Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 27 reviews)); "Benefits are great" ((in 22 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "Great opportunity for career growth" ((in 15 reviews)); "The pay is good." ((in 14 reviews))

What are the cons of working at MSI according to real employee reviews?

"No work life balance" ((in 9 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "Low salary" ((in 5 reviews)); "Instead i got to train, new Indian CSRs who after 6 months were senior CSRs, got to train sales representatives and asistant manager .. i had a very bad experience with an asistan manager who used to go to work drunk, or in drugs ." ((in 5 reviews)); "Too much Favoritism in the workplace." ((in 5 reviews))

What are employees saying about MSI redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI redundancy and their outlook for job security at MSI in 2026.

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MSI

MSI Reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (468 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

468 reviews

5.0

1 Jul 2020

Great

Senior project manager

Recommend

CEO approval

Business outlook

Pros

The people are very nice

Cons

None I can really think of

5.0

25 Jun 2026

Supportive management

Graphic artist

Recommend

CEO approval

Business outlook

Pros

Amazing upper management with open door policy

Cons

Every company comes with it's own gossipy coworkers

5.0

20 May 2026

Supportive leadership and flexibility, but unorganized teams

Operations supervisor

Recommend

CEO approval

Business outlook

Pros

Overtime availability, support from leadership, flexibility, career growth,

Cons

training, communication, unorganized teams, unclear job responsibilities, cross trained in too many things.

Viewing 1 - 3 of 468 Reviews

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Jobs at MSI

Elk Grove Village, IL

US$20 - US$23 /hr

(Employer provided)

View job

Warehouse Shipping and Receiving

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Great

Supportive management

Supportive leadership and flexibility, but unorganized teams

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