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      Jumia

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      What is a typical working day like at Jumia?

      Jumia reviews

      Working Experience

      Customer service agent
      Former temporary employee
      Nairobi
      Recommend
      CEO approval
      Business outlook

      Pros

      Good and conducive work environment Provision of all one needs to work well Good co-workers and team leaders

      Cons

      No lunch on the house No night work or nightshift

      Jumia

      Customer service representative
      Former employee
      Lagos
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership, Standard organization, 1 hour break

      Cons

      Shift work, No phones during work hours

      Good place to start and grow early in your career

      Senoir software engineer
      Former employee
      Nairobi
      Recommend
      CEO approval
      Business outlook

      Pros

      The technology stack used is modern and widely adopted across the industry, which makes the experience valuable for developers. If you join the right team, there is strong mentorship and opportunities to learn from experienced colleagues. There is also a clear early career progression path, along with quarterly bonuses that can be rewarding depending on the team and performance.

      Cons

      Over time, career growth can begin to slow, and much of the day-to-day work may shift toward handling support tickets rather than building new solutions. In recent periods of cost-cutting, processes and project execution have sometimes felt rushed in order to meet short-term targets. This has occasionally been followed by restructuring and layoffs, which affects morale and long-term planning.