I applied online. I interviewed at Alorica (Houston, TX) in Mar 2017
Interview
You will be ask several questions and then asked to test. The testing is fairly easy. Then there is the simulation of actually taking calls and getting the information correct is very important
Interview questions [1]
Question 1
Am I able to handle calls from irate customers with calm and care?
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.
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