Talkdesk Reviews

3.3

55% would recommend to a friend

(955 total reviews)
avatar

Tiago Paiva

48% approve of CEO

50% positive business outlook

Talkdesk has an employee rating of 3.3 out of 5 stars, based on 955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

955 reviews
5.0
16 Dec 2024

Great tech, great team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tech is fantastic. Pace innovation is unbelievable. They are a great team to work with.

Cons

Nothing that makes TD a bad place to work

5.0
16 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Talkdesk has a superb product that is well received by prospects and customers alike. Compared to other vendors in the market they are agile and can move quickly to get sales people what they need to meet the needs of customers and prospects. There is a very flat structure which makes it easy to get access to key people to help support sales processes. Overall its a great company to work for with lots of opportunity to succeed.

Cons

Channel is immature which results in a majority of direct deals. This is a focus area for the business to fix.

5.0
16 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The company operates at a fast pace, which keeps things exciting and dynamic. Leadership is truly empowering, giving team members the freedom to make decisions and drive results. The culture here is incredibly fun, and collaboration across the team is outstanding. Everyone is eager to help, creating a supportive environment where there are no roadblocks to success—especially when it comes to selling. It’s a fantastic place to work if you thrive on energy, teamwork, and growth opportunities.

Cons

Hard to keep up with the amount of features being launched every quarter.

Viewing 1 - 3 of 955 Reviews

Glassdoor has 1,026 Talkdesk reviews submitted anonymously by Talkdesk employees. Read employee reviews and ratings on Glassdoor to decide if Talkdesk is right for you.