Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Goodwill

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Goodwill FAQs
      Related searches: Goodwill reviews | Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      About GoodwillGoodwill FAQsGoodwill question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      What is the hiring process like at Goodwill?

      Goodwill reviews

      It's Rough

      Retail sales associate
      Current employee
      Phoenix, AZ
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy interview process and coworkers are nice enough

      Cons

      The turn around is crazy and they replace managers at the drop of a hat

      1

      good

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      awesome interview process and easy apply

      Cons

      pressure, customer clingy, less pay for work

      work

      Sales associate/cashier
      Former employee
      Glendale Heights, IL
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to get along with everyone easy work/not much to do

      Cons

      certain management was difficult customers were often mean always hiring new people

      The Goodwill is greedy

      Assistant team leader
      Former employee
      Alabama City, AL
      Recommend
      CEO approval
      Business outlook

      Pros

      25% off at Goodwill stores PTO Advancement in the company

      Cons

      Cameras everywhere Low pay 2 or 3% Raises yearly Overworking good employees instead of hiring more help

      Demands are too high and employees are not respected

      Customer service manager
      Former employee
      Phoenix, AZ
      Recommend
      CEO approval
      Business outlook

      Pros

      Management was helpful in finding a suitable position during the interview process. Easy to learn on the job.

      Cons

      The requirements and demands on the employees are nearly unattainable unless you're superman. Good luck trying to call out sick.

      1

      Horrible manager

      Shift supervisor
      Former employee
      Naples, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the job itself and the customers

      Cons

      the store manager—who was dishonest in many ways—has now been promoted to regional manager

      Job’s easy, the entire company sucks.

      Store assistant
      Current employee
      Fort Oglethorpe, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      You’ll get actual full time hours.

      Cons

      I’ve worked here almost a year. - horrible management - HR is the laziest and most unhelpful department that I have ever seen. - If you make a formal complaint, it will not be kept anonymous, and you will likely face backlash. - Lack of proper conditions (extreme heat, extreme cold, black mold growing in the ceilings, wasp nests forming, occasionally no space to work, etc.), - Not enough pay for the work/stress you are expected to put up with - Have to make up other peoples’ slack - Have to put up with poor body odor from coworkers - They say there’s room for career advancement, but there’s not. If you want to advance, you have to memorize many numbers, policies, and even the kinds of labels you have to use for boxes. Meanwhile, they’ll hire in anyone off the street even if they don’t have experience for the position. - Have to deal with people who absolutely do not care how you feel about any of the above. - Customers are the most entitled people ever. They will call you names, literally scratch you trying to grab things off of carts/racks, and parents will let their kids mess up entire aisles and not pick it up.

      3

      Working at Goodwill

      Sales associate/cashier
      Former employee
      Chandler, AZ
      Recommend
      CEO approval
      Business outlook

      Pros

      The job was easy, cashing people out and explaining deals to them. Cleaning the store when it wasn’t busy.

      Cons

      Low pay, people would steal or break things in the store.

      Exploitative of Disabled Employees--- Toxic Work culture

      Processing associate
      Former employee
      Wesley Chapel, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      They're willing to hire without experience even in a competitive job market.

      Cons

      Very dirty work and very low pay.

      1

      Don’t!

      Construction technician ii
      Former employee
      Orlando, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing at all. They should be ashamed.

      Cons

      I have never in my life worked for a company as bad as this place. From the moment I started, I was insulted and threatened with my job by my boss. I only worked there two weeks and quit. I do not think my boss had any experience in managing employees. Completely rude and unprofessional. I spoke with HR before I was hired and informed them I had a vacation planned after my start date. HR said it was completely fine. When I informed my boss after I started, I was threatened with a bad review and my job. I spoke with HR about this, and they did nothing. I also spoke with HR about an employee who used the phone constantly while operating a forklift. Nothing was done. The employee also spoke on the phone while driving the work truck and ran red lights. Again, nothing was done. This is for the Orlando location on OBT. I have contacted a lawyer about the boss. Hostile work environment. I highly recommend avoiding this place of employment.

      1