Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

33% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 44 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Employees were great" ((in 16 reviews)); "Pension and good ppl within the lower ranks" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Can't tell what upper management actually DO." ((in 25 reviews)); "No work life balance here" ((in 20 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews))

What are employees saying about FirstEnergy redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy redundancy and their outlook for job security at FirstEnergy in 2026.

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FirstEnergy

FirstEnergy Reviews

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2.7

33% would recommend to a friend

(634 total reviews)

Brian X. Tierney

14% approve of CEO

21% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity and inclusion

2.8

Career opportunities

2.5

Work/Life balance

2.2

Culture and values

1.9

Senior management

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

634 reviews

5.0

3 Dec 2025

Good company, good benefits

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

5.0

1 Dec 2025

FirstEnergy

Modeling specialist i

Recommend

CEO approval

Business outlook

Pros

Good work environment Great learning environment

Cons

Management could be more efficent

5.0

26 Jun 2025

Stuck

Senior customer service representative (csr iii)

Recommend

CEO approval

Business outlook

Pros

Pay vacation 401k close to home

Cons

Not too happy about RTO

Viewing 1 - 3 of 634 Reviews

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Jobs at FirstEnergy

Cyber and Information Security Analyst - Cyber Security & TSOC

US$111K - US$189K /yr

(Employer provided)

View job

Customer Service Representative