I applied online. The process took 1 week. I interviewed at Advance Auto Parts (Miami, FL) in Jan 2012
Interview
1st. online application plus test, 2nd. phone interview, 3rd. online test sent by e-mail (different than the one after application) 4th. Face to Face interview, 5th. If eligible you're hired.
Interview questions [2]
Question 1
The questions are simple, about previous experiences you've had in the past.
Tell me about a time when you had an uncomfortable situation with a customer, what was the situation, what did you do to resolve it and what was the outcome?
I applied online. I interviewed at Advance Auto Parts (Miami, FL)
Interview
Multiple interviews handled first by website, district management, then regional. Entire process is mostly in workday system. Many evaluations are done, Everyone involved is very professional. Retail environment questions and situations are the content of the interview.
I applied online. I interviewed at Advance Auto Parts (New York, NY) in Nov 2022
Interview
Three phase process (1st, 2nd and final if you make it this far). Deep dive into situational response, parts knowledge and managerial style. Very open ended questions that can be answered and issue resolved in several ways.
Interview questions [1]
Question 1
Q: Tell us about a difficult customer situation. How did you handle it?
I applied online. The process took 1 week. I interviewed at Advance Auto Parts in Nov 2018
Interview
Phone interview with basic questions from District Manager, gave a concise overview of responsibilities and work week expectations. The next step included a panel interview with two district managers, which included role play scenarios..
Interview questions [1]
Question 1
How would you handle an observed behavior of an associate that didn't provide good customer service?