Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 15 reviews)); "Flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 31 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 16 reviews))

What are employees saying about Smashburger redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger redundancy and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Bath , Brighton , Milton Keynes , Newcastle upon Tyne , Glasgow , London , Dunfermline

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Smashburger

Smashburger Reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity and inclusion

2.9

Career opportunities

2.8

Culture and values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

5.0

20 Feb 2022

Good staff

Front of house team member

Recommend

CEO approval

Business outlook

Pros

Lots of nice staff Good shifts Overall great management

Cons

Pay is minimum and not very good for amount of work needed

5.0

9 May 2021

great company

Asstt manager

Recommend

CEO approval

Business outlook

Pros

forward thinking company not much else to say

Cons

attitude of some workers they are there to work

5.0

3 Nov 2019

Love it

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- co-workers, people, making & prepping food

Cons

- no free food on break

Viewing 1 - 3 of 827 Reviews

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Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner