employer cover photo
employer logo
employer logo

Hillarys Blinds

Is this your company?

Most of the positive reviews are a sham! Do not be conned. DO NOT PART WITH £2000. - Sales Advisor/In-Home Advisor/Fitter Hillarys Blinds Employee Review

1.0
23 Jan 2018
Recommend
CEO approval
Business outlook

Pros

There are very few positives about this job. You occasionally earn some money - often you are earning less than an 'employee' would earn on minimum wage.

Cons

£2000 for the ability to sell H Blinds as an agent for H Blinds (includes 3 weeks of training and some tools to start you off) £50 a year deducted for clothing from a company that you'd never buy clothes from Have to purchase a separate tablet to be able to receive appointments and take orders (cost up to £400 along with a mobile data SIM contract £20 per month) and use your own mobile phone 17.5% Commission on total order less VAT - so actually works out at 15% (i.e. £15 commission per £100 total cost to customer). This is not enough to allow a realistic hourly wage when average cost of blind is £120 (at least two visits to customers property - initial sale and then fitting - so double petrol costs and time) Because you are 'Self-Employed' in their eyes you are subject to: No holiday pay No sick pay No pension You use your own vehicle - which will be the main outlay of your costs, second only to your time. Treated like an employee (even though Self Employed) - expected to attend meetings, losing out on appointments under own costs. In reality you are treated more like you are on a ZERO hours contract and you have to pay for this pleasure. Incurring yourself further costs due to H's mistakes!!!!!!!! You are required to fix blinds that malfunction or have manufacturing defects within 2 weeks for free!!!!! Imagine selling a blind for £130 - you get £19.50 commission. You have already visited the customer twice (one sales - one fit appointment). You have already incurred costs (your time + your vehicle costs) twice. You discover on fitting that the blind is faulty due to a manufacturing error (this happens a lot). You are then required to return to the house and refit another blind that has been re-manufactured, for free!!! YES FOR FREE!!!! It's quite unbelievable and probably the biggest reason you should not work for this company. However, if you make a mistake it's all very different. You get fined £20 per mistake you make (measuring etc) increased to £40 if you make more than 1 in 100 per quarter - can be very costly and worrying and completely unfair compared to the policy on manufacturing errors (see above). Constantly called and hassled about mistakes, availability, targets, meetings by manager. Work load can vary massively depending on the amount of Advisors in an area - new Advisors recruited to lower 'lead to diary' (amount of time customer phones for appointment to the time they are seen by an advisor) then leads drop and there is not enough work for everyone. Constantly analysed and 'ranked' by Sales performance even though some leads are of such low quality you would have to be big J selling the Bible to make a sale. The more customers you see the more 'hassle' you will get - includes revisiting customers to replace or fix a fault, customers phoning to change blind details, changing appointments, phoning to see what time you will arrive, phoning to ask you to fix a blind etc etc. Facing customers with unrealistic expectations (having been sold the dream by Hs head office sales and marketing). Constantly explaining that 'only some blinds are UPTO 50% off - not everything' as you have been told by lieing sales reps on outbound call teams trying to make sales appointments based on meeting unrealistic targets at Head Office. No apparent bonus system in place (apart from getting customers to post positive Facebook comments) so no other way to earn extra remuneration for outstanding performance. Blinds are very overpriced and often hard time to justify cost as Webblinds is a H company that sells same blinds online for about 75% less - but you need to sell them at ridiculous prices to earn even a reasonable amount of commission. I highly recommend you pursue a different avenue for employment. The main focus of this company is 'PROFIT, PROFIT, PROFIT' for a small group of private investors and share holders - they do not share any concern or help remunerate 'employees'. You will live on the edge of the breadline if you do this job and be subject to a lot of hassle that you probably don't need. If you ever go to H head office in Notts - look inside the skips in their car park, this will give you some idea about the amount of waste this company produces (on a daily basis). Most is just landfill - I have huge doubts this company has any care for the environment or for recycling. In fact - I feel this company really cares about nothing other than it's own vast PROFITS. They certainly will have no cares for you. You're just a number (a six digit one).

Explore other reviews about Hillarys Blinds

5.0
14 May 2023
Recommend
CEO approval
Business outlook

Pros

Insurance was good amazing and they pay well

Cons

Management was a mess but everything else was good

4.0
3 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Always aiming higher without giving up

Cons

having more work than time

See reviews by: Helpful|Rating|Date|All