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      1st Source

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      Customer Service Representative Interview

      1 Sept 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at 1st Source in May 2017

      Interview

      Went to open interviews, they reviewed my resume and ask typical interview question. I was passed on to the next round of interview that same day with an HR representative

      Interview questions [1]

      Question 1

      Tell me a time when you had to de-escalate an hostile situation?
      Answer question

      Other Customer Service Representative interview reviews for 1st Source

      Customer Service Representative Interview

      6 Apr 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at 1st Source

      Interview

      I had three interviews. Phone interview and then two face to face interviews. Very pleasant all the way around. The two interviewers I had for the face to face made me very comfortable

      Interview questions [1]

      Question 1

      Q. Name a time when you above what a customer was expecting?
      Answer question
      1

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