Does Popular Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Popular Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Popular Bank. This rating has been stable over the past 12 months.

How satisfied are employees working at Popular Bank?

57% of Popular Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Popular Bank 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Popular Bank?

Bank Teller (21) , Teller (13) , Customer Service Representative (9) , Business Analyst (7) , Analyst (6) , Sales & Service Associate (6) , Bank Representative (5) , Office Clerk (5) , Sales and Service Associate (5) , Sales and Service Banker (5) , Telephone Banking Consultant (5) , Accountant (4) , Adjuster (4) , Administrative Assistant (3) , Branch Supervisor (3)

What are the pros of working at Popular Bank according to real employee reviews?

"Benefits were good (could be better considering the billions that the company makes)." ((in 27 reviews)); "To be working for a financial institution located in PR, I would say is a good Pay" ((in 16 reviews)); "Great people that value their employees" ((in 13 reviews)); "Good work life balance and a very pro" ((in 10 reviews)); "Training was great and got to learn a lot during work." ((in 8 reviews))

What are the cons of working at Popular Bank according to real employee reviews?

"salary is low and with little room to grow." ((in 11 reviews)); "Limited growth opportunities, Too many priorities at the same time" ((in 7 reviews)); "Management is disconnected from operations" ((in 6 reviews)); "Abusive managers are not held accountable for their actions." ((in 5 reviews)); "Bad communication" ((in 3 reviews))

What are employees saying about Popular Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Popular Bank redundancy and their outlook for job security at Popular Bank in 2026.

Popular Bank Reviews

3.5

57% would recommend to a friend

(307 total reviews)

Richard L. Carrión

66% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (307 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Popular Bank has an employee rating of 3.5 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Popular Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

307 reviews

5.0

21 Feb 2026

Business System Liason

Business system liason

Recommend

CEO approval

Business outlook

Pros

This bank provides Benefits, Team work and Development

Cons

Its too much workload, that management wants it yesterday without providing early notice.

5.0

19 Dec 2025

Great Corporate Culture and Employee-Centered Leadership

Cybersecurity

Recommend

CEO approval

Business outlook

Pros

Popular Bank has a great corporate culture and diversity. I've had the opportunity to work with various teams and everyone is always willing to help and collaborate when necessary. Additionally, The bank provides multiple learning platforms for specialized training.

Cons

No cons at the moment.

5.0

7 Nov 2025

Former Collections Adjuster

Collections adjuster ii

Recommend

CEO approval

Business outlook

Pros

- de los mejores procesos de onboarding

Cons

- No me encantó su manera de trackear tiempo trabajo

Viewing 1 - 3 of 307 Reviews

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Jobs at Popular Bank

Bank Representative (St Thomas)

Bank Representative (St Croix)

Customer Success Officer

Popular Bank

Popular Bank Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Business System Liason

Great Corporate Culture and Employee-Centered Leadership

Former Collections Adjuster

Top companies for "Compensation and Benefits" near you

Jobs at Popular Bank