I applied online. The process took 3 months. I interviewed at Air Canada (Toronto, ON)
Interview
I had a f2f in oct 25 followed by a group interview. Then they scheduled me for a medical test the next week. Does any of you who got the Medical as well(0ct/yyz) got any news for the training
Interview questions [1]
Question 1
Explain a situation where a customer was upset with your performance and how you resolved that situation. ?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.