Pros
- The payment is on time.
- The company has good contracts
Cons
- The company has employees who do very little and go unnoticed for it.
- There is no leadership in the team; the managers are very amateurish, making rushed decisions without a thorough impact analysis.
- Communication from leaders to frontline teams is poor, leading to frequent planning errors.
- Some support staff are not suited to field team support, taking too long to respond and not providing adequate support.
- Despite payments being on time, credited amounts may be incorrect, requiring constant verification.
- Leaders typically do not listen to different sides of stories to evaluate situations and amateurishly protect some employees who frequently commit procedural errors.
- Task distribution is confusing; task completions are not taken seriously, leaving numerous fields in the system blank.
- Routine field activities have had repeated reports for several months and visits without resolving the reported issues, wasting time and effort for frontline staff.
- There is a lack of trust in field employees' work, requiring stressful monitoring via phone calls, which disrupts work while driving or serving clients; it would be more convenient to receive updates via SMS, WhatsApp, or email after task completion.
- The company has good contracts but does not utilize available resources to allocate professionals to better positions as opportunities arise.
- Salaries are significantly lower (about 15-20%) compared to similar jobs in the market.
- Leaders lack leadership qualities, dress inappropriately, use unsuitable language for employees, and are entirely unprepared to address problems effectively.