Parts managers have leadership roles in overseeing the day-to-day operations of a parts department. Their primary goals are to ensure their team delivers excellent customer service while also generating optimum revenue. They hire and train staff; manage budgets and other financial matters; oversee inventory and purchasing; and coordinate major orders with vendors. They are also accountable for confirming their staff maintains a safe and clean work environment and adheres to all company policies and regulations.
Parts managers typically have a bachelor’s degree, although some employers are willing to accept an equivalent level of relevant professional experience. They have a background in sales or retail roles, ideally including positions with supervisory responsibilities. These roles require strong leadership skills and excellent project management abilities.