KYC Quality Control Analyst - Spanish speaking

Location: London, UK

Type: Full-time (On-site)

Department: Customer Operations

Job Summary

We are seeking experienced Senior KYC Analysts with strong communication skills in Spanish & English, to perform end-to-end periodic reviews for corporate and institutional clients. The role also involves client outreach coordination to gather documentation and resolve KYC gaps, along with close collaboration with various internal stakeholders such as Relationship Managers, Compliance, and Operations to ensure timely and accurate completion of periodic reviews.

Standard working hours are 8:00 AM to 5:00 PM or 9:00 AM to 12:00 PM (UK time), depending on business needs and client requirements.

Responsibilities

• Conduct end-to-end KYC periodic reviews based on risk-based schedules
• Perform due diligence checks (adverse media, PEP, sanctions)
• Review and validate client documentation and ownership structures
• Coordinate client and front-office outreach to obtain missing KYC documentation
• Assess client risk levels and escalate high-risk or complex cases and red flags to Compliance/FCC
• Ensure compliance with internal policies and regulatory requirements (AMLD, FATF, GDPR)
• Maintain accurate, complete, and audit-ready KYC records
Contribute to quality control activities and process improvement initiatives

Eligibility Requirements

• Experience in KYC / AML / Client Due Diligence
• Proficiency in Spanish (spoken and written) is required.
• Strong understanding of KYC/AML regulations, periodic review processes, and documentation standards
• Experience working with corporate clients in financial services
• Strong written/verbal skills in Spanish and English
• Familiarity with KYC platforms (e.g., WorldCheck, LexisNexis, Actimize)
• Excellent stakeholder communication and multitasking abilities
• Experience in reviewing complex entity types such as trusts, funds, and SPVs

• Organized, detail-oriented, and able to handle multiple reviews simultaneously
  

How to Apply

• Click "Apply Now" to submit your resume through our career site
• Be sure to include any relevant experience that aligns with the role.
Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com

You can also find us on:

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here