Does WEST pay their employees well?

According to anonymously submitted Glassdoor reviews, WEST employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at WEST. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at WEST?

56% of WEST employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WEST 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WEST?

Customer Service Representative (16) , Sales Associate (7) , Customer Care Associate (3) , Customer Service Associate (3) , Call Center Agent (2) , Customer Service Agent (2) , Operations Manager (2) , Sales (2) , Tech Support (2)

What are the pros of working at WEST according to real employee reviews?

"great people to work with" ((in 7 reviews)); "flexible hours and lunch break" ((in 4 reviews)); "Flexible schedule." ((in 3 reviews)); "Good money and good benefits" ((in 3 reviews)); "Great culture." ((in 3 reviews))

What are the cons of working at WEST according to real employee reviews?

"Low Pay, and at times unorganized." ((in 12 reviews)); "mess up paychecks, management is horrible and dont work their employeees" ((in 8 reviews)); "CONSTANT waiting for hours to post, pay is low, training is lacking, contact for help is minimal to none other than email, average handle time is hard to maintain" ((in 4 reviews)); "dirty , dealing with bad managers, cold during the winter and no jackets given" ((in 3 reviews)); "No pay increase after one year" ((in 3 reviews))

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WEST

WEST Reviews

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3.1

56% would recommend to a friend

(142 total reviews)

Rose Anguiano-Hurst

72% approve of CEO

44% positive business outlook

Ratings by category

4.6

Diversity and inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.9

Culture and values

2.8

Compensation and benefits

2.6

Senior management

WEST has an employee rating of 3.1 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEST employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

142 reviews

5.0

2 Aug 2024

Great Workplace

Participant services specialist

Recommend

CEO approval

Business outlook

Pros

Lots of Opportunity, Good Environment,

Cons

Program needs to be renewed

5.0

18 Jul 2023

ดี

Grocery clerk

Recommend

CEO approval

Business outlook

Pros

The unity staff worked well according to orders.

Cons

Manipulate a person, mock a person.

5.0

12 Mar 2020

Feels like home

It project manager

Recommend

CEO approval

Business outlook

Pros

Great culture. We feel a part of a big family.

Cons

Hard to grow, there's room for improvement.

Viewing 1 - 3 of 142 Reviews

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Jobs at WEST

administrative assistant

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