Cons

Certain periods bring a surge of inquiries, which creates a bit of pressure for a while.

5.0

8 Jun 2026

Surprisingly low-pressure sales job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

• Handling inquiries about textbook options, rentals, and purchases • Learn the tricks of the trade through real interactions with customers • Quite straightforward once you learn the systems and common questions • Building customer service and sales skills in a low-pressure environment • Decent pay and a predictable schedule

Cons

Huge volume of inquiries during peak weeks

Viewing 1 - 3 of 151 Reviews

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