Lack of communication, low pay, insurance extremely unaffordable, Very few of the "rules" are in writing, which I find to be passive aggressive. We had no access to old reports, and rarely did we hear back from QA about blanks. No samples were provided either. This is a new "con..." we just got speech recognition, which replaced the wonderful and familiar MS Word with an editing platform that is designed to require more steps for less pay. They said it was because MS Word isn't able to be customized. I don't like being lied to. It was to cut our pay, plain and simple. Plus the old system of keeping track of pages was hard enough... in this new system, we had no idea if we were done working until much later. Makes a big difference, since I generally (always) had to work way more than 40 hours a week to get my page count. After a few weeks of it, I had had enough and quit. Some of the stuff I can't really blame ST totally, because the entire industry has gone to the dogs.