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      Xsolla

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      What is the company culture like at Xsolla?

      Xsolla reviews

      Russian company with shady finances

      Director
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They pay a high salary

      Cons

      Lack of transparency, company’s financials are complex and questionable, autocratic leadership where whole company is run by the sole owner, continued deep ties to Russia despite the war on Ukraine

      4

      toxic workplace where people are underpaid, and treated as disposable.

      Project manager
      Former employee
      Hamburg
      Recommend
      CEO approval
      Business outlook

      Pros

      The only good thing about this company is the employees: hardworking, driven people who carry the entire operation on their backs. Their reliability is a testament to them, not the company. The organization doesn’t deserve the talent it has.

      Cons

      The problems start at the top. The founder and leadership run the place like a chaotic experiment. “High priority” tasks are shoved onto you with zero warning, only to be scrapped two weeks later as if your time and effort mean nothing. There is no strategy apart of “we should grow 40% annually” - only ego, and whiplash. The work culture is aggressively toxic. Managers openly brag that “everything is solved through conflict.” And they mean it. One manager even told me that if my husband earns good money (not working at this company), I shouldn’t dare ask for a raise. Leadership churn is a joke: every six months there’s a new CEO, VP, or some other leader parachuting in with big talk and zero accountability. Money: Then there’s the reckless hiring of wildly expensive C-level executives whose main contribution seems to be pushing employees while dangling fake promises of raises. Fighting tooth and nail for a 5–10% bump is standard. Real investment in people? Practically nonexistent. Salaries are among the lowest in the entire industry across multiple countries. And the absolute worst: this company treats long-time, loyal employees like garbage. Entire teams are fired overnight with no explanation. Direct managers are kept completely in the dark. People who served the company for years are cut without warning because “costs” or “services not needed anymore”. Even when those same services were in high demand a week earlier. This isn’t a workplace. It’s a revolving door of mismanagement, chaos, and disrespect.

      6

      A Rewarding Journey at the Forefront of Innovation

      Head of web3 & strategic partnerships
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      From day one, my experience at Xsolla has been nothing short of transformative. Immersed in an ecosystem of innovation and collaboration, I have had the privilege of working directly with the CEO, Chairman, and leadership team. Their visionary approach and openness to emerging technologies have solidified Xsolla’s position as a leader in the gaming payment space. The culture here is deeply supportive, promoting both personal and professional growth at every level. I’ve led and contributed to pivotal projects, helping steer the company’s strategic direction. The autonomy and trust granted to me have been empowering, showcasing Xsolla’s dedication to staying at the cutting edge of industry advancements. Advice to Management: Maintain the current trajectory of embracing innovation and change. Your leadership in the complex landscapes of gaming and technology not only differentiates Xsolla but also motivates your team to achieve greatness.

      Cons

      The pace is fast, and the expectations are high, reflecting the dynamic and evolving nature of our industry. Yet, the company’s supportive atmosphere and leadership’s faith in its team transform these challenges into invaluable growth and learning opportunities.

      3

      Great place to broaden your experience and knowledge

      Anonymous employee
      Current employee
      Los Angeles, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Organizational culture is outstanding as the management team is caring much about employees and they are also willing to listen to employees' concerns. Furthermore, the company and its founder prioritize individual growth while aligning with company goals 2. There will be many chances to interact with many people and experts based in various countries and it really will be helpful to grow your global senses and knowledge 3. The company grows really fast and never hesitate to try something new. Only with your willingness to learn, you can learn more about and be very familiar with new trends. Rellay good place if you really like to enjoy doing something new.

      Cons

      1. As the organization is growing really fast, some internal processes and communication channels are not yet fully settled. 2. One of cons would be too much workload because the company is expanding business area to various ways, but it would be also fun if you like to build something with putting your contribution.

      Ruthless

      Manager
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, benefits, snacks, laptop, gaming

      Cons

      erratic, culture, backstabbing, lying, termination at the drop of a hat, no raises, no bonus, work yourself sick with no payoff

      10

      Dedicated employees hindered by poor leadership and communication

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Many people I worked with are dedicated, talented, and knowledgeable in their field. Unfortunately, the workplace culture often relies heavily on their efforts without providing adequate support or recognition.

      Cons

      The organization would benefit from stronger communication practices and more stable leadership. Employees frequently experienced uncertainty and stress due to inconsistent and often erratic decision making from senior leadership, starting with the CEO, HR leadership often chooses to reinforce or outright enable ineffective management practices.

      1

      Did not enjoy my time. Got paid well.

      Senior project manager
      Current employee
      San Francisco, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Allowed to work fully remote. They paid really well until I got laid off.

      Cons

      Working with remote teams 10-15 hours difference on regular basis. No company culture to speak of. Felt like a mercenary.

      5

      Great place

      Game producer
      Current employee
      Kuala Lumpur
      Recommend
      CEO approval
      Business outlook

      Pros

      - An experienced, open-minded colleague. - Mind-blowing projects. - A supportive culture and excellent benefits.

      Cons

      - Teams located in different time zones

      1

      A company creating equal access for all the game developers!

      Business development
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - An innovative, global leader in the space of video games commerce - Lot's of opportunities created and investment done for employee education and training - Transparent and open culture - Multicultural and global - Focused on solving Game Developer pain points - A great team that works and wins together!

      Cons

      None that I can think of!

      1

      -

      Product manager
      Former employee
      Kuala Lumpur
      Recommend
      CEO approval
      Business outlook

      Pros

      good salary nice office nice pantry

      Cons

      you know what youre getting into. all senior positions are hold by russians and their culture and style is very kgb style, the russians will not mingle with the locals and just on their on world even speaking english sometimes feels like a chore to them

      2