1. Helpful (4)

    "A company in its death throes."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT in Doncaster, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tunstall Healthcare full-time for more than 5 years

    Pros

    Some nice people who work there.

    Cons

    Terrible middle management, who are great at day to day jobs but cannot manage people. Toxic reactive working environment which forces cross department rifts. Even inter department work life is unbearable as staff are either apathetic, or stressed out of their minds trying to keep their head above water Staff who attend for convenience, or waiting for a pay out in redundancy rather than wanting to be there. Rapidly losing customers due to losing focus on what matters, keeping people safe and independent. Having just lost their main income from their largest customer (McCarthy and Stone) this company is now in a downward spiral. This has been apparent for the last 5 years however, as they have had 2 attempts to sell the business fail (O2 and recently Vodaphone) They have no plan in place for the digital change over from redundant telephony systems to digital IP systems on legacy equipment, which is just a ticking time bomb, in their chosen market sector. But the worst of all, the people who suffer the most and have no voice are the customer. Elderly and vulnerable individuals who rely on a business which is failing them when they need them the most. Which is unforgivable.

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    Tunstall Healthcare2019-07-21

Other Employee Reviews

  1. "Call center agent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tunstall Healthcare full-time

    Pros

    Great trainers, great office environment & awesome lunch area

    Cons

    Customers get very pissed over the phone. Systems are a bit conplex

    Continue reading
    Tunstall Healthcare2018-06-07
  2. Helpful (2)

    "Hell on earth"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Tunstall Healthcare full-time

    Pros

    There are no pros in working there

    Cons

    horrible management, no ethics or morality

    Continue reading
    Tunstall Healthcare2019-10-29

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