Does The Principality pay their employees well?

According to anonymously submitted Glassdoor reviews, The Principality employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Principality. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Principality?

87% of The Principality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Principality 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Principality?

Customer Consultant (5) , Senior Customer Consultant (4) , Software Developer (3) , Manager (2) , Marketing Executive (2) , Mortgage Advisor (2) , Mortgage Underwriter (2) , Project Manager (2) , Software QA Tester (2)

What are the pros of working at The Principality according to real employee reviews?

"Some nice people" ((in 8 reviews)); "Culture is great" ((in 7 reviews)); "management are fair and you are praised for hard work" ((in 3 reviews)); "Fantastic opportunities to develop as an individual, with support to gain professional qualifications." ((in 3 reviews)); "The staff were amazing and friendly and really helpful" ((in 3 reviews))

What are the cons of working at The Principality according to real employee reviews?

"Average salary" ((in 7 reviews)); "Bad pay, poor managers, rubbish guidance, stupid processes, get in the modern day and it might improve but it's stupid." ((in 3 reviews))

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The Principality

The Principality Reviews

3.9

87% would recommend to a friend

(92 total reviews)

Graeme Howes Yorston

65% approve of CEO

62% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

The Principality has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Principality employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

92 reviews

5.0

5 Jan 2026

Excellent working conditions

Software developer

Recommend

CEO approval

Business outlook

Pros

Genuine concern for the wellbeing of colleagues and customers, a positive work environment and reasonable workplace perks.

Cons

Slightly lower than average salary

5.0

4 Jan 2026

Caring employer

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great culture, lots of ambition, great people policies

Cons

Needs to move tech forward faster to stay relevant

5.0

2 Dec 2025

Great place to work

Software qa tester

Recommend

CEO approval

Business outlook

Pros

Hybrid policy, social values, atmosphere of learning and sharing. Not scared to fail.

Cons

Moving away from hybrid working.

Viewing 1 - 3 of 92 Reviews

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Jobs at The Principality

Customer Consultant - Haverfordwest (Part-time)

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